Hello,

Please provide us with FTP credentials.

Regards,
Eva Kemp.

Hello,

Did you make any changes in original theme files?
Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

Did you make any changes in the theme files? Your site layout isn’t related to our default Royal theme layout.
Are you using any plugins for such customization?
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello @jorgelalote,

Please clarify your problem.
Provide us with wp-admin panel and FTP credentials.

Regards,
Eva Kemp.

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

You need edit the file wp-content/themes/classico/framework/shortcodes/contact_form.php (line 30).

Regards,
Eva Kemp.

Hello,

You need edit the file wp-content/themes/legenda/framework/shortcodes.php (find the section “! Share This Product” in line 1238).

Regards,
Eva Kemp.

Hello,

I’ve commented the code in shortcodes.php file:

$captcha_instance = new ReallySimpleCaptcha();
$captcha_instance->bg = array( 244, 80, 80 );
$word = $captcha_instance->generate_random_word();
$prefix = mt_rand();
$img_name = $captcha_instance->generate_image( $prefix, $word );
$captcha_img = ETHEME_CODE_URL.'/inc/really-simple-captcha/tmp/'.$img_name;

in line 227
and the code

<div class="captcha-block">
              <img src="<?php echo $captcha_img; ?>">
              <input type="text" name="captcha-word" class="captcha-input">
              <input type="hidden" name="captcha-prefix" value="<?php echo $prefix; ?>">
            </div>

in line 268.
Also in the file theme-functions.php:
$captcha_instance->remove( $_GET['captcha-prefix'] );
in line 1559

if(!$captcha_instance->check( $_GET['captcha-prefix'], $_GET['captcha-word'] )) {
                $return['status'] = 'error';
                $return['msg'] = __('The security code you entered did not match. Please try again.', ETHEME_DOMAIN);
                echo json_encode($return);
                die();
            }

in line 1503

and the code
$captcha_instance = new ReallySimpleCaptcha();
in line 1492

To prevent losing changes you should copy theme-functions.php and shortcodes.php to a child theme.
I’ve added this code in CSS block of VC editor for the map:
http://storage2.static.itmages.com/i/15/0630/h_1435699838_4480450_839b5bb244.png
Please clear browser cache and check Contact page.

Regards,
Eva Kemp.

Hello,

I’ve edited the file theme-functions.php and shortcodes.php.
Please check contact form now and clear browser cache now.
Also as I see the map is shown properly:
http://storage4.static.itmages.com/i/15/0630/h_1435698091_2816410_4331ba45da.png

Regards,
Eva Kemp.

Hello,

You have to contact Woocommerce support concerning your query.

Regards,
Eva Kemp.

Hello,

You can change the slug as described in this article:
http://bryceadams.com/change-add-cart-text-woocommerce/

Regards,
Eva Kemp.

Hello,

I’ve reuploaded etheme.js file. Please check your site now.

Regards,
Eva Kemp.

Hello,

If you resize your browser window you should reload a page.
I’ve checked your site on mobile device and haven’t seen any issues:
http://storage3.static.itmages.com/i/15/0630/h_1435695605_7352568_2e6f6ed2ff.png
Please try to clear browser cache and check again.

Regards,
Eva Kemp.

Hello,

I’ve disabled Ajax “Add to Cart” in Theme Options > Single Product Page. Please clear browser cache and check Shop page.
How to create Register page you can read here: https://www.8theme.com/demo/docs/royal/#!/4_registration_page .

Regards,
Eva Kemp.