Double Checkout Buttons and Double Payment Methods

9 replies5 participantsUpdated by Stan Russell

  • Avatar: rwlee33
    rwlee33
    Participant

    Hi,

    Can you help me figure out why the “Proceed to Checkout” buttons and payment methods are doubled up?

    Double Checkout Buttons

    First set of payment methods

    Second set of payment methods

    #68395 Copied

    9 Answers

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.

    Best regards,
    Jack Richardson.

    #68438 Copied
    Avatar: rwlee33
    rwlee33
    Participant

    Hi, any progress on this? Did you get the log in details?

    #70898 Copied
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    unfortunately we did not get FTP credentials for your site. Please add them in ‘private content’ section of your reply.

    Regards,
    Stan Russell.

    #70936 Copied
    Avatar: rwlee33
    rwlee33
    Participant

    Sorry, I’ve done it twice…but didn’t write anything in this text box. Hopefully it works this time. Thanks!

    Please, contact administrator
    for this information.
    #70945 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I’ve reuploaded files to the /wp-content/themes/legenda/woocommerce directory for the domain rwlee33.staging.wpengine.com. Check cart page of this site now. Regarding your main site http://www.designbykathryn.com delete the /wp-content/themes/legenda/woocommerce directory and reupload it from the theme package.

    Regards,
    Eva Kemp.

    #70958 Copied
    Avatar: autenber
    autenber
    Participant

    Hello there,

    I was wondering if you could please help me with this. I have double “Proceed to Checkout” buttons on the checkout page on my site and only one button seems to work. Its really strange because when Im logged in they both work, but when I act as a customer only the one works. This is annoying because it could drive my customers away!

    Can you please help?
    Thanks again.
    Kind regards,
    Ryan

    Please, contact administrator
    for this information.
    #81976 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello @autenber,

    Please don’t create multiple queries.
    You’ve been replied in your own topic.
    Please check.

    Regards,
    Eva Kemp.

    #82011 Copied
    Avatar: rwlee33
    rwlee33
    Participant

    Unsubscribing

    #82042 Copied
    Avatar: stan
    Stan Russell
    Participant

    Hello rwlee33,

    is your problem solved?

    Regards,
    Stan Russell.

    #82077 Copied

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