Return to previous page

Sidebar Accordion problem - by Kultakuume

This topic has 14 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

Kultakuume

Participant

May 3, 2015 at 23:19

Toggle Category Sidebar on Product Page doesn’t work, can you please help?

Please, contact administrator
for this information.

#61202 Copied Theme version: 1.7.1 WooCommerce version: 2.3.7

13 Answers

Eva Kemp

Support staff

May 4, 2015 at 08:27

Hello,

Did you make any changes in the theme files?
Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#61231 Copied

Kultakuume

Participant

May 4, 2015 at 22:15

see the details

Please, contact administrator
for this information.

#61523 Copied

Eva Kemp

Support staff

May 5, 2015 at 08:25

Hello,

The credentials are incorrect.
Also please give us access to FTP account.

Thank you.
Regards,
Eva Kemp.

#61568 Copied

Kultakuume

Participant

May 5, 2015 at 18:48

see more details

thanks

Please, contact administrator
for this information.

#61844 Copied

Eva Kemp

Support staff

May 5, 2015 at 19:49

Hello,

FTP account is empty. Please give us permissions to view site files and the ability to edit them.

Thank you.
Regards,
Eva Kemp.

#61864 Copied

scottweb

Participant

May 6, 2015 at 17:25

Hi Guys

I think I am having the same problem http://srhealth.co.za/checkout/ on the right is only shows [object Object] and not the items in the cart.

I have just done a update on WordPress to the latest version, as well as updated Woocommerce. I do get a error on the dashboard that states the following “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance.”

So I think this may be causing the issue, I am not too familiar with wordpress, but I think a theme update would help solve the issue. The only problem is that I have paid for people to do some custom work to the CSS of the website, and I am scared I lose those changes with a theme update.

Please, contact administrator
for this information.

#62195 Copied Theme version: 1.3 WooCommerce version: latest

Eva Kemp

Support staff

May 6, 2015 at 19:31

Hello @scottweb,

You need move style changes into custom.css file.
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).
Also update all required plugins https://www.8theme.com/download-plugins/ .
After you move style changes to custom.css file you can update the theme. Before update delete “woocommerce” folder in wp-content/themes/royal directory, it will be reuploaded from a new theme package.
Also don’t forget to create a back up before update!

Regards,
Eva Kemp.

#62232 Copied

Kultakuume

Participant

May 6, 2015 at 21:13

Hi,

Only thing we have done so far is that we loaded demo content from your site to that theme and that´s it. So there are no chenges to css file.

So I don´t know what we should do now?

Best Regards

#62270 Copied

Eva Kemp

Support staff

May 7, 2015 at 08:50

Hello @Kultakuume,

FTP account is empty. Please give us permissions to view site files and the ability to edit them.

Thank you.
Regards,
Eva Kemp.

#62323 Copied

Kultakuume

Participant

May 8, 2015 at 09:29

see details below

Please, contact administrator
for this information.

#62613 Copied

Eva Kemp

Support staff

May 8, 2015 at 10:24

Hello,

Please provide us with correct wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#62636 Copied

Kultakuume

Participant

May 8, 2015 at 16:07

please see the details

Please, contact administrator
for this information.

#62748 Copied

Eva Kemp

Support staff

May 8, 2015 at 17:41

Hello,

In your sidebar “Custom Menu” widget is shown and not product categories. I’ve added Woocommerce Product Category widget there and toggle category is working properly.
Please clear browser cache and check.

Regards,
Eva Kemp.

#62775 Copied
Viewing 14 results - 1 through 14 (of 14 total)