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W3 Total Cache Menu Item background image missing

This topic has 6 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

beamkiller

Participant

May 4, 2015 at 23:21

Dear Support,

If I enable W3 Total Cache the menu items with classes:
menu-full-width menu-column2 with-image
doesn’t display the image, only white screen appears.

I have disabled the caching plugin for now, but it speeds up my website so I would like to use it in the future.

Please see category Damske or Panske from MENU.

Regards,
Peter.

#61532 Copied

5 Answers

Eva Kemp

Support staff

May 5, 2015 at 09:12

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#61606 Copied

beamkiller

Participant

May 6, 2015 at 15:00

Thanks,

Details in private.

Please, contact administrator
for this information.

#62116 Copied

Eva Kemp

Support staff

May 6, 2015 at 15:12

Hello,

We can’t connect via FTP.
Please check the credentials.
Also please update all required plugins to the latest versions https://www.8theme.com/download-plugins/ .

Thank you.
Regards,
Eva Kemp.

#62127 Copied

beamkiller

Participant

May 6, 2015 at 21:50

This has nothing to do with the required plugins.

The FTP uses GeoBlocking by my hosting, can you share with me, where you reside?

The issue is:
If I enable W3 Total Cache the image from Damske and Panske is missing. So there is only a white space, and no background-image is loaded.

#62275 Copied

Eva Kemp

Support staff

May 7, 2015 at 08:26

Hello,

Some plugins may create conflict between each other and it’s required to keep them updated.
So please update the plugins to the latest versions.

Thank you.
Regards,
Eva Kemp.

#62312 Copied
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