I noticed a similar thread about someone having problems after theme update, but that person downgraded the theme to previous version & solved it – so creating a new ticket.
I updated the theme in the morning, and have faced a lot of issues, meeting the “white screen of death” several times and had to disable all plugins, reset the theme etc.
Now the theme is installed but
a) Visual Composer is not loading at the frontend and not working at the backend
b) When I click on ‘All Pages’ in the dashboard, I again see nothing else but the white screen.
Can you advise on this, (site details below)
it was me and another guy, im stuck at the stage where I can not upgrade theme to 1.2 or use child theme as it is causing issues.
I have now been told to go via support ticket no doubt because I was complaining.
I just wish the theme did not have so many problems and seems buggy, I have the bare minimum plugins so they can’t be causing the issue.
The site is hosted at Flywheel, and I just asked them about this issue. They replied that as a managed hosting provider they lock down the wp-config file and if you are trying to edit that, only then you would get this message.
If any other file editing is giving you this problem, please let me know. Else, they have said that they cannot open that permission but can make the changes if we email them the same.
Can you work on this and send me the changes which I can forward them?
The problem was caused by Essential Grid plugin. I’ve deactivated it. Please check Pages menu now. If you want to use this plugin try to increase memory_limit value (ask your host to do this) as there was such error when the plugin is activated:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 81 bytes)
If the issue is resolved after that you can disable debug mode.
I have asked my host to increase the memory size. I don’t think without this plugin the theme will work at all as seen in the demo.
However, I don’t know if you have noticed that now, with or without the essential grid plugin activated – the scroll is completely broken. You can only see whatever is in the browser window size and cannot scroll down to see more. Please fix this.
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty
Seems you did not register purchase code for WooPress WordPress Support Forum to be able to create a topic on this forum.