Forum Replies Created

Viewing 30 posts - 19,981 through 20,010 (of 31,382 total)
1 2 3 … 666 667 668 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 21:18

    Hello,

    The problem is you’re lack of memory on a server. There is an error:
    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes)
    Please contact your host and ask them to increase memory_limit value.

    Thank you.
    Regards,
    Eva Kemp.

    #45877 Copied In reply to: Confused by footer options
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 21:13

    Hello,

    Go to Theme Options > General > Show loader icon until site loading > Off.

    Thank you.
    Regards,
    Eva Kemp.

    #45876 Copied In reply to: Performance and Page Speed Problem
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 21:12

    Hello,

    Try to change Woocommerce settings as described in our documentation
    https://www.8theme.com/demo/docs/royal/#!/woocommerce
    You’ll have to regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/ after the changes.

    Regards,
    Eva Kemp.

    #45875 Copied In reply to: Same height for images in "Related Products" ?
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 21:09

    Hello,

    To change background color for the whole content you need add this code in custom.css:

    .st-content {
 background-color: #FCF8ED;
}

    Replace color value with yours.

    Thank you.
    Regards,
    Eva Kemp.

    #45874 Copied In reply to: How can I achieve this header look?
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 21:03

    Hello,

    Sorry, but brands can’t be separated from products. If so you may try to use some other elements from Visual Composer editor.

    Please take apologies for inconveniences.

    Regards,
    Eva Kemp.

    #45872 Copied In reply to: carousel problems
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 21:01

    Hello,

    Unfortunately no. You have to create the footer yourself with your own content. Please follow the documentation, it has clear description.

    Thank you.
    Regards,
    Eva Kemp.

    #45871 Copied In reply to: Footer
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 20:59

    Hello,

    1. Try to use this code for pop up window:

    #etheme-popup {
 height: auto !important;
}

    2. To change “Newsletter” word you need edit theme-functions.php file (line 1076) in wp-content/themes/royal/framework directory.

    Thank you.
    Regards,
    Eva Kemp.

    #45870 Copied In reply to: Make adjustments to pop-up
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 20:40

    Hello,

    If you use Products Categories element from Visual Composer you can set “Number of categories” how many categories to show. Unfortunately there is no possibility to select ids what categories to show, it’s available for products ids only.

    Regards,
    Eva Kemp.

    #45869 Copied In reply to: How to use the short code for product category.
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 20:06

    Hello,

    Please update the theme to the latest version. Lightbox has been modified there.

    Thank you.
    Regards,
    Eva Kemp.

    #45860 Copied In reply to: Another untranslatable field in the theme
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 20:03

    Hello,

    To modify search form go to Theme Options > Header > Search view and select “Form on hover”.
    Sorry, but Newsletter option on 8theme site is created only for our site.
    To have Newsletter form in pop up window you need install MailChimp plugin http://wordpress.org/plugins/mailchimp-for-wp/ . More information you can find in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/1_static_blocks
    What version of Visual Composer plugin are you using?

    Thank you.
    Regards,
    Eva Kemp.

    #45859 Copied In reply to: Pending Items
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 19:50

    Hello,

    Please provide us with a link where you see that grid.

    Thank you.
    Regards,
    Eva Kemp.

    #45858 Copied In reply to: Grid
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 19:45

    Hello,

    We’re glad you’ve found the solution.
    If there are any questions feel free to contact us.

    Thank you.
    Regards,
    Eva Kemp.

    #45855 Copied In reply to: WPML and Static Blocks
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 19:43

    Hello,

    You can try to fix this issue adding the code below in custom.css file:

    .container {
    width: 1270px;
}

    Thank you.
    Regards,
    Eva Kemp.

    #45854 Copied In reply to: Content Row Stretch – Visual Composer
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:50

    Hello,

    You can install Full Width template in Theme Options > Import/Export.
    Please try it.

    Regards,
    Eva Kemp.

    #45847 Copied In reply to: How to customize woopress
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:49

    Hello @ocsweb,

    Your site is under maintenance mode. Please provide us with wp-admin panel credentials and describe your issue with more details.

    Thank you.
    Regards,
    Eva Kemp.

    #45845 Copied In reply to: Logo retina mode
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:47

    Hello,

    The issue has been fixed.
    Please check the tabs now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    #45844 Copied In reply to: etheme.js problem
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:45

    Hello,

    The problem was caused by Aqua Page Builder and PremiumCoding Shortcodes for Munditia theme plugin. I’ve disabled it. Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

    #45843 Copied In reply to: Theme update and Visual Composer problems
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:41

    Hello,

    Please add this code in custom.css file:

    .product-information .email-link {
 display: none;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Thank you.
    Regards,
    Eva Kemp.

    #45842 Copied In reply to: Product page | short description | Email to a friend
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:34

    Hello,

    You need go to Theme Options > Single Product Page > Custom Tab Title and remove the content.

    Thank you.
    Regards,
    Eva Kemp.

    #45839 Copied In reply to: Product page | custom tab | Returns & delivery
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:31

    Hello,

    These are Woocommerce configuration and you need contact their support team concerning such query.

    Thank you.
    Regards,
    Eva Kemp.

    #45838 Copied In reply to: External /affiliate product link property
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:30

    Hello,

    You need edit the file wp-content/themes/woopress/framework/shortcodes.php, find the section “! Share This Product” (line 1704) and edit the code for social icons, for example for Twitter the code is <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank">, you need replace the link https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with your Twitter link.

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    #45837 Copied In reply to: Social icons
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:20

    Hello,

    Please provide us with wp-admin panel and your site url in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #45830 Copied In reply to: ID Store div.container is Not stretching
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:16

    Hello,

    You can edit email template in the file wp-content/themes/idstore/code/functions.php (from line 609 to 630).

    Thank you.
    Regards,
    Eva Kemp.

    #45825 Copied In reply to: email template woocomerce
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:10

    Hello @kinhacura,

    Sorry, but we can’t connect to your FTP account.
    Please reset FTP password to something without special symbols.

    Thank you.
    Regards,
    Eva Kemp.

    #45823 Copied In reply to: Shop page is blank when Woocommerce activated
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 18:06

    Hello,

    Did you change wp-admin panel credentials that you provided previously? We can’t log in.
    Please provide us with correct login details.

    Thank you.
    Regards,
    Eva Kemp.

    #45822 Copied In reply to: shop not working
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 17:55

    Hello,

    Concerning discount display you need contact Woocommerce support as it’s not shown in default WordPress theme too.
    “Total” column on Checkout page can’t be moved as it’s part of the whole table where product information is also located. If “Total” column is moved so “Product” column will be also moved.

    Thank you.
    Regards,
    Eva Kemp.

    #45814 Copied In reply to: URGENT – ISSUE DOUBLE CHECKOUT since update
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 17:39

    Hello,

    I’ve checked search form on the site with the latest theme version and it’s working fine there.
    Please update the theme to 2.6.1 version and check search form after that.
    Don’t forget to create a back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    #45807 Copied In reply to: Main site search not working
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 17:20

    Hello,

    As I see you have titles on Checkout page.
    Where else do you want to add them?

    Thank you.
    Regards,
    Eva Kemp.

    #45800 Copied In reply to: WooCommerce 2.3.5 Checkout Errors
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 16:03

    Hello,

    To translate the text when a product is removed from cart you need edit .po file in /wp-content/plugins/woocommerce/i18n/languages directory ( http://docs.woothemes.com/document/woocommerce-localization/ “Translating with PoEdit”).

    “Order” text should be translated in that file too.

    Thank you.
    Regards,
    Eva Kemp.

    #45779 Copied In reply to: "Removed. Undo?" and "brands" line translation
    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 15:47

    Hello,

    You can translate “Projects” in the file legenda/framework/portfolio.php, edit the code 'name' => _x('Projects', 'post type general name'), (line 13) and write your text instead of “Projects”.

    To translate portfolio slug in the link you need edit the file legenda/framework/portfolio.php (line 41) 'rewrite' => array('slug' => 'portfolio') and rename “portfolio” with your translation.

    Thank you.
    Regards,
    Eva Kemp.

    #45760 Copied In reply to: Several issues with the template regarding the translation/design
  • 1 2 3 … 666 667 668 … 1,045 1,046 1,047
    Viewing 20,010 results - 19,981 through 20,010 (of 31,382 total)
Viewing 30 posts - 19,981 through 20,010 (of 31,382 total)
1 2 3 … 666 667 668 … 1,045 1,046 1,047

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