Product Add ons - by POPPED - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 9 years, 1 month ago ago by POPPED

  • Avatar: POPPED
    POPPED
    Participant
    February 24, 2015 at 20:09

    I’m using this woocommerce extension and when you try to add a product to the cart, it freezes

    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2015 at 22:05

    Hello,

    Please provide us with wp-admin panel and FTP credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: POPPED
    POPPED
    Participant
    February 24, 2015 at 22:57

    I was able to make this plugin work but every product that is a variable product don’t have the add to cart button

    Please, contact administrator
    for this information.
    Avatar: POPPED
    POPPED
    Participant
    February 24, 2015 at 23:38

    Eva,
    There seems to be a conflict between variable product, simple product and the global add on
    I can’t make both type of product work at the same time

    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2015 at 00:27

    Hello,

    I’ve just checked variable products and “Add to Cart” button is shown when you select a variation.
    Also the button is working correctly, a product is added to the cart successfully.

    Please provide us with a direct link where you’re experiencing issues.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: POPPED
    POPPED
    Participant
    February 25, 2015 at 01:12

    http://bestgourmetpopcorn.com/product/2-gal-tin-2/

    Choose options and add to the cart, you will see it freeze

    Avatar: POPPED
    POPPED
    Participant
    February 25, 2015 at 06:29

    I figured it out
    For some reason, when you check the ‘required fields’ in an woo-commerce add on, the add to cart button does not work

    I tried with and without and there is no doubt the problem is coming from there

    Avatar: Eva
    Eva Kemp
    Support staff
    February 25, 2015 at 09:57

    Hello,

    I’ve just tried to add a product to the cart chosen all options and have been successfully redirected to Cart page.
    Is your issue resolved now?

    Regards,
    Eva Kemp.

    Avatar: POPPED
    POPPED
    Participant
    February 25, 2015 at 15:27

    the issue is partially resolved
    yes, the product is going to the cart but

    – i can’t force the customer to select options from the add on otherwise the cart button does not work.
    so even if you don’t select any options (which would be a problem for me) it is possible to add the item to the cart.
    In that case, there is no point of using this extension

    – if you select 3 options then add to the cart, the cart total does not update with the options selected, meaning the price is the same base price no matter what options selected

    Thank you for your help

    Avatar: POPPED
    POPPED
    Participant
    February 28, 2015 at 01:42

    Hi
    This problem still exist with the 1.2 version

    Please advise

    Thank you

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