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VS message box still not working! - by OPTBRAS

This topic has 14 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

OPTBRAS

Participant

May 5, 2015 at 16:28

Can you please help with this, VS message box is still not working correctly.

I would appreciate it if you would take a look please.

Home page message here

main page link in private with log in

Please, contact administrator
for this information.

#61808 Copied

13 Answers

Eva Kemp

Support staff

May 5, 2015 at 18:38

Hello,

Could you please clarify what exactly isn’t working?

Thank you.
Regards,
Eva Kemp.

#61843 Copied

OPTBRAS

Participant

May 6, 2015 at 09:03

Hi, i have taken images.

The first shows how i have set up the message box using VC, i have a teal coloured box with a bell icon.

but on the site it is just the default, light blue with an i for the icon

This has happened in another area (shopping cart) but you gave me some css, this is all well and good but it doesnt change the icon and it clearly is not working!

many thanks

#61969 Copied

Eva Kemp

Support staff

May 6, 2015 at 12:15

Hello,

Please provide us with correct FTP credentials.

Thank you.
Regards,
Eva Kemp.

#62021 Copied

UomoMacchina

Participant

May 6, 2015 at 14:01

Hi.
I have the same issue in my WooPress installation.

Please, contact administrator
for this information.

#62086 Copied Theme version: 1.4 WooCommerce version: 2.3.8

Eva Kemp

Support staff

May 6, 2015 at 15:17

Hello @UomoMacchina,

What directory are your site files located in?
Also please provide us with wp-admin panel credentials and a page link where you have issue with VC Message Box element.

Thank you.
Regards,
Eva Kemp.

#62131 Copied

UomoMacchina

Participant

May 6, 2015 at 15:31

Here what you need.

Thanks.

Please, contact administrator
for this information.

#62142 Copied

Eva Kemp

Support staff

May 6, 2015 at 16:35

Hello @UomoMacchina,

The issue has been fixed.
Please check.

Regards,
Eva Kemp.

#62180 Copied

UomoMacchina

Participant

May 6, 2015 at 17:21

Perfect, thank you.

But can you please explain me how did you fix, so I can use the message box without issue in the future?
🙂

#62193 Copied

Eva Kemp

Support staff

May 6, 2015 at 19:51

Hello @UomoMacchina,

There was an error in the code. It will be fixed in future update.

Thank you.
Regards,
Eva Kemp.

#62247 Copied

OPTBRAS

Participant

May 7, 2015 at 15:18

It has to be written exactly like it is written below

Please, contact administrator
for this information.

#62442 Copied

Eva Kemp

Support staff

May 7, 2015 at 15:34

Hello @OPTBRAS,

I’ve fixed the issue.
Please clear browser cache and check.

Regards,
Eva Kemp.

#62445 Copied

OPTBRAS

Participant

May 7, 2015 at 16:07

thank you very much. i did above that its an issue you will sort out for the next update.

cheers

#62459 Copied

Eva Kemp

Support staff

May 7, 2015 at 17:45

Hello,

You’re welcome.
Yes, we’ll fix it in the next theme update.

Regards,
Eva Kemp.

#62473 Copied
Tagged: message, themes, woocommerce, wordpress
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