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Product is not showing up in webshop - by Pernilla

This topic has 16 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

Pernilla

Participant

February 21, 2015 at 21:42

Hi 8Theme

I just updated my site with the new woo commerce and now none of my products is showing up , not in SHOP, not through search nowhere….

please help me

All the settings is correct I have checked everything

thank you so much!

Pernilla Nylander

#44322 Copied Theme version: Blanco Woo commerce WooCommerce version: 2.3.5

15 Answers

Eva Kemp

Support staff

February 21, 2015 at 22:18

Hello,

Did you update Blanco theme too?
Please provide us with FTP and wp-admin panel credentials in Private Content?

Thank you.
Regards,
Eva Kemp.

#44331 Copied

Pernilla

Participant

February 22, 2015 at 20:57

hi Eva,

Thank you for your fast reply, yes all is updated

I’ll send the login info in private.

Thank you so much!
Pernilla

Please, contact administrator
for this information.

#44371 Copied

Eva Kemp

Support staff

February 23, 2015 at 12:25

Hello,

Your Blanco theme is outdated.
Please update it to 3.0 version:
http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

Don’t forget to create a back up before update.

Thank you.
Regards,
Eva Kemp.

#44488 Copied

Pernilla

Participant

February 23, 2015 at 17:40

Hello Eva,

Thank you so much for your help, I have now updated the theme.

Now the placement of the main logo header is moved to the left and the search bar is in the middle, I have always placed my header logo in the middle, could you place it back for me?
The way it looks now is really odd with the search bar as the center focus

Thank you so much
Pernilla

#44588 Copied

Eva Kemp

Support staff

February 23, 2015 at 19:03

Hello,

Then where do you want to place search form?

Thank you.
Regards,
Eva Kemp.

#44630 Copied

Pernilla

Participant

February 23, 2015 at 21:56

Hi Eva,

I would like the name/header/logo to be centered like I had it before the update and the search bar used to be on the left of that opposite login/account/cart

I have a screen shot I could send you

Thank you again so so much
Pernilla

#44682 Copied

Robert Hall

Support staff

February 23, 2015 at 22:17

Hello,

Yes, please provide us with screenshot for our better understanding and highlight what exactly you want.

Regards,
Robert Hall.

#44687 Copied

Pernilla

Participant

February 24, 2015 at 00:08

Hello Robert,

I don’t see anywhere to add a photo here, so I am sending you a link, let’s see I hope that works

screen shot

Please keep in mind that you will see the logo/header twice, as the one to the left is the way it sits now, and the one on the page ”under screenshot” is the photo of how the header/logo was placed before the update.

Thank you so much!!
Pernilla

#44710 Copied
Eva Kemp

Support staff

February 24, 2015 at 09:54
Hello,

I’ve edited header.php file, but you also need add this code in custom.css file:
```
.logo img {
 margin-left: 80px;
}
#top-cart {
   margin-top: 40px;
}
#search {
  margin-top: 50px !important;
}
```
To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

Thank you.
Regards,
Eva Kemp.
#44786 Copied
Pernilla

Participant

February 24, 2015 at 16:41

Hi Eva,

Thank you so much,
I will add and this code and make the changes, but before I add the code
How do I get the header/logo to be placed exactly the way I had it before the update?
Now it is smaller, to far to the left also before it was above , with the search bar underneath to the left and the login underneath to the right, I really would kill to have it the way that it was before…Is there anyway I could send you a screen shot?

also will this happen every time the Blanco Theme is updating?

Best regards
Pernilla

#45036 Copied
Eva Kemp

Support staff

February 24, 2015 at 18:32
Hello,

Please add the code at first.
To increase logo size add this code as well:
```
.logo img {
    max-width: 800px;
    width: 450px !important;
}
```
If you make changes in original theme files then they will be overwritten after each theme update, custom.css file won’t be overwritten. We recommend to make changes in a child theme https://www.8theme.com/demo/docs/blanco/index.html#!/child_theme not to lose modifications after update.
You can copy header.php file in a child theme folder.

Thank you.
Regards,
Eva Kemp.
#45072 Copied
Pernilla

Participant

February 24, 2015 at 18:52

Hi Eva,

I appreciate all your help with this, I have now added these codes in custom.css and in the child theme

I actually noticed that I had already added the previous code for the placement of the header in the child theme….should I now remove that and replace it with your new ones?

Now the header logo is the correct size, great!! just to low I have figured out how to place it in the center
it just needs to be moved up away from ”search” and ”sign in” as it looks to crowded,

I can do it myself if I had the codes…just so it doesn’t happen again in the future

I am really sorry to bother you with this, I had no idea it would change after the update….

Thanks a million
Pernilla

#45075 Copied
Eva Kemp

Support staff

February 24, 2015 at 22:47
Hello,

If you had the code previously you can use it.
To move logo upper try to use this code in custom.css or in style.css file of your child theme:
```
#search {
    margin-top: 110px !important;
}
#top-cart {
    margin-top: 90px;
}
.logo {
   margin-bottom: 60px !important;
}
```
Thank you.
Regards,
Eva Kemp.
#45152 Copied
Pernilla

Participant

February 25, 2015 at 01:04

Hi Eva,

That worked super! Thank you so so much for ALL you help, it all looks and works great!!

For some reason I was not able to edit the child theme…it would’t let me….but I have saved the code so I can add it manually if it ever changes again!

Thanks so much!!

Best regards
Pernilla

#45192 Copied

Eva Kemp

Support staff

February 25, 2015 at 09:19

Hello,

You’re welcome.

Regards,
Eva Kemp.

#45224 Copied
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