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Confused by footer options - by VivaDigital

This topic has 11 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

VivaDigital

Participant

February 17, 2015 at 01:11

Hi

I am looking for some guidance of how the footer widgets / demo footer content / static blocks work? I have read the documentation and it’s not very clear to me (sorry).

I have disabled the demo content and selected my preferred footer layout, but I can’t figure out how I replicate your demo footers?? See my notes here: http://prntscr.com/662cv5

Any guidance would be appreciated.

Thanks
Paul

#42830 Copied

10 Answers

Stan Russell

Participant

February 17, 2015 at 09:56

Hello,

please check our video tutorial ‘How to create footer’ here:
https://www.youtube.com/watch?v=KWAQRXZXsaw

Regards,
Stan Russell.

#42886 Copied

VivaDigital

Participant

February 20, 2015 at 00:51

Hi

I have spent hours looking through your documentation, viewing that video and testing. The footer widgets are still not working. I have realised that whenever I add a new widget and save, when the page is refreshed I lose all of my changes??? http://prntscr.com/67cdkl

Can you please have a look at this? WP details are in the private content box.

Thanks

Please, contact administrator
for this information.

#43909 Copied

Eva Kemp

Support staff

February 20, 2015 at 10:26

Hello,

Please update the theme to the latest version
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

and update Ultimate VC Addons plugin which you can download here:
https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#43998 Copied

VivaDigital

Participant

February 24, 2015 at 02:37

Hi

I have just spent ages updating the theme and plugin and the issue is not resolved?

Thanks
Paul

#44723 Copied

Eva Kemp

Support staff

February 24, 2015 at 14:12

Hello,

Please provide us with FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#44902 Copied

VivaDigital

Participant

February 26, 2015 at 00:52

Hi

Details below.

Thanks

Please, contact administrator
for this information.

#45558 Copied

Eva Kemp

Support staff

February 26, 2015 at 21:18

Hello,

The problem is you’re lack of memory on a server. There is an error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes)
Please contact your host and ask them to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

#45877 Copied

VivaDigital

Participant

March 2, 2015 at 09:49

Hi

This is the reply from the hosts. Can you please suggest a work-around? Thanks

Dear Paul

As your website is hosted on our shared hosting platform. We restrict the PHP memory limit to 64MB for fair usage on the platform. We are unable to increase this limit on a per site basis.

The code will either need to be opimised to use less resource or alternatively you could consider moving the site to a dedicated or cloud server which will allow you to allocate much higher resources per site.

Best regards,

Karl Timmis – Technical Support
Fasthosts Customer Support

#46516 Copied

VivaDigital

Participant

March 4, 2015 at 03:27

Hi

Is there any solution to this?

Thanks

#47132 Copied

Eva Kemp

Support staff

March 4, 2015 at 10:19

Hello,

Unfortunately in this case you have to change your hosting plan to higher.
Sorry.

Regards,
Eva Kemp.

#47169 Copied
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