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Contact Form - by mathieu67 - on WordPress WooCommerce support

This topic has 35 replies, 4 voices, and was last updated 7 years, 6 months ago ago by Jack Richardson

mathieu67

Participant

September 27, 2016 at 19:54

I search everywhere but cannot find where to change info on the contact form. I would like to change “Name and Surname” to First and Last Name and “Website” to Phone Number. There is a “Contact” menu on on the dashboard but that’s not the form the contact page is using.

Please let me know how I can change those info.

Thanks

#140915 Copied Theme version: 2.9.2 WooCommerce version: 4.6.1

34 Answers

Jack Richardson

Support staff

September 28, 2016 at 08:25

Hello,

You need to edit the file wp-content/themes/woopress/framework/shortcodes.php in line 424.

Best regards,
Jack Richardson.

#140938 Copied

mathieu67

Participant

September 28, 2016 at 17:07

That’s working now, but when but not receiving emails when I tested it. I sent myself an email and still haven’t received it hours later. Am I missing something?

#140991 Copied

Jack Richardson

Support staff

September 28, 2016 at 17:25

Hello,

Please provide WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#140996 Copied

mathieu67

Participant

September 28, 2016 at 17:33

it’s attached

Please, contact administrator
for this information.

#140998 Copied

Jack Richardson

Support staff

September 29, 2016 at 09:37

Hello,

I checked contact form and email was delivered to my mail successfully:
http://storage9.static.itmages.com/i/16/0929/h_1475138233_9130768_01f3c8b813.jpeg

Also check Spam folder in your mail account and try to use other address, like gmail.

Best regards,
Jack Richardson.

#141057 Copied

mathieu67

Participant

October 1, 2016 at 21:07

I got the form to send emails to outlook by installing this plugin: Postman SMTP. It is a common issue with Outlook and PHPMail. You can tell your clients to download that plugin if they have issues.

Hey, where do I find the link: http://ajax.googleapis.com/ajax/libs/webfont/1/webfont.js? I’m trying to add ‘s’ to http so I can have my ssl working fully.

#141287 Copied

Jack Richardson

Support staff

October 3, 2016 at 08:11

Hello,

Please specify where you see that url.

Thank you.
Best regards,
Jack Richardson.

#141326 Copied

mathieu67

Participant

October 4, 2016 at 15:13

I ran an ssl page check and that url is the only thing keeping me from passing. See the attached image.

#141502 Copied

Eva Kemp

Support staff

October 4, 2016 at 17:06

Hello,

We can’t view the image as your site is under maintenance and previous credentials don’t match anymore.
Please provide correct login data.

Regards,
Eva Kemp.

#141507 Copied

mathieu67

Participant

October 4, 2016 at 17:20

credential attached.

Please, contact administrator
for this information.

#141516 Copied

Jack Richardson

Support staff

October 4, 2016 at 18:50

Hello,

That string is related to Essential Grid plugin. You can find it in the file wp-content/plugins/essential-grid/public/assets/js/jquery.themepunch.essential.js.

Best regards,
Jack Richardson.

#141523 Copied

mathieu67

Participant

October 6, 2016 at 21:12

I found then on the codes below, but I added https: to them and retest but still not working.

googleFonts:”,
googleFontJS:’//ajax.googleapis.com/ajax/libs/webfont/1/webfont.js’,

var wf = document.createElement(‘script’);
wf.src = (‘https:’ == document.location.protocol ? ‘https’ : ‘http’) +
‘://ajax.googleapis.com/ajax/libs/webfont/1/webfont.js’;

#141861 Copied

mathieu67

Participant

October 7, 2016 at 03:59

Also, how do I get that little box around “View Details” like on the demo: https://www.8theme.com/demo/woopress/sidebar/. When you put your cursor on top of any picture, you will see “View Details” surrounded by a gray box hat turns white when put the cursor over it. I like to have mine that way.

#141871 Copied
Jack Richardson

Support staff

October 7, 2016 at 09:32
Hello,

Use this code in Global Custom CSS:
```
.eg-home-sidebar-element-12 {
    border-top-width: 2px !important;
    border-right-width: 2px !important;
    border-bottom-width: 2px !important;
    border-left-width: 2px !important;
    border-color: #a8a8a8 !important;
    border-style: solid !important;
}
.eg-home-sidebar-element-12:hover {
    border-color: #white !important;
}
.eg-home-sidebar-element-11 {
   margin: 0px 0px 40px 0px;
}
```
Best regards,
Jack Richardson.
#141903 Copied
mathieu67

Participant

October 7, 2016 at 12:18

Works perfectly. Last thing I need help with is adding the https to ajax.googleapis.com/ajax/libs/webfont/1/webfont.js and we’re done.

Thanks for your help and patience.

#141935 Copied

Jack Richardson

Support staff

October 7, 2016 at 12:48

Hello,

That warning is related to your 3rd-party plugins. You have to check their files as it’s not related to our theme because this warning is shown with default WordPress theme too.

Best regards,
Jack Richardson.

#141945 Copied

mathieu67

Participant

October 7, 2016 at 13:11

Oh ok, how can I increase size of the thumbnails on single product page. They’re pretty small.

#141948 Copied

Rose Tyler

Support staff

October 7, 2016 at 13:22

Hello,

You can change sizes in Woocommerce > Settings > Products > Display. Then regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/

Regards,
Rose Tyler.

#141949 Copied
Eva Kemp

Support staff

October 7, 2016 at 13:37
Hello,

Please add this code in Global Custom CSS:
```
.header-vertical-enable .container #product-pager {
    width: 315px !important;
}
#product-pager .owl-item {
    width: 130px !important;
}
```
Regards,
Eva Kemp.
#141953 Copied
Tagged: business solutions, contact form, customer support, online forms, templates, woocommerce, wordpress
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