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Forum Replies Created

Viewing 30 posts - 18,481 through 18,510 (of 31,382 total)

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Eva Kemp

Participant

March 25, 2015 at 19:38

Hello,

You’re welcome.

Regards,
Eva Kemp.

#52393 Copied In reply to: Add To Card Button Stuck
Eva Kemp

Participant

March 25, 2015 at 19:36
Hello,

Your logo image is white color and it can’t be changed with css code as it’s a picture, so we can only change background color for header. Add this code in custom.css file:

@media (max-width: 480px) {header { background-color: black; }}

Thank you.
Regards,
Eva Kemp.
#52392 Copied In reply to: Mobile Vs Desktop Website version
Eva Kemp

Participant

March 25, 2015 at 19:30
Hello,

I’ve set background image in Design Options tab of the row settings:
https://s3.amazonaws.com/fvd-data/notes/168674/1427307651-xEaLfQ/screen.png
and added this code in custom.css file:

.ult_modal-body { padding: 0px 10px !important; }

Please check “Try Us Free” button now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.
#52391 Copied In reply to: iframe in modal ignores height
Eva Kemp

Participant

March 25, 2015 at 19:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#52378 Copied In reply to: installing latest plugins manually

Eva Kemp

Participant

March 25, 2015 at 18:12

Hello,

Sorry for misunderstanding. Now I see the issue and it has been fixed.
Please clear browser cache and check Cart page.

Regards,
Eva Kemp.

#52367 Copied In reply to: Cart Product Price excluding VAT/Tax

Eva Kemp

Participant

March 25, 2015 at 17:55

Hello,

Your original images should have dimensions 1425px × 1900px approximately. Then an image will be scaled to the sizes you set in Woocommerce > Settings > Products tab. Please try to reupload images with higher resolution and don’t forget to regenerate thumbnails.

Thank you.
Regards,
Eva Kemp.

#52362 Copied In reply to: Image size

Eva Kemp

Participant

March 25, 2015 at 17:52

Hello,

The problem was caused by “better-wp-security” plugin.
I’ve renamed its folder to “better-wp-security_old” in wp-content/plugins directory.
Please clear browser cache and check your site.

Thank you.
Regards,
Eva Kemp.

#52361 Copied In reply to: Forbiddenn, 403 error

Eva Kemp

Participant

March 25, 2015 at 17:01

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#52341 Copied In reply to: Lightbox doesn't pop-up

Eva Kemp

Participant

March 25, 2015 at 16:57

Hello,

Please provide us with a link to your site and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#52340 Copied In reply to: Image size

Eva Kemp

Participant

March 25, 2015 at 16:54

Hello,

We can’t connect to FTP.
Please check the credentials.

Thank you.
Regards,
Eva Kemp.

#52339 Copied In reply to: Forbiddenn, 403 error

Eva Kemp

Participant

March 25, 2015 at 16:34

Hello,

I’ve checked Cart page with default WordPress theme and the prices are shown the same as with our theme. Please compare:
https://s3.amazonaws.com/fvd-data/notes/168674/1427297355-7dkdTh/screen.png and
https://s3.amazonaws.com/fvd-data/notes/168674/1427297574-4EsEct/screen.png

Thank you.
Regards,
Eva Kemp.

#52332 Copied In reply to: Cart Product Price excluding VAT/Tax

Eva Kemp

Participant

March 25, 2015 at 16:23

Hello,

I’ve selected color for pop up background in Theme Options > Promo Popup > Popup background and now the image isn’t shown.
Please clear browser cache and check.

Regards,
Eva Kemp.

#52327 Copied In reply to: change the black "overlay" on promo pop-up

Eva Kemp

Participant

March 25, 2015 at 16:18

Hello,

You can try to use older version of Wishlist plugin.
We’ve sent 1.1.7 version to your email address. Please check.
You can downgrade the plugin via FTP, extract the archive and upload plugin folder to wp-content/plugins directory.

Thank you.
Regards,
Eva Kemp.

#52325 Copied In reply to: Add To Card Button Stuck

Eva Kemp

Participant

March 25, 2015 at 15:57

Hello,

As I see your site is working.
Please clarify how we can replicate the issue.

Thank you.
Regards,
Eva Kemp.

#52313 Copied In reply to: Forbiddenn, 403 error

Eva Kemp

Participant

March 25, 2015 at 15:48

Hello,

You’re welcome.

Regards,
Eva Kemp.

#52303 Copied In reply to: Porfolio filter / Different pages

Eva Kemp

Participant

March 25, 2015 at 14:40

Hello,

You can leave a comment at this link http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050/comments (at the bottom of the page).

Regards,
Eva Kemp.

#52283 Copied In reply to: Single product page, size image + previous/next buttons

Eva Kemp

Participant

March 25, 2015 at 14:07

Hello,

Please give us access to wp-admin panel in private content.

Thank you.
Regards,
Eva Kemp.

#52274 Copied In reply to: About-Us page not showing

Eva Kemp

Participant

March 25, 2015 at 14:06

Hello,

You’re welcome.

Regards,
Eva Kemp.

#52271 Copied In reply to: Add to Cart button visible all the time

Eva Kemp

Participant

March 25, 2015 at 14:05

Hello,

Vertical header and standard desktop header isn’t shown on mobile. Mobile menu is used instead.
I’ve edited the code. Now languages area isn’t shown.
Please check.

Regards,
Eva Kemp.

#52269 Copied In reply to: Mobile Vs Desktop Website version

Eva Kemp

Participant

March 25, 2015 at 13:09

Hello,

Could you please clarify with more details concerning the headers issue?

Thank you.
Regards,
Eva Kemp.

#52248 Copied In reply to: Mobile Vs Desktop Website version

Eva Kemp

Participant

March 25, 2015 at 13:07

Hello,

Please specify what template you’d like to use and we’ll help you to install it.

Thank you.
Regards,
Eva Kemp.

#52246 Copied In reply to: THEME DEMO WILL NOT SELECT DEMO I TRY TO INSTALL & revolution slider error

Eva Kemp

Participant

March 25, 2015 at 13:06

Hello,

Please provide us with wp-admin panel credentials in private content.
Thank you.

Regards,
Eva Kemp.

#52245 Copied In reply to: One page navigation not working

Eva Kemp

Participant

March 25, 2015 at 13:01

Hello @mercy20,

We’ll look forward to your reply with the credentials.

Thank you.
Regards,
Eva Kemp.

#52240 Copied In reply to: Disappearing icons
Eva Kemp

Participant

March 25, 2015 at 11:15
Hello,

You can add this code in custom.css file to fix the issue:

.gform_wrapper .chosen-container { width: 270px !important; }

How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
#52213 Copied In reply to: Gravity Form – Enhanced UI
Eva Kemp

Participant

March 25, 2015 at 11:11

Hello,

We’ve sent a file to your email address which you can import in wp-admin panel.
Please check your mail.

Regards,
Eva Kemp.

#52210 Copied In reply to: About-Us page not showing

Eva Kemp

Participant

March 25, 2015 at 11:06

Hello,

I’ve checked Visual Composer editor and Text block is working fine.
Please look at the screenshot:
http://storage2.static.itmages.com/i/15/0325/s_1427277875_4456871_d101842be8.png
Try to clear browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#52207 Copied In reply to: Visual composer is not working issue
Eva Kemp

Participant

March 25, 2015 at 10:52
Hello,

Please add this code in custom.css file:

@media (max-width: 480px) {.languages-area { display: none; }}

Regards,
Eva Kemp.
#52204 Copied In reply to: Mobile Vs Desktop Website version
Eva Kemp

Participant

March 25, 2015 at 10:49

Hello,

We’re glad you’ve found the solution.
Is your problem resolved now?

Thank you.
Regards,
Eva Kemp.

#52202 Copied In reply to: Hide Wishlist and Quick view and Other

Eva Kemp

Participant

March 25, 2015 at 10:47

Hello,

You can try to install the templates manually.
We’ve sent an email to your email address. Please check it.

Regards,
Eva Kemp.

#52201 Copied In reply to: THEME DEMO WILL NOT SELECT DEMO I TRY TO INSTALL & revolution slider error
Eva Kemp

Participant

March 25, 2015 at 10:42
Hello,

Please add this code in custom.css file:

.et-gallery .gallery-preview { display: none; }

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Thank you.
Regards,
Eva Kemp.
#52199 Copied In reply to: Image gallery
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Viewing 18,510 results - 18,481 through 18,510 (of 31,382 total)

Viewing 30 posts - 18,481 through 18,510 (of 31,382 total)

← 1 2 3 … 616 617 618 … 1,045 1,046 1,047 →

Forum Replies Created

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