Hello,
Please show a screenshot what you want to achieve and provide page url with wp-admin credentials.
Thank you.
Best regards,
Jack Richardson.
Hello,
Please show a screenshot what you want to achieve and provide page url with wp-admin credentials.
Thank you.
Best regards,
Jack Richardson.
Hello,
Try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check the site after that.
Best regards,
Jack Richardson.
Hello,
Please provide FTP credentials too.
Best regards,
Jack Richardson.
Hello,
You can download theme archive on ThemeForest site https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 , log in with Envato account credentials and find the archive in Downloads section.
Best regards,
Jack Richardson.
Hello,
Sorry, but it’s not clear. You can reupload theme files as many times as you need.
Please note you should remove “woocommerce” folder in the theme directory, not in wp-content/plugins directory and reupload it from the theme package, not from the Woocommerce plugin.
Best regards,
Jack Richardson.
Hello,
You registered on our site with this email address *amajok**so*mi*e@gmail.com.
Is it your email address?
As for the site you were replied in the other topic:
Please contact your hosting provider support to check the issue with 500 error.
Your site doesn’t work even with default WordPress theme.
Also try to reupload WordPress files from scratch.
Best regards,
Jack Richardson.
Hello,
Internal server error is related to server configuration. Contact your hosting provider support to check error logs why this error appears.
As for the files you shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/blanco/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
Also when you update the theme you need remove “woocommerce” folder in wp-content/themes/blanco directory and it will be reuploaded from the new theme package.
Best regards,
Jack Richardson.
Hello,
Sorry, but there is still an error for FTP access: Response: 530 Login authentication failed
Please check login data.
Best regards,
Jack Richardson.
Hello,
Please contact your hosting provider support to check the issue with 500 error.
Your site doesn’t work even with default WordPress theme.
Also try to reupload WordPress files from scratch.
Best regards,
Jack Richardson.
Hello,
Unfortunately there is no such possibility. Sorry.
Best regards,
Jack Richardson.
Hello,
As I see you haven’t added hover image for the mentioned product http://storage4.static.itmages.com/i/16/1026/h_1477505067_4535047_92e083e6fd.jpeg
Best regards,
Jack Richardson.
Hello,
As I see dropdown menu is working http://storage8.static.itmages.com/i/16/1026/h_1477502373_3454190_fe61029183.jpeg
Please clarify the issue.
Best regards,
Jack Richardson.
Hello,
Unfortunately there is no such option for Grid view.
Best regards,
Jack Richardson.
Hello,
The issue with quick view will be fixed in the next theme update.
Please show a direct page link where hover effect doesn’t work for the product you provided.
Best regards,
Jack Richardson.
Hello,
When you activate new theme you have to re-add all widgets manually. Sorry.
Best regards,
Jack Richardson.
Hello,
Have you made any changes in WordPress core files? Your site isn’t working even with default WordPress theme. If you have backup of the site try to restore it or contact your hosting provider support to check the issue with 500 error.
Best regards,
Jack Richardson.
Hello,
You’re using child theme where custom changes are made. You shouldn’t switch to parent theme, just change the “Template” in child style.css file http://storage1.static.itmages.com/i/16/1026/h_1477473668_5869789_2b899ad2f9.jpeg to the folder name where 2.3 version is located.
Best regards,
Jack Richardson.
Hello,
You need edit the file wp-content/plugins/woocommerce/includes/class-wc-frontend-scripts.php in line 324.
Best regards,
Jack Richardson.
Hello,
What background do you mean? Please show a screenshot.
We didn’t get any issues with Woocommerce 2.6.6 version. So you may update it, but don’t forget to create full back up of your site.
Best regards,
Jack Richardson.
Hello,
1. Please read this post http://screets.org/apps/chatx/forums/d/102-chat-session-not-connecting how to set up the plugin.
2. Are you using any Instagram plugin to share your site?
Please provide WP admin credentials in Private Content.
Best regards,
Jack Richardson.
Hello,
Please provide WP admin credentials in private content.
Best regards,
Jack Richardson.
Hello,
There is 404 error for both links.
Please provide correct url’s.
Best regards,
Jack Richardson.
Hello,
The light blue is an image https://www.8theme.com/import/royal/demos/wp-content/uploads/sites/2/2016/05/fonts.jpg and dark blue is http://storage8.static.itmages.com/i/16/1025/h_1477407599_1614385_18f9bd8bad.jpeg .
Best regards,
Jack Richardson.
Hello,
1. I’ve added the code in Visual Composer CSS section: http://storage7.static.itmages.com/i/16/1025/h_1477407043_2824975_818899d9b4.jpeg
Please check the page.
2. You have to create your own footer as described in the documentation https://www.8theme.com/demo/docs/royal/#!/9_footer
Best regards,
Jack Richardson.
Hello @Steve03,
We checked your site in different devices and mobile menu is working fine there. Please take our apologies but we can’t replicate the problem. Could you please show a video how you check the site in browser mobile view?
Best regards,
Jack Richardson.
Hello,
The same issue persists with parent theme. We recommend you to use default Woocommerce product categories widget. It works properly with the theme.
Best regards,
Jack Richardson.
Hello,
Could you please clarify what exactly you want to fix?
Thank you.
Best regards,
Jack Richardson.
Hello,
The background can be changed in the page editor with Visual Composer in row settings.
Best regards,
Jack Richardson.
Hello,
We don’t need cpanel info. We asked you to provide correct login data to WP Dashboard as we couldn’t log in with the ones you gave in the first post.
Best regards,
Jack Richardson.
Hello,
Yes. Just follow the instruction from Woocommerce doc.
Best regards,
Jack Richardson.