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Topic: Product Add ons - by POPPED - on WordPress WooCommerce support

POPPED

Participant

February 24, 2015 8:09 pm

I’m using this woocommerce extension and when you try to add a product to the cart, it freezes
Site URL: hidden
Theme version: 1.1
WooCommerce version: 2.3.4

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Eva Kemp

Support staff

February 24, 2015 10:05 pm

Hello,

Please provide us with wp-admin panel and FTP credentials to check the issue.

Thank you.
Regards,
Eva Kemp.

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POPPED

Participant

February 24, 2015 10:57 pm

I was able to make this plugin work but every product that is a variable product don’t have the add to cart button

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support staff only.

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POPPED

Participant

February 24, 2015 11:38 pm

Eva,
There seems to be a conflict between variable product, simple product and the global add on
I can’t make both type of product work at the same time

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Eva Kemp

Support staff

February 25, 2015 12:27 am

Hello,

I’ve just checked variable products and “Add to Cart” button is shown when you select a variation.
Also the button is working correctly, a product is added to the cart successfully.

Please provide us with a direct link where you’re experiencing issues.

Thank you.
Regards,
Eva Kemp.

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POPPED

Participant

February 25, 2015 1:12 am

http://bestgourmetpopcorn.com/product/2-gal-tin-2/

Choose options and add to the cart, you will see it freeze

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POPPED

Participant

February 25, 2015 6:29 am

I figured it out
For some reason, when you check the ‘required fields’ in an woo-commerce add on, the add to cart button does not work

I tried with and without and there is no doubt the problem is coming from there

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Eva Kemp

Support staff

February 25, 2015 9:57 am

Hello,

I’ve just tried to add a product to the cart chosen all options and have been successfully redirected to Cart page.
Is your issue resolved now?

Regards,
Eva Kemp.

#45245 copied to clipboard

POPPED

Participant

February 25, 2015 3:27 pm

the issue is partially resolved
yes, the product is going to the cart but

– i can’t force the customer to select options from the add on otherwise the cart button does not work.
so even if you don’t select any options (which would be a problem for me) it is possible to add the item to the cart.
In that case, there is no point of using this extension

– if you select 3 options then add to the cart, the cart total does not update with the options selected, meaning the price is the same base price no matter what options selected

Thank you for your help

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POPPED

Participant

February 28, 2015 1:42 am

Hi
This problem still exist with the 1.2 version

Please advise

Thank you

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