Forum Replies Created

Viewing 30 posts - 19,831 through 19,860 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 15:09

    Hello @kinhacura,

    We’re looking forward to your reply with the new FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 15:07

    Hello,

    I’ve edited the file woo.php on line 487 and replaced $woocommerce->get_image_size with wc_get_image_size.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 15:06

    Hello,

    You can try to add this code in custom.css file to increase the slider height and product title height:

    .product-slider .carousel {
       height: 430px !important;
    }
    .product-slider .product-slide .product-name {
        height: 80px;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 14:58

    Hello @Trendyfeel,

    I’ve added this code in custom.css file:

    @media (max-width: 480px) {.tp-caption.black14, .black14 {
     width: 150px;
    }
    .button.white {
     width: 150px;
     font-size: 7px;
    }
    .tp-caption.medium_bg_orange, .medium_bg_orange {
       margin-top: -10px !important;
    }}

    But as your buttons are placed in different sections on different slides it’s difficult to set the button correctly.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 14:36

    Hello @Lucaso,

    Please add this code in custom.css file:

    #payment {
        background-color: transparent !important;
    }

    How to create custom.css you can watch in this tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 14:22

    Hello,

    As I see the same issue persists with default WordPress theme too.
    You can check it yourself.
    You need contact Woocommerce support concerning this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 14:10

    Hello,

    The .xml file is called Legenda_demo_data.xml and it’s located in the root of theme package.
    If you still have difficulties with importing please provide us with wp-admin panel credentials and don’t forget to create a back of your files and database.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 13:46

    Hello,

    Please add this code in custom.css file:

    .portfolio-item .portfolio-image .portfolio-mask {
      display: none;
    }

    How to create custom.css you can watch in this tutorial

    To edit portfolio projects go to Portfolio in wp-admin panel, edit a project and change featured image and title there.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 13:38

    Hello,

    1. If you want to add a background image you need use this code in custom.css file:

    .page-wrapper {
        background-image: url('http://link_to_your_image');
    }

    2. As I see there is only one slider on the home page. How can we replicate the issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 13:29

    Hello @ckronus,

    There is an error on your products pages:
    Fatal error: Call to undefined method WC_Product_Variable::get_review_count() in /home2/theironf/public_html/www.kronusgolf.com/wp-content/plugins/woocommerce/templates/single-product/rating.php on line 21

    You should contact Woocommerce support team as the issue is with their plugin.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 12:55

    Hello,

    If you’re logged in to the forum you can easily download the plugins https://www.8theme.com/download-plugins/ .
    Please check this link.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 12:50

    Hello,

    I’ve added this code in custom.css file:

    .woocommerce-shipping-calculator a {
        color: white;
    }
    .select2-container .select2-choice {
      border: 1px solid #3D3D3D;
    }

    Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 12:37

    Hello @BrownLeopard,

    The reason is your sidebar is longer than blog page content, that’s why last widgets are spread under the page content. You need decrease your sidebar or try to use this code in style.css of your child theme:

    ul.si_feed_list {
    width: 300px !important;
    }
    
    div#text-8 {
    width: 30%;
    float: right;
    }
    
    div#text-10 {
    width: 30%;
    margin-left: 800px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 11:38

    Hello,

    You can send screenshots using some image storages, just upload your screenshots and provide us with the links, for example http://imgur.com/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 11:37

    Hello,

    Sorry for misunderstanding.
    Please try to use this code:

    .page-heading .title {
    font-size: 24px !important;
    font-weight: 700 !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 11:34

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/wishlist.php (line 58) and
    replace $woocommerce->show_messages(); with wc_print_notices();.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 11:32

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 11:30

    Hello,

    You can select hover effect in Banner element settings > Hover effect.
    We added “Read more” as a simple text with a link:
    https://s3.amazonaws.com/fvd-data/notes/168674/1425291535-S22RQ7/screen.png

    But you can add button using shortcode [button type=" " size=" " icon= " " title=" " url=" "] as shown on our demo:
    https://www.8theme.com/demo/woopress/fullwidth/?page_id=15811

    If you want to hover effect for Info box element you can try to use this code in custom.css file:

    .aio-icon-component:hover {
    background-color: #dcdad6;
    }

    Do you want to change green hover color on buttons?
    Please give us direct page link where you want to customize buttons.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 11:14

    Hello,

    Some plugin is causing the issue.
    When I deactivated all 3rd-party plugins the slider appeared.
    Please disable the plugins one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 10:44

    Hello,

    I’ve edited the file wp-content/themes/woopress/taxonomy-portfolio_category.php and replaced all the content with this code:

    <?php if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly
    require_once( 'portfolio.php' );

    Please check portfolio categories now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 10:38

    Hello,

    Sorry but your request is unclear.
    Could you please clarify with more details?
    Provide us with with a page url or screenshot for better understanding.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 10:35

    Hello,

    I’ve added this code in style.css file of your child theme:

    .banner.valign-middle .banner-inner {
        margin-top: 110px;
    }

    Please check the banners now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 10:24

    Hello,

    You have only 3 attributes: Color, Length, Texture. I’ve added the 3rd one – Color – and it has been saved successfully.
    Please note when you add some variations they must be created in Attributes section.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 10:11

    Hello,

    The brands logos are loaded using Brands element in Visual Composer plugin. To change it requires additional customization which is beyond our support scope.
    Why don’t you want to use our default Brands option?

    Sorry, but we don’t provide support for 3rd-party plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 10:07

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 10:06

    Hello,

    To remove “More details” button add this code in custom.css:

    .post-slide .btn_group a {
     display: none !important;
    }

    When I edit a Text block of any page I get this (see screenshot):
    https://s3.amazonaws.com/fvd-data/notes/168674/1425287007-F6QAO2/screen.png

    So there is no default text but the one you have written.
    Please clear your browser cache and check again or check it with another browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 09:58

    Hello,

    We’re glad the issue has been fixed.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 09:57

    Hello,

    Please update the theme and Woocommerce plugin to the latest versions.
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

    Create a back up of your files and database.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 09:55

    Hello,

    Could you please show a screenshot of the filter you’re talking about?
    Also please provide us with a link to the page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 2, 2015 at 09:43

    Hello,

    I’ve imported slider.
    Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 19,831 through 19,860 (of 31,382 total)
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