Brands file selection - by jeffunik72 - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: jeffunik72
    jeffunik72
    Participant
    February 27, 2015 at 06:25

    I have the default Royal theme demo installed… and at the bottom where theres the brands carousel, well I noticed that in my woocommerce product options that I had 2 brands options… I have purchased the brands plugin from woo… but the theme associates its own brands section and I have another where all my brands actually are… is there a way to edit a code somewhere for the theme to look into the correct place…

    6 Answers
    Avatar: jeffunik72
    jeffunik72
    Participant
    February 27, 2015 at 06:40

    [img]http://postimg.org/image/69cuavp67/[/img]

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 27, 2015 at 08:38

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: jeffunik72
    jeffunik72
    Participant
    February 27, 2015 at 09:03

    Info is in private

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 27, 2015 at 11:40

    Hello,

    Unfortunately there is no such possibility to implement Woocommerce Brands plugin into Visual Composer editor. It requires additional customization. You can contact Woocommerce support for the solution how to display brands on pages, also you can refer to their documentation:
    http://docs.woothemes.com/document/wc-brands/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jeffunik72
    jeffunik72
    Participant
    February 27, 2015 at 17:22

    thats not what my issue is… my issue is that the theme looks for its “brand” logos in the brands menu that it makes…. I would like to tell the theme hey, dont look there look (where the all my brands are) instead… its gotta be a simple url change somewhere in the code.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 2, 2015 at 10:11

    Hello,

    The brands logos are loaded using Brands element in Visual Composer plugin. To change it requires additional customization which is beyond our support scope.
    Why don’t you want to use our default Brands option?

    Sorry, but we don’t provide support for 3rd-party plugins.

    Regards,
    Eva Kemp.

  • Viewing 7 results - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.