Forum Replies Created

Viewing 30 posts - 14,851 through 14,880 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 10:32

    Hello,

    In this case try to use the code this way:

    @media only screen and (min-width: 980px) {
    .menu-column3.with-image .nav-sublist-dropdown {
      width: 900px !important;
    }}
    .menu-column3.with-image .nav-sublist-dropdown ul > li {
        width: 200px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 09:30

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 09:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 09:26

    Hello,

    You can find the code in wp-content/themes/legenda/js/etheme.js (lines 1366-1377).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 09:17

    Hello,

    I’ve checked your site and haven’t seen any warnings. Please look at the screenshot:
    http://storage4.static.itmages.com/i/15/0604/h_1433405720_3876643_f342011ddf.png

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 09:12

    Hello,

    Please add this code in custom.css:

    @media (max-width: 480px) {.tp-button.big {
     font-size: 19px !important;
    }
    .tp-caption.black, .black {
       left: 20px !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 09:00

    Hello,

    We’re glad you have found the solution.
    If there are any questions feel free to ask us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:56

    Hello,

    To change footer background color add this code in custom.css file:

    .main-footer {
        background-color: transparent !important;
    }

    Also add this code in custom.css to change background on product pages:

    .page-content {
     background-color: white !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:50

    Hello,

    Sorry but your last question is unclear.
    You can translate theme as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:40

    Hello,

    There was odd space in the the file public/www/wp-config.php before <?php tag at the top and I’ve deleted it.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:25

    Hello,

    The error “Error 403 – Forbidden” is related to server configuration, you need ask your host about it. Also check .htaccess file of the site as some rules written in there may cause that error.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:20

    Hello,

    You may try to use some plugin for search form and remove our default form in the header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:14

    Hello,

    This requires additional customization which is out of our basic support scope. If you have necessary skills you can edit the file wp-content/themes/royal/framework/woo.php (from line 1224).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:07

    Hello,

    Ok, we’re looking forward to your reply.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 08:06

    Hello,

    You can use child theme (it’s already included in the theme package) and copy the modified piece of code into functions.php file of the child theme and you won’t lose changes after update.

    “Type here” text is located in wp-content/themes/classico/woosearchform.php file (line 11).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 4, 2015 at 07:58

    Hello,

    You can download Classico archive on ThemeForest site with your Envato account http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192 .
    When you extract the archive you can find additional pages for import in the folder “XML Files”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 20:19

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 20:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 20:15

    Hello,

    Do you root permissions on a server?
    If so you can change permissions for tmp folder yourself.
    This is related to server configuration. Perhaps your host made some changes on a server.
    Please ask them to change permissions for tmp folder to 0777 instead of 1777, that is located in the directory /home/206581/data/.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 20:12

    Hello,

    Unfortunately we can’t give you any solution concerning this issue, you have to change domain name or try to visit WordPress forums to find any advice.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 19:53

    Hello,

    Please check the file public/www/wp-config.php if there are any odd space before <?php tag at the top and delete it.
    After that check your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 19:35

    Hello,

    We’re glad you managed to resolve the issue.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 19:11

    Hello,

    I’ve edited the code.
    Please clear browser cache and check the slider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 19:06

    Hello,

    Please check if the issue persists with default WordPress theme too. If so you need contact Woocommerce support team concerning this issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 18:53

    Hello,

    The reason is your original image is too small. Original dimensions should be 1425px × 1900px approximately. Please reupload your image in higher resolution.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 18:51

    Hello,

    I’ve checked your site in Chrome and slider is loading properly:
    http://storage4.static.itmages.com/i/15/0603/h_1433353787_4343493_2e13816e82.png
    Are you using the latest version of Chrome browser?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 18:47

    Hello,

    Please give us FTP access as well (FTP host, FTP login, FTP password).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 3, 2015 at 17:24

    Hello,

    Please ask your host to change permissions for tmp folder to 0777. As you can see on the screenshot now the permissions are 1777:
    http://storage1.static.itmages.com/i/15/0603/h_1433348472_5769929_8d912e6126.png
    “tmp” folder is located in the directory /home/206581/data/.
    So your host needs to change permissions for tmp folder.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 14,851 through 14,880 (of 31,382 total)
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