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Viewing 30 posts - 14,791 through 14,820 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:59

    Hello,

    Could you please clarify your question with more details?
    Are you getting any issues with the theme or any errors on a site?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:58

    Hello,

    I’ve reactivated the theme and now Sale products are shown on the home page.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:53

    Hello,

    Your images should have original sizes 1425px × 1900px approximately.
    And images are scaled to the dimensions set in Woocommerce > Settings > Products > Display. Upload all images in high resolution.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:47

    Hello,

    As I see “Parallax” page is imported in Pages section of wp-admin panel:
    http://storage1.static.itmages.com/i/15/0605/h_1433529955_4652056_aec38b91d6.png

    Have you been able to resolve the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:43

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:42

    Hello,

    1. I’ve set Limit to “28” in the settings of “Products” element in Visual Composer editor. Please clear browser cache and check the page “ramadan offer 10” now.

    2. For example, for this product, “GX 823”, there is no SKU number:
    http://storage1.static.itmages.com/i/15/0605/h_1433528320_9625612_7386f7d43c.png
    Please set them for all products in that category.

    3. Please add this code in custom.css file:

    .products-page-cats {
     display: none !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    4. Unfortunately there is no such feature.

    5. The same problem persists with default WordPress theme too even if you select “Woo Product Category” element in Visual Composer editor. You need contact Woocommerce support team concerning this issue.

    Second website:

    1. Unfortunately there is no such option. You may try to use some Woocommerce plugin to achieve what you want.

    2. Single product page template is created by Woocommerce and you have to contact them concerning your query.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:12

    Hello,

    In this case you need edit the file header-structure-1.php (from line 46 to 55) in the directory wp-content/themes/royal/headers and add your code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 19:06

    Hello,

    Please open your home page in the editor in Pages section of wp-admin panel and check if demo logo is uploaded under “Logo image for this page” section on the right side.
    If it’s not then provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 18:26

    Hello,

    The problem was caused by WPML Sticky Links, WPML Media and WPML Translation Analytics plugins. I’ve disabled them and the page version in French language has correct layout now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 17:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 17:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 17:03

    Hello,

    Thank you for your kind words.
    We’d be glad if you leave a comment on the site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 if you don’t mind.

    We appreciate it very much.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 17:00

    Hello,

    I’ve added this code in custom.css file:

    .page-content {
     background-color: white !important;
     width: 1170px !important;
     margin-left: -14px !important;
    }
    
    .page-heading{
      background: #efefef !important;
    }
    .page-heading .container{
      background-color: #fff;
      padding: 20px 0px;
      margin: -15px auto;
    }

    Please clear browser cache and check your pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 16:39

    Hello,

    Please give us full admin permissions to be able to view all settings in wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 16:22

    Hello,

    Please give us FTP credentials as well.
    Did you make any changes in original theme files?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 16:06

    Hello,

    This bug has been fixed.
    Please download a new archive from this link https://www.8theme.com/download-plugins/ and reupload the theme files.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 15:10

    Hello,

    Please provide us with wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 14:37

    Hello,

    The logo was added in the page editor under “Logo image for this page” section on the right side.
    I’ve removed it and your logo is shown now.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 14:31

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 14:28

    Hello,

    1. Concerning your first question you need contact Woocommerce support team.

    2. The images are displayed differently because you have different sizes for variable images. Please upload them with similar dimensions.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 13:14

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 12:45

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 12:39

    Hello,

    Please give us access to FTP account and admin credentials to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 12:33

    Hello,

    I’ve checked the site and product is removed from the cart after it’s purchased.
    Please try to check in another browser.
    To fix the issue we reuploaded the file wpsc-shopping_cart_page.php in wp-content/themes/blanco directory. We’ve sent it to your email address so you can upload it for your new site version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 11:11

    Hello,

    Change breadcrumbs background color to #EFEFEF.
    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 11:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 10:38

    Hello,

    What pages do you want to import?
    Some of them are created only for demo site to show how the theme works.
    All available pages are included in the theme package in the folder “XML Files”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 09:50

    Hello,

    Please add this code in custom.css file:

    .testimonials-slider {
        display: block !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 5, 2015 at 09:44

    Hello,

    We’ve fixed the issue on the Checkout page.
    Please clear browser cache and check now.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 14,791 through 14,820 (of 31,382 total)
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