Forum Replies Created

Viewing 30 posts - 14,221 through 14,250 (of 31,382 total)
1 2 3 … 474 475 476 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 12:07

    Hello,

    You’re welcome.
    We’re looking forward to your reply.

    Regards,
    Eva Kemp.

    #70996 Copied In reply to: Theme Options > Import pages
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 12:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #70994 Copied In reply to: Rename Sale on product to Offers
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 12:05

    Hello,

    That menu is an additional option and can set it in Appearance > Menus > Manage Locations tab > Main menu (right).
    As I see now it’s hidden:
    http://storage4.static.itmages.com/i/15/0623/h_1435057469_1752780_690267a645.png
    Have you resolved the issue?

    Regards,
    Eva Kemp.

    #70993 Copied In reply to: royal theme update issue with navigation
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 12:00

    Hello,

    There is an error in your Mailchimp settings:
    http://storage3.static.itmages.com/i/15/0623/h_1435057158_3842631_29976d346d.png
    You should add one required field.

    Regards,
    Eva Kemp.

    #70990 Copied In reply to: Mailchimp 'sign up' problem
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 11:54

    Hello,

    Please add this code in custom.css file:

    .blog-post .post-single .wp-picture, .blog-post .post-single .essential_grid h2 {
   display: none !important;
}

    Regards,
    Eva Kemp.

    #70987 Copied In reply to: Setup the ess. grid posts as portfolio
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 11:47

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    .product {
    height: 350px !important;
}

    Clear browser cache and check products page.

    Regards,
    Eva Kemp.

    #70986 Copied In reply to: Products not being aligned on product page
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 11:32

    Hello,

    The issue persists only with your child theme. If you activate parent Royal theme the rows have full width and slider is working. So please check your customizations in the child theme. Also this is related to the issues with screets chat and delivery price table. They are working with the parent theme.

    Thank you.
    Regards,
    Eva Kemp.

    #70985 Copied In reply to: Site broken after Royal 1.8 upgrade and plug ins from your support site
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 11:03

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    .fixed-header-area .header-logo {
    display: none !important;
}
.fixed-header-area .fixed-header > .container {
    width: 1250px !important;
    margin-top: 10px !important;
}
.fixed-header-area .collapse {
   width: 100%;
}

    Please check fixed header now.

    Regards,
    Eva Kemp.

    #70977 Copied In reply to: How do you get rid of fixed banner
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 10:39

    Hello,

    1. This is Revolution Slider configuration and you should refer to the slider settings in wp-admin panel. Also read their documentation:
    http://revolution.themepunch.com/documentation/#settings-spinner

    2. Please add this code in custom.css file and check search results then:

    .blog-post {
    height: 400px;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    3. Sorry, but there is no such feature. You can contact Woocommerce support concerning your query.

    4. Add this code in custom.css file:

    .footer-product {
  display: none;
}

    Please give us access to wp-admin panel of your other site.

    Regards,
    Eva Kemp.

    #70973 Copied In reply to: I have problem with search result alignment and image gallery loading icons.
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 10:27

    Hello,

    I’ve added this code in Theme Options > Custom Css > Global Custom CSS:

    .col-md-0.sidebar.sidebar-no_sidebar .sidebar-widget {
    display: none !important;
}

    Please check products pages now.

    Regards,
    Eva Kemp.

    #70971 Copied In reply to: javascript does not work in the categories pages (2.0 upgrade)
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 10:07

    Hello,

    We’re glad you managed to find the reason of the problem.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    #70966 Copied In reply to: wpml conflicts with visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 10:02

    Hello,

    That page loads with help of js file located in wp-content/themes/royal/js/jpreloader.js.
    If you have necessary skills you can modify it to your needs.

    Regards,
    Eva Kemp.

    #70965 Copied In reply to: How to CUSTOM Royal theme loading page?
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 09:53

    Hello,

    You need edit the file wp-content/themes/classico/framework/theme-functions.php in line 854 and copy it to your child theme into /wp-content/themes/classico-child/framework directory.

    Regards,
    Eva Kemp.

    #70960 Copied In reply to: Updating to v1.2 without affecting css changes
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 09:43

    Hello,

    I’ve reuploaded files to the /wp-content/themes/legenda/woocommerce directory for the domain rwlee33.staging.wpengine.com. Check cart page of this site now. Regarding your main site http://www.designbykathryn.com delete the /wp-content/themes/legenda/woocommerce directory and reupload it from the theme package.

    Regards,
    Eva Kemp.

    #70958 Copied In reply to: Double Checkout Buttons and Double Payment Methods
    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 08:54

    Hello,

    You don’t need to create .pot file. Edit .po file from the /wp-content/themes/legenda/languages directory.

    Regards,
    Eva Kemp

    #70951 Copied In reply to: pot file missing
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:40

    Hello,

    Please provide us with wp-admin panel login details.

    Thank you.
    Regards,
    Eva Kemp.

    #70891 Copied In reply to: javascript does not work in the categories pages (2.0 upgrade)
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:36

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #70890 Copied In reply to: Code for Single Column Store
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:36

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #70889 Copied In reply to: How to show "out of stock" and allow backorders
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:35

    Hello,

    Ok, let us know if further assistance is needed.

    Regards,
    Eva Kemp.

    #70888 Copied In reply to: Visual Composer not updating, Wishlist fatal error on line 57
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:34

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    #70887 Copied In reply to: Problem after registration
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:34

    Hello @Rene,

    I’ve disabled transparent header option in Theme Options > Header and created a test product. Please clear browser cache and check your Shop page now.

    Regards,
    Eva Kemp.

    #70886 Copied In reply to: WooKids background image from home slider
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:26

    Hello,

    Sorry, but we’re still getting the error:
    Response: 550 PWD: Permission denied

    Please check with your hosting provider if there are any restrictions on a server. The access is closed for us.

    Thank you.
    Regards,
    Eva Kemp.

    #70881 Copied In reply to: Problems with translation
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:24

    Hello,

    I’ve checked your site and haven’t seen any issues with the site when both plugins (WPML and VC) are activated. Please clarify how we can replicate the issue. Also update all required plugin. You can download the latest versions from this link:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    #70880 Copied In reply to: wpml conflicts with visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:19

    Hello,

    FTP credentials are incorrect. Please check them. Also provide us with wp-admin panel login details.

    Thank you.
    Regards,
    Eva Kemp.

    #70879 Copied In reply to: javascript does not work in the categories pages (2.0 upgrade)
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:17

    Hello,

    Sorry but your queries are unclear. Please show on screenshots what you want to modify.

    Regards,
    Eva Kemp.

    #70878 Copied In reply to: How to custom the product page gallery?
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:15

    Hello,

    Your original images are too small. You should upload them in higher resolution (approximately 1425px × 1900px).
    Please try it.

    Regards,
    Eva Kemp.

    #70877 Copied In reply to: Imported products not displaying properly
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:10

    Hello,

    As I see you named some images in your language like חברותא.png. Please rename it with latin symbols and reupload images. After that clear browser cache and check products gallery.

    Thank you.
    Regards,
    Eva Kemp.

    #70875 Copied In reply to: product gallery is all messed up
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:03

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    #70873 Copied In reply to: site map link – footer is a mess , help ,help
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 21:00

    Hello,

    Please show us a page where you see that text.
    Also try to disable Ajax “Add To Cart” in Theme Options > Single Product Page and after that check if the issue still persists.

    Regards,
    Eva Kemp.

    #70872 Copied In reply to: Same problem with header menu
    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 20:56

    Hello,

    I’ve disabled “Crop” option for products images in Woocommerce > Settings > Products > Display > Product Images. Please check your site now.
    To have all images of the same size add this code in custom.css file:

    .product-content-image img {
    height: 200px !important;
}

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #70871 Copied In reply to: Shop/Category View Images
  • 1 2 3 … 474 475 476 … 1,045 1,046 1,047
    Viewing 14,250 results - 14,221 through 14,250 (of 31,382 total)
Viewing 30 posts - 14,221 through 14,250 (of 31,382 total)
1 2 3 … 474 475 476 … 1,045 1,046 1,047

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