Blanco Fatal Error WooCommerce 2.3.9 ?? - by mlusa

Solved9 replies3 participantsUpdated by Eva Kemp

  • Avatar: mlusa
    mlusa
    Participant

    Website is down please help me.

    Please, contact administrator
    for this information.
    #65207 Copied Theme version: latest WooCommerce version: latest

    9 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #65210 Copied
    Avatar: mlusa
    mlusa
    Participant

    It’s above and below, thanks

    Please, contact administrator
    for this information.
    #65211 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You need edit the file wp-content/themes/blanco/woocommerce/content-product.php on line 54 and replace the code $woocommerce->get_image_size with wc_get_image_size.

    Thank you.
    Regards,
    Eva Kemp.

    #65219 Copied
    Avatar: mlusa
    mlusa
    Participant

    Where do I go to that?

    I’m lost, thanks

    #65220 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Connect to your site files via FTP and edit the file wp-content/themes/blanco/woocommerce/content-product.php on line 54 and replace the code $woocommerce->get_image_size with wc_get_image_size. Or provide us with FTP access to do this for you.
    If you don’t know FTP credentials ask your host to provide you with them.

    Regards,
    Eva Kemp.

    #65243 Copied
    Avatar: mlusa
    mlusa
    Participant

    Hi friend, I uploaded a screenshot in the private section and added my credentials.

    Please, contact administrator
    for this information.
    #66490 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    The issue has been fixed.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #66601 Copied
    Avatar: mlusa
    mlusa
    Participant

    WOW THANK YOU SO MUCH!
    EXCELLENT SUPPORT!!

    Love 8theme,
    thanks!

    #66848 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #67041 Copied

The issue related to '‘Blanco Fatal Error WooCommerce 2.3.9 ??’' has been successfully resolved, and the topic is now closed for further responses