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Double Checkout Buttons and Double Payment Methods

This topic has 10 replies, 5 voices, and was last updated 8 years, 8 months ago ago by Stan Russell

rwlee33

Participant

June 6, 2015 at 12:15

Hi,

Can you help me figure out why the “Proceed to Checkout” buttons and payment methods are doubled up?

#68395 Copied

9 Answers

Jack Richardson

Support staff

June 8, 2015 at 07:19

Hello,

Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.

Best regards,
Jack Richardson.

#68438 Copied

rwlee33

Participant

June 22, 2015 at 22:10

Hi, any progress on this? Did you get the log in details?

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Stan Russell

Participant

June 23, 2015 at 08:02

Hello,

unfortunately we did not get FTP credentials for your site. Please add them in ‘private content’ section of your reply.

Regards,
Stan Russell.

#70936 Copied

rwlee33

Participant

June 23, 2015 at 08:27

Sorry, I’ve done it twice…but didn’t write anything in this text box. Hopefully it works this time. Thanks!

Please, contact administrator
for this information.

#70945 Copied

Eva Kemp

Support staff

June 23, 2015 at 09:43

Hello,

I’ve reuploaded files to the /wp-content/themes/legenda/woocommerce directory for the domain rwlee33.staging.wpengine.com. Check cart page of this site now. Regarding your main site http://www.designbykathryn.com delete the /wp-content/themes/legenda/woocommerce directory and reupload it from the theme package.

Regards,
Eva Kemp.

#70958 Copied

autenber

Participant

August 24, 2015 at 15:53

Hello there,

I was wondering if you could please help me with this. I have double “Proceed to Checkout” buttons on the checkout page on my site and only one button seems to work. Its really strange because when Im logged in they both work, but when I act as a customer only the one works. This is annoying because it could drive my customers away!

Can you please help?
Thanks again.
Kind regards,
Ryan

Please, contact administrator
for this information.

#81976 Copied

Eva Kemp

Support staff

August 24, 2015 at 17:08

Hello @autenber,

Please don’t create multiple queries.
You’ve been replied in your own topic.
Please check.

Regards,
Eva Kemp.

#82011 Copied

rwlee33

Participant

August 24, 2015 at 21:20

Unsubscribing

#82042 Copied

Stan Russell

Participant

August 25, 2015 at 07:38

Hello rwlee33,

is your problem solved?

Regards,
Stan Russell.

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