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Login Error messages not working - by Kathy

This topic has 8 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

Kathy

Participant

January 28, 2015 at 15:14

On the login areas — for example, the Sign In page and top of the Checkout page — the error messages are not displaying if user does not input User Name or Password correctly.
Can you help with this?
Credentials are below if you need to look at any of my files.

Please, contact administrator
for this information.

#37837 Copied

7 Answers

Robert Hall

Support staff

January 28, 2015 at 15:41

Hello,

Please provide us with wp-admin and FTP credentials in Private Content as well.

Regards,
Robert Hall.

#37844 Copied

Kathy

Participant

January 28, 2015 at 17:01

see below

Please, contact administrator
for this information.

#37866 Copied

Eva Kemp

Support staff

January 28, 2015 at 17:14

Hello,

We can’t connect to FTP as the login details are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#37874 Copied

Kathy

Participant

January 28, 2015 at 17:33

sorry; plz try again:

Please, contact administrator
for this information.

#37880 Copied

Eva Kemp

Support staff

January 28, 2015 at 22:14

Hello,

Some plugin is causing the issue.
Try to deactivate them one by one to find it out.

Thank you.
Regards,
Eva Kemp.

#37946 Copied

Kathy

Participant

January 30, 2015 at 18:20

If anyone else has this issue -it was the iThemeSecurity plugin; I deleted it.

Thanks again for the help!

#38467 Copied

Eva Kemp

Support staff

January 30, 2015 at 18:54

Hello,

You’re welcome.

Regards,
Eva Kemp.

#38470 Copied
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