This topic has 3 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Jack Richardson
Hi,
I am using blanco theme for last few years. Now the site(ohlalajewelry.com) is not working. I contacted your support staff they said to update the latest version. I have updated it to the latest version. The problem is i forgot my password to enter (https://www.8theme.com/wp-login.php) the wordpress. There is a Lost your password? option but the problem is they said (Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.) i forgot my mail id too how can i find it. Please help me as soon as possible, the site is down for almost 2 to 3 weeks.
Thanks
Please look at the private content too
Hello,
You registered on our site with this email address *amajok**so*mi*e@gmail.com.
Is it your email address?
As for the site you were replied in the other topic:
Please contact your hosting provider support to check the issue with 500 error.
Your site doesn’t work even with default WordPress theme.
Also try to reupload WordPress files from scratch.
Best regards,
Jack Richardson.
You must be logged in to reply to this topic.Log in/Sign up