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Viewing 30 posts - 14,821 through 14,850 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 09:42

    Hello,

    Please give us full permissions to view all settings in wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 09:19

    Hello,

    I’ve edited the file content-single-product.php in the directory wp-content/themes/woopress/woocommerce. Please check single product page now:
    http://i.donostik.com/shop/gourmet-sailing-experience/
    Also you can copy the file into woopress-child folder and activate child theme in Appearance > Themes not to lose changes after the theme update.
    To copy the file content-single-product.php from wp-content/themes/woopress/woocommerce you need also create a folder “woocommerce” in the directory wp-content/themes/woopress-child.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 09:13

    Hello,

    Do you want a user to get that email template after he registered on your site?
    Do you use registration form on this page https://sisrow.com/my-account/ or this one https://sisrow.com/register/ ?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 09:09

    Hello,

    Please add this code in custom.css file:

    .emodal .emodal-text .btn, .checkout-button.button.alt.wc-forward {
        color: white !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 08:38

    Hello,

    I’ve imported “Fashion One Page” and renamed your current page to “Fashion One Page Old”.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 08:25

    Hello,

    Some 3rd-party plugin may cause the issue.
    Please disable them one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 08:20

    Hello,

    Sorry, but we can recommend you only to change domain name to the one you wish and move site files to a new domain directory.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 08:19

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 18:24

    Hello,

    Please take our apologies.
    You need ask your host to check why session files can’t be written to the folder “tmp” according to this error:
    “Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/206581/data/tmp) in Unknown on line 0”
    Please understand that it is server configuration issue and we are not hosting support and we are not server administrators to give you direct guidance how to resolve the problem.
    Just give them all errors that you’re getting when Screets Chat plugin is activated and ask them to investigate why files can’t be written in the directory /home/206581/data/tmp.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 18:17

    Hello,

    Are those FTP credentials for the site i.donostik.com? I don’t see woopress theme there:
    http://storage4.static.itmages.com/i/15/0604/h_1433438168_7078721_36be32061d.png

    Please give us correct FTP login details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 17:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 16:46

    Hello,

    We’re trying to help you in this situation but you don’t want to listen to us.
    Please activate Twenty Fifteen theme and then activate Screets Chat plugin. You’ll see the same errors there too. So it’s not the theme issue, but is related to your server configuration.
    We’re getting this error when plugin is activated:
    “Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/206581/data/tmp) in Unknown on line 0”

    It means session files can’t be written in “tmp” folder because it’s not permitted. This is not because of the theme, but because of the server configuration.
    So please contact your host and give them full information with the list of errors. They should provide you with the solution.

    Thank you for your understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 16:38

    Hello,

    I’ve added the code from the previous post:

    .content-page {
        margin-bottom: 0px !important;
    }

    Space between content and footer is removed now.
    Concerning the breadcrumbs you can make the same background of the section as for sides content and they will be similar.
    Change background in Theme Options > Header > Breadcrumbs background.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 16:29

    Hello,

    I’ve edited the code in custom.css.
    Please clear browser cache and check menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 16:21

    Hello,

    I’ve checked Quick View and price isn’t shown there:
    http://storage4.static.itmages.com/i/15/0604/h_1433431185_9845012_f08932c91c.png

    Please clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 16:17

    Hello,

    Unfortunately currently our developers don’t have possibility to make additional customizations due to large amount of work with the themes updates.

    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 13:59

    Hello,

    Concerning this query you should contact Woocommerce support.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 13:56

    Hello,

    Try to add this code in style.css file of your child theme:

    .owl-carousel .owl-wrapper-outer.autoHeight {
        height: auto !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 13:42

    Hello,

    1. I’ve checked your site in Firefox and “Add to Wishlist” is shown fine:
    http://storage2.static.itmages.com/i/15/0604/h_1433421364_4599906_649172e856.png

    2. Go to YIT Plugins > Wishlist > General Settings > Position and select the position of “Wishlist” button.

    3. Go to Theme Options > Header > Breadcrumb Type > Without title.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 13:33

    Hello,

    Could you please give us FTP access? It’s hard for us to work in your hosting control panel in your language. If you don’t know FTP credentials ask your host to provide you with them.
    Also we can’t log in to wp-admin panel.
    Please check the login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 13:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 12:05

    Hello,

    Unfortunately there is no such option. You can only set a page redirection as I told you in the previous post.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 12:03

    Hello,

    I’ve tested contact form with my gmail account and email has been delivered successfully:
    http://storage3.static.itmages.com/i/15/0604/h_1433415581_2307238_2014d68b54.png
    Try to use other email address and not email account of the domain das-lab.nl that you currently have in Theme Options > Contact Form.
    Or you need contact the host where das-lab.nl is hosted and ask them to check mail logs why emails can’t be sent.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 11:56

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 11:36

    Hello,

    Please use this code as well:

    .tp-button.green {
     box-shadow: 0px 3px 0px 0px #E8590C !important;
    }
    .tp-button.blue {
        box-shadow: 0px 3px 0px 0px #F00 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 11:16

    Hello,

    Add this code in custom.css file:

    .tp-button.green {
        background-color: #E8590C !important;
    }
    .tp-button.blue {
        background-color: #FF0000 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 11:11

    Hello,

    If there are any questions you can always create a new topic.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 11:10

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 11:09

    Hello,

    We’re sorry for a long delay.
    We’ve passed this issue to our developers and once there is a result we’ll let you know.

    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 10:36

    Hello,

    As I see the image in the drop down menu is shown on the right side:
    http://storage4.static.itmages.com/i/15/0604/h_1433410477_6673853_29501ec457.png

    Please clarify your issue with more details.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 14,821 through 14,850 (of 31,382 total)
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