Woocommerce product addon plug in not working

This topic has 6 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: Humayin
    Humayin
    Participant
    March 1, 2015 at 11:02

    Hi,

    After changing my website theme to Royal one of my plug in called woocommerce Product Add-ons has stopped functioning properly. Plugin: http://www.woothemes.com/products/product-add-ons/

    I would like to offer tailoring service to my dresses, the customer has the option to buy it un-stitched or stitched. By selecting stitched the customer pays £15 more at checkout.

    At the moment the price for tailoring does not come up at check out.

    Please help.
    Thank you

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 2, 2015 at 09:57

    Hello,

    Please update the theme and Woocommerce plugin to the latest versions.
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (1.5 Theme Upgrade)

    Create a back up of your files and database.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Humayin
    Humayin
    Participant
    March 3, 2015 at 05:32

    Hi,

    I have managed to update the theme and woocommerce and that resoled the issue with the addon plugin but now all my products are messed up, I believe visual composer is not functioning, please have a look and see what’s wrong so I can fix.

    http://www.zerabattire.com/product-category/best-sellers/

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 3, 2015 at 08:14

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Humayin
    Humayin
    Participant
    March 3, 2015 at 10:00

    Please see private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 4, 2015 at 19:30

    Hello,

    Please provide us with FTP credentials as well and update Woocommerce Product Add-ons plugin to the latest version.

    Thank you.
    Regards,
    Eva Kemp.

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