Hello,

You need edit the file wp-content\themes\idstore\woocommerce\archive-product.php on line 62, you’ll see the code <? if(isset($cat->description) && $cat->description !='' && !is_shop()) {. You need add “php” at the beginning so it will be <?php if(isset($cat->description) && $cat->description !='' && !is_shop()) {

Please try it.

Regards,
Eva Kemp.

Hello,

Please check if notifications are sent with default WordPress theme.
If they are then please provide us with FTP and wp-admin panel credentials in private content.

Thank you.
Regards,
Eva Kemp.

Hello,

Unfortunately Blanco theme isn’t compatible with WooCommerce Variation Swatches and Photos plugin which you’re using.
You need add variations as described in Woocommerce article:
http://docs.woothemes.com/document/variable-product/

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

Hello,

Sorry, but to investigate the issue we need to see your site.
Can you upload it to any web host?
Are you using the latest theme and plugins versions?

Regards,
Eva Kemp.

Hello,

Please try to use this code in custom.css file:

@media (max-width: 480px) {.et_section.parallax-section {
    position: static !important;
    margin: -20px !important;
}}

Regards,
Eva Kemp.

Hello,

1. Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

2. Please try to use this Products element http://storage3.static.itmages.com/i/15/0528/h_1432804918_1753641_e35f162b63.png instead of Product Category element of Woocommerce.

Thank you.
Regards,
Eva Kemp.

Hello,

1. Please try to use this Products element http://storage2.static.itmages.com/i/15/0528/h_1432801120_2372260_d8034382d8.png instead of the one you’re using now.

2. Did you make any changes in original theme files?
May I reupload the theme?

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

Hello,

Your site is giving an error now:
http://storage4.static.itmages.com/i/15/0528/h_1432799901_1787388_df064727e3.png

Please check it with your host.

Thank you.
Regards,
Eva Kemp.

Hello,

Please read WordPress article:
https://codex.wordpress.org/WordPress_Backups

Regards,
Eva Kemp.

Hello,

Please read our documentation how to translate the theme correctly:
https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Thank you.
Regards,
Eva Kemp.

Hello @truer,

Did you change login details to wp-admin panel?
We can’t log in now.
Also provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

Hello,

Please refer to the documentation how to create a grid:
http://essential.themepunch.com/documentation/#creating_your_first_grid
To show projects you need select “Project” in “Post Types” field in “Source” section when creating a grid. Then select your porfolio categories in “Post Categories” fields.

Thank you.
Regards,
Eva Kemp.

Hello,

You don’t have variations for “Color” to choose. Please add them for your product. After that check the page.
If the issue still persists please provide us wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.