Page 673 – 8theme.com

Forum Replies Created

Viewing 30 posts - 20,161 through 20,190 (of 31,382 total)

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Eva Kemp

Participant

February 24, 2015 at 22:10

Hello,

You’re welcome.

Regards,
Eva Kemp.

#45137 Copied In reply to: Woocommerce Update

Eva Kemp

Participant

February 24, 2015 at 22:06

Hello @dpac56,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#45135 Copied In reply to: Theme update and Visual Composer problems

Eva Kemp

Participant

February 24, 2015 at 22:05

Hello,

Please provide us with wp-admin panel and FTP credentials to check the issue.

Thank you.
Regards,
Eva Kemp.

#45134 Copied In reply to: Product Add ons

Eva Kemp

Participant

February 24, 2015 at 22:03

Hello,

Sorry, but we can’t connect via FTP.
Please check login details.

Thank you.
Regards,
Eva Kemp.

#45133 Copied In reply to: export saved templates of pages

Eva Kemp

Participant

February 24, 2015 at 22:01

Hello,

You’re using old theme version.
Please update it http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade).

Also update Ultimate VC Addons plugin https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#45131 Copied In reply to: Product quantity

Eva Kemp

Participant

February 24, 2015 at 21:54

Hello,

You’re welcome.

Regards,
Eva Kemp.

#45128 Copied In reply to: "show filter" and "sort by" on page

Eva Kemp

Participant

February 24, 2015 at 21:53

Hello,

You’re using old plugins versions.
Please update them as well:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#45127 Copied In reply to: Portfolio

Eva Kemp

Participant

February 24, 2015 at 21:48

Hello @iyfm,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#45124 Copied In reply to: Update

Eva Kemp

Participant

February 24, 2015 at 21:46

Hello,

Unfortunately there is no such option in the theme. Sorry.

Regards,
Eva Kemp.

#45122 Copied In reply to: slider on posts

Eva Kemp

Participant

February 24, 2015 at 21:44

Hello,

As I see not only one image is loaded, but all of them:
https://s3.amazonaws.com/fvd-data/notes/168674/1424810510-IioaNe/screen.png

But some images should be reuploaded.
Please try to re-add them.

Thank you.
Regards,
Eva Kemp.

#45121 Copied In reply to: carousel problems

Eva Kemp

Participant

February 24, 2015 at 21:36

Hello,

You didn’t rename default.custom.css to custom.css file.
How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.

#45118 Copied In reply to: Responsive menu black font color

Eva Kemp

Participant

February 24, 2015 at 21:31

Hello,

The files were divided in several parts as some clients had difficulties with import of the one full file. Please import them all one by one.

Thank you.
Regards,
Eva Kemp.

#45116 Copied In reply to: Essential Grid configuration

Eva Kemp

Participant

February 24, 2015 at 21:29

Hello,

Please provide us with correct FTP credentials.

Thank you.
Regards,
Eva Kemp.

#45114 Copied In reply to: export saved templates of pages

Eva Kemp

Participant

February 24, 2015 at 20:55

Hello,

Please download archive with psd files from this link
https://www.dropbox.com/s/aqkhjdktsvzb22k/Royal-PSD.zip?dl=0

Thank you.
Regards,
Eva Kemp.

#45110 Copied In reply to: All .PSD files for theme are not available / broken links.

Eva Kemp

Participant

February 24, 2015 at 20:13

Hello,

As you can see from the last screenshot there is an error – Internal Server Error.
It means the problem is on a server where your site is located.
Perhaps there were some connection problems on a server.

Thank you.
Regards,
Eva Kemp.

#45103 Copied In reply to: Three things

Eva Kemp

Participant

February 24, 2015 at 20:01

Hello @ballyhoopro,

Please take our apologies. There is compatibility issue with our theme and Wishlist plugin. We’ll produce a new theme soon where wishlist bug is fixed.

We’re sorry for inconveniences.

Thank you for your patience.

Regards,
Eva Kemp.

#45100 Copied In reply to: I can't seem to get the wishlist to work correctly within the Royal template

Eva Kemp

Participant

February 24, 2015 at 20:00

Hello @ballyhoopro,

You can monitor our site for the updates:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

Thank you.
Regards,
Eva Kemp.

#45099 Copied In reply to: WishList not working

Eva Kemp

Participant

February 24, 2015 at 19:59

Hello,

I’ve removed second slider on the Shop page in Theme Options > Shop > Product Page Banner.
Also I’ve placed empty Text widget in “Place in header top bar” area in Appearance > Widgets to hide languages and currencies at the top.
To resolve the issue with logo in fixed header I’ve added its image in Theme Options > Header > Logo image for Fixed header.
Now clear browser cache and check the site.

Thank you.
Regards,
Eva Kemp.

#45098 Copied In reply to: Performance and Page Speed Problem

Eva Kemp

Participant

February 24, 2015 at 19:39

Hello,

Sorry, but I don’t see that text on a post page.
Where is it added? Could you please show a screenshot?

Thank you.
Regards,
Eva Kemp.

#45091 Copied In reply to: Removing wording "Comments are closed"

Eva Kemp

Participant

February 24, 2015 at 19:34

Hello,

Ok. You’re welcome.

Regards,
Eva Kemp.

#45089 Copied In reply to: Single product page: Quantity & Add to cart layout

Eva Kemp

Participant

February 24, 2015 at 19:32

Hello,

You’re welcome.

Regards,
Eva Kemp.

#45087 Copied In reply to: Links element in Menu not showing achor option

Eva Kemp

Participant

February 24, 2015 at 19:31

Hello,

I’ve checked Visual Composer editor and it’s working fine:
https://s3.amazonaws.com/fvd-data/notes/168674/1424802447-vb6NPU/screen.png

Please try to check it on other PC and also with default WordPress theme.

Thank you.
Regards,
Eva Kemp.

#45086 Copied In reply to: Problems with Visual Composer

Eva Kemp

Participant

February 24, 2015 at 19:23

Hello,

Please describe your issue with more details and provide us with a page link where the issue persists.
Also please give us access to wp-admin panel.

Thank you.
Regards,
Eva Kemp.

#45084 Copied In reply to: Conflict with Woocommerce Color or Image Variation Swatches

Eva Kemp

Participant

February 24, 2015 at 19:17

Hello @pastorlane,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#45083 Copied In reply to: WooCommerce 2.3 Incompatibility

Eva Kemp

Participant

February 24, 2015 at 19:12

Hello,

Could you please clarify with more details?
Why do you need to replace email templates?

Thank you.
Regards,
Eva Kemp.

#45080 Copied In reply to: Registration email do not display spanish characters

Eva Kemp

Participant

February 24, 2015 at 19:07

Hello,

Please check if you enabled debug mode in Woocommerce > System Status > Tools tab > Template Debug Mode > uncheck it.

Thank you.
Regards,
Eva Kemp.

#45079 Copied In reply to: Problem log in and not log in

Eva Kemp

Participant

February 24, 2015 at 19:03

Hello,

Please provide us FTP credentials.

Thank you.
Regards,
Eva Kemp.

#45077 Copied In reply to: Checkout calculator (in the summary order) doesn't refresh

Eva Kemp

Participant

February 24, 2015 at 18:58

Hello,

That is the email I received, that’s full content:
http://imgur.com/GYzIZTk

Thank you.
Regards,
Eva Kemp.

#45076 Copied In reply to: email template woocomerce
Eva Kemp

Participant

February 24, 2015 at 18:32
Hello,

Please add the code at first.
To increase logo size add this code as well:

.logo img { max-width: 800px; width: 450px !important; }

If you make changes in original theme files then they will be overwritten after each theme update, custom.css file won’t be overwritten. We recommend to make changes in a child theme https://www.8theme.com/demo/docs/blanco/index.html#!/child_theme not to lose modifications after update.
You can copy header.php file in a child theme folder.

Thank you.
Regards,
Eva Kemp.
#45072 Copied In reply to: Product is not showing up in webshop
Eva Kemp

Participant

February 24, 2015 at 18:25

Hello,

As I see now the description is shown correctly. Please look at the screenshot:
https://s3.amazonaws.com/fvd-data/notes/168674/1424798570-C93XLv/screen.png

Thank you.
Regards,
Eva Kemp.

#45070 Copied In reply to: issue with short description
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Viewing 20,190 results - 20,161 through 20,190 (of 31,382 total)

Viewing 30 posts - 20,161 through 20,190 (of 31,382 total)

← 1 2 3 … 672 673 674 … 1,045 1,046 1,047 →

Forum Replies Created

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