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Topic: Sorting + product per page

Thomas

Participant

January 28, 2015 11:01 am

Hi,

Problem: sorting is not working (but it is working we default themes)

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support staff only.

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Eva Kemp

Support staff

January 28, 2015 3:07 pm

Hello,

Please disable all 3rd-party plugins and check the sorting again.
Also you need update Visual Composer and Revolution Slider plugins to the latest versions.
You can get them at this link:
http://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

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Thomas

Participant

January 29, 2015 10:47 am

Hi,

The problem is Woo Ajax Nav. That’s why I wrote the WooThemes and received a reply that the problem is in the template (if it is working with default template).

http://8theme.com/demo/legenda/shop/ – but here is OK.

What I can do? This is very important feature for me.

Regards,
Thomas

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Eva Kemp

Support staff

January 29, 2015 12:21 pm

Hello,

Sorry, but some plugins may be incompatible with our theme.
You may try to disable Ajax filter in Theme Options > Shop and Single Product Page > Ajax “Add to Cart” > Off.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

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Thomas

Participant

January 29, 2015 1:44 pm

Hi,

On your website, this solution works. Can I do the same on my website?

Thomas

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Eva Kemp

Support staff

January 29, 2015 2:06 pm

Hello,

Could you please clarify your question?
Did you check sorting on our demo site? It works there but we don’t use Woo Ajax Nav plugin.

Thank you.
Regards,
Eva Kemp.

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Thomas

Participant

January 29, 2015 4:04 pm

Hi,

Misunderstanding. Thank you for your help.

Thomas

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Robert Hall

Support staff

January 29, 2015 4:32 pm

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

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