WPML & Shop page issues - by jeffunik72

This topic has 7 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: jeffunik72
    jeffunik72
    Participant
    June 5, 2015 at 03:49

    Now that ive almost translated everything I wanted to translate, I am experiencing an issue with WPML and the theme… I must of missed a setting somewhere and I cant pin point it.

    When I go to the a product category shop page in english (primary language) all appears fine.

    but when I switch to french (second language) it does not appear with the correct page template, and this for all that are product category related

    Link to english (all appears normal)
    http://exxelmarketing.com/parfumerie2/product-category/parfum

    French
    http://exxelmarketing.com/parfumerie2/product-category/parfum/?lang=fr

    any help is appreciated
    thanks

    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 5, 2015 at 08:25

    Hello,

    Some 3rd-party plugin may cause the issue.
    Please disable them one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jeffunik72
    jeffunik72
    Participant
    June 5, 2015 at 12:56

    hi,

    I have tried the method suggested and deactivated all but the essential plugins and it does not work

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 5, 2015 at 13:14

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jeffunik72
    jeffunik72
    Participant
    June 5, 2015 at 13:25

    There you go

    Please, contact administrator
    for this information.
    Avatar: jeffunik72
    jeffunik72
    Participant
    June 5, 2015 at 17:49

    I noticed that its fixed WOW thank you a million times… is it possible to know the source of the error in case it does replicate itself? thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    June 5, 2015 at 18:26

    Hello,

    The problem was caused by WPML Sticky Links, WPML Media and WPML Translation Analytics plugins. I’ve disabled them and the page version in French language has correct layout now.

    Thank you.
    Regards,
    Eva Kemp.

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