• 

  MiraclesJ

  Participant

  January 15, 2015 11:55 am

  http://loveglovemedical.co.za/products/

  Please advise – the portfolio sometimes does not load correctly in terms of layout –
  columns and rows out of place

  Could it be a incompatible with certain browsers or tablets?
  in addition – sometimes i need to refresh to view correctly – why is this?

  Thanks

  #33567 copied to clipboard

  Like
  

  Robert Hall

  Support staff

  January 15, 2015 12:27 pm

  Hello,

  Please provide us with wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #33577 copied to clipboard

  Like
  

  MiraclesJ

  Participant

  January 19, 2015 2:02 pm

  Will do in Private content

  Many Thanks

  

  Content is visible for topic creator and
  support staff only.

  #34265 copied to clipboard

  Like
  

  Eva Kemp

  Support staff

  January 19, 2015 3:51 pm

  Hello,

  Please update the theme to the latest 1.5.2 version. Don’t forget to create a back up before update.
  http://8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)
  Also we’ve sent new versions of plugins to your email address that you used for registration on the forum.

  Thank you.
  Regards,
  Eva Kemp.

  #34297 copied to clipboard

  Like
  

  MiraclesJ

  Participant

  February 24, 2015 7:42 pm

  Hi

  thanks for your feedback – however
  We have done all that has been requested yet the problem seems to still be there
  PLEASE REVIEW

  Viewing website in Chrome – please check this browser

  Many Thanks

  #45093 copied to clipboard

  Like
  

  Eva Kemp

  Support staff

  February 24, 2015 9:53 pm

  Hello,

  You’re using old plugins versions.
  Please update them as well:
  http://www.8theme.com/download-plugins/

  Thank you.
  Regards,
  Eva Kemp.

  #45127 copied to clipboard

  Like
Viewing 6 results
1 through 6 (of 6 total)