Return to previous page

WooCommerce 2.3.5 Checkout Errors - by ricardo

This topic has 21 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

ricardo

Participant

February 23, 2015 at 18:13

Hi, besides the double checkout button I also have another error. I have been using for a year a plugin called WooCommerce Discounts Per Payment Method, and now after updating WooCommerce, Legenda Theme and WordPress the plugin is bugged and the author guaranties it is incorrect theme files on Checkout page. The plugin only gives a simple discount on checkout page, depending on the payment method chosen.

Could you guys from 8theme help with this fix?

Thanks!

Plugin: https://wordpress.org/plugins/woocommerce-payment-discounts/

#44603 Copied Theme version: 2.6 WooCommerce version: 2.3.5

20 Answers

Eva Kemp

Support staff

February 23, 2015 at 20:03

Hello,

In a few days a new theme release will be produced where the bugs are fixed.
We’re very sorry for all troubles caused by the recent updates.

Thank you for your understanding and patience.

Regards,
Eva Kemp.

#44647 Copied

ricardo

Participant

February 24, 2015 at 14:49

Thanks for the quick answer. Hope the update comes as quick, its a important feature of my site.

#44945 Copied

Eva Kemp

Support staff

February 24, 2015 at 17:08

Hello,

You’re welcome.
The update will be released in a few days.
It should be presented very soon.

Thank you.
Regards,
Eva Kemp.

#45043 Copied

ricardo

Participant

February 24, 2015 at 22:15

Eva, just to let you know, the problem also happens when I change shipping method on checkout page. The Cart Totals doesn’t change dynamically.
On Cart Page it works just fine.

Regards,
Ricardo

#45144 Copied Theme version: 2.6 WooCommerce version: 2.3.5

Eva Kemp

Support staff

February 25, 2015 at 12:20

Hello @ricardo,

You’ve been asked to provide login details to wp-admin panel and FTP in the other topic to fix this issue. Please give us accesses.

Thank you.
Regards,
Eva Kemp.

#45341 Copied

ricardo

Participant

February 25, 2015 at 13:13

Hi Eva, here is my login details.

If you need something else please let me know.

Thanks

Please, contact administrator
for this information.

#45352 Copied Theme version: 2.6 WooCommerce version: 2.3.5

Eva Kemp

Support staff

February 25, 2015 at 13:16

Hello,

FTP credentials are incorrect.
Please check them.
Did you make any changes in original theme files?
Please specify.

Thank you.
Regards,
Eva Kemp.

#45355 Copied

ricardo

Participant

February 25, 2015 at 14:09

Please see below
thanks

Please, contact administrator
for this information.

#45369 Copied

Eva Kemp

Support staff

February 25, 2015 at 15:13

Hello,

Please move your modified files to child theme https://www.8theme.com/demo/docs/legenda/index.html#!/child_theme as we need to reupload some of them.

Thank you.
Regards,
Eva Kemp.

#45381 Copied

ricardo

Participant

February 25, 2015 at 16:47

Its done! You can change the files.

Thank you

#45426 Copied

Eva Kemp

Support staff

February 25, 2015 at 20:05

Hello,

Please check your site now.

Thank you.
Regards,
Eva Kemp.

#45488 Copied

ricardo

Participant

February 25, 2015 at 20:36

Hi Eva,

Dynamic calculations are working fine now. I just need some help with styling and user communication.
Before the update my site was just like the picture, with the 5 steps to complete checkout. This makes easier for the user to understand what is the meaning of each step.

Cart total is the last thing as changes above it makes changes on the total value. Can we have it like the picture back again, or at least have the Title of each step showing up?

Picture: https://www.dropbox.com/s/gpakx6jf0op5005/checkout%20-%205%20steps.jpg?dl=0

Thanks

#45498 Copied

Eva Kemp

Support staff

February 26, 2015 at 17:20

Hello,

As I see you have titles on Checkout page.
Where else do you want to add them?

Thank you.
Regards,
Eva Kemp.

#45800 Copied

ricardo

Participant

February 26, 2015 at 17:52

Eva, Hi

I am missing on my checkout page Titles number 4 and 5 from the picture I posted before. It was very nice and neat before your fix of cart totals dynamic calculations. Now they are gone and Payment Method is messy, without title, This is the most important title I am missing.

Thanks!!

#45812 Copied

Eva Kemp

Support staff

February 26, 2015 at 22:49

Hello,

Those titles were removed in the latest Woocommerce update.
If you have necessary knowledge you can customize Woocommerce files in the child theme.

Regards,
Eva Kemp.

#45913 Copied

ricardo

Participant

February 27, 2015 at 12:23

Good morning Eva, If possible I ask you to please don’t let me go through the weekend with this.

Hope you understand,
Thanks

#46151 Copied

ricardo

Participant

February 27, 2015 at 16:52

Eva I will solve with CSS thanks!

I have one last doubt, Will I lose every change you did when I update theme?

Thanks

#46263 Copied

Eva Kemp

Support staff

February 27, 2015 at 17:48

Hello,

No, the changes won’t be lost. But you should always make backup of the files and database before each update.

Regards,
Eva Kemp.

#46279 Copied

Lucaso

Participant

February 28, 2015 at 22:44

Hello,
I have a small problem with last step in checkout. I set my Cart to QuickCheckout and I have dark theme.
I cant describe the problem, maybe picture is better.

Thank you for your help.
Lucas

Please, contact administrator
for this information.

#46439 Copied Theme version: 2.6.2 WooCommerce version: 2.3.5
Tagged: 2.3.5 checkout errors, fix errors, seo friendly, woocommerce, woocommerce themes, wordpress
1 2

Viewing 20 results - 1 through 20 (of 21 total)