Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials and show pages links where you have problems.
Thank you.
Regards,
Eva Kemp.
Hello,
The slider is shown because you added revolution slider shortcode [rev_slider posttest] to the content. If you don’t want to show it then just remove it.
Regards,
Eva Kemp.
Hello,
Please don’t duplicate topics. You’ve been already replied in the other one.
Please check.
This topic will be closed.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @Kultakuume,
FTP account is empty. Please give us permissions to view site files and the ability to edit them.
Thank you.
Regards,
Eva Kemp.
Hello,
The problem is in your modifications in the child theme.
If you activate parent theme mobile menu works fine.
So you should check your own customizations that you made in the child theme.
Thank you.
Regards,
Eva Kemp.
Hello,
You may find some solution here: http://stackoverflow.com/questions/20424279/canvas-todataurl-securityerror
Also we recommend you to contact your host concerning security issues.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot of the problem you’re experiencing?
Thank you.
Regards,
Eva Kemp.
Hello,
As I see cart icon is shown: http://storage1.static.itmages.com/i/15/0507/h_1430983660_3953771_4f2fb63ba9.png .
Also as I see you’ve already removed categories and filters from sidebar on Shop page and there is no double “Totals” on the Cart page: http://storage1.static.itmages.com/i/15/0507/h_1430983807_7422886_456c4a88c5.png .
Please clarify your issues with more details.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Some plugins may create conflict between each other and it’s required to keep them updated.
So please update the plugins to the latest versions.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re using old theme version. Please update it. How to update theme you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Also update all required plugins https://www.8theme.com/download-plugins/ .
Thank you.
Regards,
Eva Kemp.
Hello,
1.2. Add this code in functions.php file:
/* Remove WooCommerce styles and scripts. */
function woo_remove_lightboxes() {
// Styles
wp_dequeue_style( 'woocommerce_prettyPhoto_css' );
// Scripts
wp_dequeue_script( 'prettyPhoto' );
wp_dequeue_script( 'prettyPhoto-init' );
wp_dequeue_script( 'fancybox' );
wp_dequeue_script( 'enable-lightbox' );
}
add_action( 'wp_enqueue_scripts', 'woo_remove_lightboxes', 199 );
?>
2./3. Please remove “woocommerce” folder in wp-content/themes/woopress directory and reupload it from new theme package.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot how you’d like the “arrow” to be shown?
Thank you.
Regards,
Eva Kemp.
Hello,
Please update the theme as shown in our tutorial:
https://www.youtube.com/watch?v=KdWESIIPU1k
Thank you.
Regards,
Eva Kemp.
Hello,
You renamed “My Account” page to “Мой профиль” and “Checkout” to “Оплата”.
Please check.
Please provide us with correct FTP credentials as we can’t connect with the ones you provided.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with correct FTP and wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello @UomoMacchina,
There was an error in the code. It will be fixed in future update.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve reset WPML settings. Please check it now.
Regards,
Eva Kemp.
Hello,
You have 2 pages “News” and I’ve set the one that is in your menu as “Posts page” in Settings > Reading. Also I’ve removed “Posts Grid” element from the page.
Please check it now.
Regards,
Eva Kemp.
Hello,
Please disable 3rd-party plugins one by one. Some of them is causing the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
If you use child theme you need put the code in style.css of the child theme.
Please try it.
Regards,
Eva Kemp.
Hello,
Could you please show a page link where that doesn’t take effect?
Thank you.
Regards,
Eva Kemp.
Hello,
Your site loads properly.
Please show a screenshot where you’re getting that error.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please check with your host what php version you use.
It must be at least 5.3 version and not lower.
Ask your host to increase php version and after that try to activate the theme.
Regards,
Eva Kemp.
Hello,
You’re using old theme version.
Please update it to the latest 1.7.1 version.
Create a back up of your files and database before update!
Also check if the issue persists with default WordPress theme.
Regards,
Eva Kemp.
Hello @scottweb,
You need move style changes into custom.css file.
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Also update all required plugins https://www.8theme.com/download-plugins/ .
After you move style changes to custom.css file you can update the theme. Before update delete “woocommerce” folder in wp-content/themes/royal directory, it will be reuploaded from a new theme package.
Also don’t forget to create a back up before update!
Regards,
Eva Kemp.