Forum Replies Created

Viewing 30 posts - 14,251 through 14,280 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 20:53

    Hello,

    If we remove share post medias from Ess. grid posts this section will be removed from all posts even under “Materialer” category. Unfortunately there is no option to hide only for one category.

    Sorry, but “Recent Works” section can’t be added to Ess. grid posts. In this case you have to edit files of Ess. grid plugin.

    Could you please clarify your last question with more details?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 20:48

    Hello,

    The code is the same. I’ve just changed @media only screen and (max-width: 989px). The code is in your child style.css.
    Is footer shown fine now?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 20:40

    Hello,

    This is Woocommerce element and if you want to show only 12 products with WooProducts element you need select what products to display in the element settings, but if you use this Products element http://storage4.static.itmages.com/i/15/0622/h_1434969736_9464237_ad090da642.png you can set Limit how many products to show.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 20:31

    Hello,

    We can log in neither to wp-admin panel nor to your FTP account.
    Please check the credentials.
    Also please clarify how we can replicate the issue with “cart totals”. Give us a direct link.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 20:26

    Hello,

    Do you mean images aren’t shown in product categories?
    Please give us access to wp-admin panel and FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 20:25

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 19:44

    Hello,

    We can’t log in to wp-admin panel.
    Please check the credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 19:06

    Hello,

    I just disabled debug mode in wp-config.php file, nothing was changed in Theme Options.
    Try to readd widgets to Footer areas in Appearance > Widgets or restore database back up if you have it or ask your host to do this.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 18:38

    Hello,

    Connect to your site via FTP and go to /wp-content/themes/legenda/languages directory. There you’ll find default.po file. How to translate it to your language is written here: http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ . Don’t forget to add $locale='de_DE'; tp wp-config.php file, where “de_DE” is used as your language prefix.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 18:29

    Hello @jucamillo,

    To have slider behind menu you need select the 3rd or 2nd header type in Theme Options > Header and set slider in home page editor as shown on the screenshot:
    http://storage3.static.itmages.com/i/15/0622/h_1434993882_9699713_b1f14340c9.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 18:25

    Hello @kagansurfer,

    I’ve set “home” slider in “Show revolution slider instead of breadcrumbs and page title” section on the right side of your home page editor: http://storage3.static.itmages.com/i/15/0622/h_1434993882_9699713_b1f14340c9.png
    Now header is transparent.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 18:21

    Hello @autenber,

    To fix the error reupload the file shortcodes.php from the theme archive via FTP or provide us with wp-admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 18:17

    Hello,

    Please add this code in custom.css file:

    .sidebar-widget .product_list_widget li:last-child, .sidebar-slider .product_list_widget li:last-child {
       list-style: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 18:15

    Hello,

    Please update required plugins to the latest versions. You can download them at this link: https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 16:37

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 16:36

    Hello,

    1. You should add Static Block widget into “Footer 1” or “Footer 2” area in Appearance > Widgets to make footer shown on products page.

    2. Please add this code in custom.css file:

    h3.underlined {
     display: none !important;
    }

    3. Go to WPML > String Translation > click “Traducir los textos de las pantallas de administración »” at the bottom of the page, search for the needed text: http://storage3.static.itmages.com/i/15/0622/h_1434986630_9028297_fbaa02eb6a.png and don’t forget to save the changes (the button is at the bottom of the page).
    After that the text will appear in String Translation section.

    4. The same issue persists with default WordPress theme too. You should ask Woocommerce support concerning this problem.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 16:04

    Hello,

    Our specialists are working on Typography section update and the issues will be fixed in the nearest update.
    Please take our apologies.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 16:00

    Hello @Rene,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 15:56

    Hello,

    Our theme is tested with mobile devices and our demo site doesn’t have issues with responsive design.
    If you clarify step by step what exactly you want to change it’ll be easier for us to understand how to help you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 15:04

    Hello,

    You’ve been replied in other topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 15:03

    Hello,

    The same issue persists with default WordPress theme too.
    You need contact Woocommerce support concerning this problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 14:43

    Hello,

    Why did you enable debug mode in wp-config.php file?
    I’ve disabled it and filter in Products section is working fine. Please clear browser cache and check.
    Also those were not errors, but just notices.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 14:36

    Hello,

    I’ve added added this code in style.css of your child theme:

    #main {
     background-color: white !important;
    }

    Please clear browser cache and check My Account page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 14:00

    Hello,

    Sorry for a delay.
    Unfortunately we don’t exchange themes. If you want to use other theme you have to contact Envato support to give the theme back, and after that buy a new theme that you need.
    All questions concerning exchange, refund are taken by Envato support https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=37840

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 13:54

    Hello,

    Yes, that notification is hidden in the new theme version and Woocommerce files are updated.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 13:44

    Hello,

    To activate CSS Class in Appearance > Menus go to Screen Options at the top of the page and tick “Css class”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 13:42

    Hello,

    Could you please clarify your issue with more details?
    How can we replicate the issue? Also provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 13:39

    Hello,

    Such configuration is made by Woocommerce plugin and not by our theme options.
    So you need ask Woocommerce concerning your query.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 13:38

    Hello,

    I’ve edited the code a bit.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 22, 2015 at 13:30

    Hello,

    Unfortunately there is no random order in Products element settings.
    Sorry.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 14,251 through 14,280 (of 31,382 total)
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