I have updated our website to 1.7 and since the update we have in our product catalogue the short product discriptions:
These need to go away as fast as possible, because people can not find their products now!!
Help us please.
We have moved the whole website back on 1.6, because our whole webshop wasn”t working anymore… The whole woocommerce back-end part, was down and customers could not order their products…..
Do you still need assistance from us?
May we have a look at the problem page?
We have set the whole website back to version 1.6. with the new update the whole shop was not working anymore and customers could not buy any products. However, it would be best to update everything. Nevertheless, we are a bit scared that we will have the same problem than and our shop will be offline again.
How can we fix this?
Sorry, but we can’t know what the problem is as we didn’t see the site.
Do you have all plugins up to date?
Perhaps some 3rd-party plugins create conflicts. You may disable them.
Try to upload your site to some test domain and update the theme there to check the issues.
If i copy all the maps of my theme to another domain, will this effect the database or how do i make this right?
Thanks for your awnser,
You can leave your current site as it is, just copy all files and database to other test domain to be able to check the issues after update.
You need create a new database for a new domain and import dump of your current database.
You can ask your host how to import/export dump or ask them to do this for you.
Also you can refer to this article:
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