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WooCommerce Major Cart issues – checkout doesn't work!

This topic has 12 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

CJMillar82

Participant

February 17, 2015 at 20:20

The checkout cart and buttons are all duplicated. It’s a nightmare as people can’t check out. PLEASE HELP!

http://giddyupgear.com/cart/

Proceed to checkout button appears twice.

In checkout, the payment method buttons appear twice, types of payments accepted appear twice, and there are two sets of Place Order buttons. This is causing fatal errors when people try to check out. In addition, like many others, I get the same error message: Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.

WooCommerce also said all of these issues are within the theme and need to be fixed in order for the cart and checkout to work. PLEASE HELP!

Please, contact administrator
for this information.

#43100 Copied

11 Answers

Eva Kemp

Support staff

February 18, 2015 at 00:04

Hello,

You’ve been replied in other topic.
Please check it.

Thank you.
Regards,
Eva Kemp.

#43150 Copied

CJMillar82

Participant

February 18, 2015 at 00:13

Please wait?! WE CANNOT TAKE ANY ORDERS!!!! How are we supposed to wait for another theme release/update when we can’t take any orders at all and the entire cart crashes?! This is unacceptable!!!!

#43154 Copied

ckronus

Participant

February 28, 2015 at 17:37

Hello,

I’ve updated to the most recent theme and my order page has been compromised (can’t order products). I’m also getting this warning from WooCommerce – Your theme has bundled outdated copies of WooCommerce template files. Please help!

Thanks,
Chris

Please, contact administrator
for this information.

#46396 Copied Theme version: 3.0 WooCommerce version: 2.3.5
Eva Kemp

Support staff

February 28, 2015 at 19:34
Hello @ckronus,

You had to insert this code in functions.php:
```
<?php
// Use WC 2.0 variable price format, now include sale price strikeout
add_filter( 'woocommerce_variable_sale_price_html', 'wc_wc20_variation_price_format', 10, 2 );
add_filter( 'woocommerce_variable_price_html', 'wc_wc20_variation_price_format', 10, 2 );
function wc_wc20_variation_price_format( $price, $product ) {
// Main Price
$prices = array( $product->get_variation_price( 'min', true ), $product->get_variation_price( 'max', true ) );
$price = $prices[0] !== $prices[1] ? sprintf( __( 'From: %1$s', 'woocommerce' ), wc_price( $prices[0] ) ) : wc_price( $prices[0] );
// Sale Price
$prices = array( $product->get_variation_regular_price( 'min', true ), $product->get_variation_regular_price( 'max', true ) );
sort( $prices );
$saleprice = $prices[0] !== $prices[1] ? sprintf( __( 'From: %1$s', 'woocommerce' ), wc_price( $prices[0] ) ) : wc_price( $prices[0] );

if ( $price !== $saleprice ) {
$price = '' . $saleprice . ' <ins>' . $price . '</ins>';
}
return $price;
}
?>
```
I’ve added it. Please check the site.

Also please provide us with FTP credentials to check the orders issue.

Thank you.
Regards,
Eva Kemp.
#46407 Copied
ckronus

Participant

March 1, 2015 at 22:20

Thanks for adding the code!

Please check the private content.

Best,
Chris

Please, contact administrator
for this information.

#46482 Copied Theme version: 3.0 WooCommerce version: 2.3.5

Eva Kemp

Support staff

March 2, 2015 at 13:29

Hello @ckronus,

There is an error on your products pages:
Fatal error: Call to undefined method WC_Product_Variable::get_review_count() in /home2/theironf/public_html/www.kronusgolf.com/wp-content/plugins/woocommerce/templates/single-product/rating.php on line 21

You should contact Woocommerce support team as the issue is with their plugin.

Thank you.
Regards,
Eva Kemp.

#46573 Copied

ckronus

Participant

March 2, 2015 at 14:56

Hello Eva,

Can you double check the site? Now I’m getting theme issues…

Thanks,
Chris

Please, contact administrator
for this information.

#46597 Copied Theme version: 3.0 WooCommerce version: 2.3.5

ckronus

Participant

March 3, 2015 at 18:11

Hello,

I’m getting multiple notice text(s) on my home page, products page, and product page. Please help!

Thanks,
Chris

Please, contact administrator
for this information.

#47059 Copied Theme version: 3.0 WooCommerce version: 2.3.5

Eva Kemp

Support staff

March 3, 2015 at 20:15

Hello @ckronus,

I’ve edited the file wp-content/themes/blanco/woocommerce/checkout/form-checkout.php.
Please check your site now.

Thank you.
Regards,
Eva Kemp.

#47089 Copied

ckronus

Participant

March 3, 2015 at 21:46

Thanks, Eva! You’re the best.

Best,
Chris

Please, contact administrator
for this information.

#47116 Copied

Eva Kemp

Support staff

March 4, 2015 at 14:41

Hello @ckronus,

I’ve added the code again to functions.php file. Please keep it safe when you update theme files.

Thank you.
Regards,
Eva Kemp.

#47262 Copied
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