Portfolio - by MiraclesJ - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 month ago ago by Eva Kemp

  • Avatar: MiraclesJ
    MiraclesJ
    Participant
    January 15, 2015 at 11:55

    http://loveglovemedical.co.za/products/

    Please advise – the portfolio sometimes does not load correctly in terms of layout –
    columns and rows out of place

    Could it be a incompatible with certain browsers or tablets?
    in addition – sometimes i need to refresh to view correctly – why is this?

    Thanks

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 15, 2015 at 12:27

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: MiraclesJ
    MiraclesJ
    Participant
    January 19, 2015 at 14:02

    Will do in Private content

    Many Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2015 at 15:51

    Hello,

    Please update the theme to the latest 1.5.2 version. Don’t forget to create a back up before update.
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)
    Also we’ve sent new versions of plugins to your email address that you used for registration on the forum.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: MiraclesJ
    MiraclesJ
    Participant
    February 24, 2015 at 19:42

    Hi

    thanks for your feedback – however
    We have done all that has been requested yet the problem seems to still be there
    PLEASE REVIEW

    Viewing website in Chrome – please check this browser

    Many Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2015 at 21:53

    Hello,

    You’re using old plugins versions.
    Please update them as well:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

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