Forum Replies Created

Viewing 30 posts - 22,081 through 22,110 (of 31,382 total)
1 2 3 … 736 737 738 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 18:04

    Hello,

    Please add this code in custom.css file:

    .header-type-6 .header .tbs span, .header-type-7 .header .tbs span, .header-type-8 .header .tbs span, .header-type-10 .header .tbs span, .header-type-12 .header .tbs span {
    display: none;
}

    Thank you.
    Regards,
    Eva Kemp.

    #37892 Copied In reply to: How To Remove Top Bar Language and Currency Icons?
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 18:01

    Hello,

    I’ve created a static block “LookBook”. Please check your home page now.

    Thank you.
    Regards,
    Eva Kemp.

    #37890 Copied In reply to: Choosing Theme Variant – Lookbook
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 17:17

    Hello,

    Please provide us with a link to your site and wp-admin panel access in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #37875 Copied In reply to: Product Images Not Being Displayed In a Clean Grid Layout
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 17:14

    Hello,

    We can’t connect to FTP as the login details are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #37874 Copied In reply to: Login Error messages not working
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 17:11

    Hello,

    We recommend you to update the theme to the latest version as well as Woocommerce, WordPress and the required plugins.

    http://youtu.be/KdWESIIPU1k

    You can get the plugins at this link https://www.8theme.com/download-plugins/

    Don’t forget to create a back up of the files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    #37872 Copied In reply to: Thumbnails for products
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 17:05

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #37868 Copied In reply to: How to change styles in Checkout page
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 17:04

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #37867 Copied In reply to: Add cart & Price not showing
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 16:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #37861 Copied In reply to: Set a Max Height on Single Product Image
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 16:47

    Hello,

    Please provide us with wp-admin panel credentials and a page link where we can see the problem.

    Thank you.
    Regards,
    Eva Kemp.

    #37860 Copied In reply to: mobile category menu appearing on main site
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 16:45

    Hello,

    Do you still need assistance from us?
    May we have a look at the problem page?

    Thank you.
    Regards,
    Eva Kemp.

    #37859 Copied In reply to: Need to solve this fast! Problem with short product discription
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 16:43

    Hello,

    You need add “Read More” tag in your posts as shown in this instruction:
    http://www.wikihow.com/Add-Read-More-to-Wordpress

    Please follow it.

    Thank you.
    Regards,
    Eva Kemp.

    #37857 Copied In reply to: Not summary in blog post and Home Change Colour and language
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 16:39

    Hello,

    1. Social icons are shown on the site in prefooter area

    To add more you need edit the code in Appearance > Widgets > Prefooter widget area
    https://www.8theme.com/demo/docs/legenda/index.html#!/widgets > Prefooter Row
    You need insert the code for other social icons (you can find the code in helpbase of social websites) or use some plugins that presents shortcodes for social media icons.

    2. Please try to disable “Ajax “Add to Cart”” in Theme Options > Single Product Page > Ajax “Add to Cart” > Off. Clear your browser cache and check “add to cart” button again.

    3. Shipping settings are related to Woocommerce configuration in Woocommerce > Settings > Shipping tab.
    Please check if you set it correctly. Also we recommend you to check this issue default WordPress theme. If the problem persists there too, then it’s caused by Woocommerce plugin.

    Unfortunately we still can’t log in. Seems your hosting provider blocks some IPs range and that’s why it’s causing such issues.

    Thank you.
    Regards,
    Eva Kemp.

    #37856 Copied In reply to: Four products in same line on Home page
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 16:17

    Hello,

    I’ve enabled debug mode in wp-config.php file and now your site http://vershina-olimpa.ru/wp-admin/ is showing an error:
    Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 1966080 bytes) in /home/v/vershin7ru/public_html/wp-content/plugins/js_composer/config/map.php on line 2274

    You need contact your host and ask them to increase memory limit.

    Thank you.
    Regards,
    Eva Kemp.

    #37853 Copied In reply to: Adaptive view
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 16:12

    Hello,

    As I see you’re using old Woocommerce version.
    Please update it as well as WordPress version and the theme.
    Don’t forget to create a back up of the files and database before update.

    http://youtu.be/KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    #37849 Copied In reply to: Woocommerce Layered Nav does not show up
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 15:14

    Hello,

    You need set thumbnails sizes in Woocommerce > Settings > Products tab > Product Image Sizes > Product Thumbnails (uncheck “Hard Crop”) and after that regenerate thumbnails with this plugin http://wordpress.org/extend/plugins/regenerate-thumbnails/

    Thank you.
    Regards,
    Eva Kemp.

    #37838 Copied In reply to: Thumbnails for products
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 15:11

    Hello,

    In Products element editor you selected “Recently Viewed” in Products Type field.
    I’ve changed it to Featured products type and now your featured products are shown on the Home page.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    #37836 Copied In reply to: Featured Products
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 15:07

    Hello,

    Please disable all 3rd-party plugins and check the sorting again.
    Also you need update Visual Composer and Revolution Slider plugins to the latest versions.
    You can get them at this link:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    #37835 Copied In reply to: Sorting + product per page
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:57

    Hello,

    Please update the theme to the latest version as well as Woocommerce and Visual Composer plugins.
    You can download plugins at this link:
    https://www.8theme.com/download-plugins/

    http://youtu.be/KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    #37834 Copied In reply to: Problem with showing social icons on blog page
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:47

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #37829 Copied In reply to: Visual composer still loading, nothing happen
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:46

    Hello,

    We’ve updated WordPress version and now variable products are working.
    Please clear browser cache and check again.
    Also disable zoom effect in Theme Options > Single Product Page because your images are small in size and are stretched.
    Or you should upload images with width from 600px.

    Thank you.
    Regards,
    Eva Kemp.

    #37828 Copied In reply to: Variable product page not showing "add to cart"
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:43

    Hello,

    Do you want to use one hover image for all products?
    In this case you may edit the file legenda/woocommerce/content-product.php (line 77), find the code <img src="<?php echo $hoverImg['url']; ?>" and replace <?php echo $hoverImg['url']; ?> with image link.

    Thank you.
    Regards,
    Eva Kemp.

    #37826 Copied In reply to: how to show brand logo as swap image
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:35

    Hello,

    Sorry, but the credentials to wp-admin panel are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #37824 Copied In reply to: Woocommerce Add ons
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:30

    Hello,

    We’ve sent files of Underwear template to your email address which you used for registration on the forum. You need import .xml file in Tools > Import of wp-admin panel.
    To import a slider go to Revolution Slider > click “Import Slider”.

    Sorry, but frontend editor doesn’t work in VC. You should use backend editor instead.
    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    #37822 Copied In reply to: Stuck. Cant make the website look like the underware version.
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:20

    Hello,

    Sorry, but frontend editor doesn’t work in VC. You should use backend editor instead.

    Please take our apologies for inconveniences.

    Thank you.
    Regards,
    Eva Kemp.

    #37820 Copied In reply to: Visual composer still loading, nothing happen
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 14:13

    Hello,

    The problem is related to Visual Composer plugin and the authors are aware of it.
    They should provide an new release soon.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #37817 Copied In reply to: A new Royal user, with some "problems"
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 13:43

    Hello,

    Does you host block some IPs to prevent access?
    Also concerning the products categories on the Home page they can’t be shown more than 3 in a row, only products can be set this way.
    If you still want to to have 4 categories per row this requires additional customization which isn’t for free.
    Do you agree with it?

    Thank you.
    Regards,
    Eva Kemp.

    #37811 Copied In reply to: Four products in same line on Home page
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:33

    Hello,

    Do you have zoom enabled in Theme Options > Single Product Page?
    Try to disable it and check the image after that.
    Or upload larger image with approximate dimensions 1 135px × 1 550px.

    Thank you.
    Regards,
    Eva Kemp.

    #37763 Copied In reply to: Set a Max Height on Single Product Image
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:27

    Hello,

    What VC plugin version are you using?
    Please update it via FTP and other plugins of old versions.
    You can get the plugins at this link:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    #37761 Copied In reply to: Adaptive view
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:20

    Hello,

    The credentials to wp-admin panel are incorrect.
    Please check them and provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #37759 Copied In reply to: Portfolio grid element translation problem
    Avatar: Eva
    Eva Kemp
    Participant
    January 28, 2015 at 10:18

    Dear clients,

    Now you can download the latest versions of plugins at this link:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    #37757 Copied In reply to: Visual Composer Licence Key
  • 1 2 3 … 736 737 738 … 1,045 1,046 1,047
    Viewing 22,110 results - 22,081 through 22,110 (of 31,382 total)
Viewing 30 posts - 22,081 through 22,110 (of 31,382 total)
1 2 3 … 736 737 738 … 1,045 1,046 1,047

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