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Fatal Error (memory Limit) - by pierechod1981

This topic has 6 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

pierechod1981

Participant

July 1, 2015 at 01:24

I am STILL having issues trying to install the Royal theme.

I have tried:

All FTP WP alts I can think of generated by php.info (plugin) and the standard Woocommerce System Status details:
I have upp’ed the default-constraints.php mem limit to 256M
tried and removed adding lines of code to the .htaccess
tried and removed adding my own php.ini

I am running a version 5.6 PHP
I have asked the host to increase the limit, however I am at maximum allowed by my account (120M) and would need to be running my own server to have this increased any further.

I have been told by your guys that 96M should be sufficient to run the theme, however despite uninstalling and reinstalling both WP and the royal theme several times, I am still unable to solve this Fatal Memory error.

It is a constant error I get just after installing the plugins, and before activating any of them.

Can anyone offer any further solutions?

#72493 Copied Theme version: Tried 1.8 and now 2.0 WooCommerce version: Latest

5 Answers

Eva Kemp

Support staff

July 1, 2015 at 08:32

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#72523 Copied

pierechod1981

Participant

July 2, 2015 at 22:23

As requested

Thank you

Please, contact administrator
for this information.

#72903 Copied

Jack Richardson

Support staff

July 3, 2015 at 09:17

Hello,

Memory_limit value for your site is set to 120M: http://storage1.static.itmages.com/i/15/0703/h_1435911331_5543194_1131653580.png
Please try to increase it to 256M. After that try to activate the plugins.

Best regards,
Jack Richardson.

#72972 Copied

pierechod1981

Participant

July 5, 2015 at 22:41

Hi jack

As mentioned in the first email, this is a limit set by the hosting company, I mentioned this in my first email and was told that this would not be a problem as I should be fine with 96M. If this is not the case – Can I request a refund on the product, as I will not be able to use it.

cheers

James

#73195 Copied

Eva Kemp

Support staff

October 7, 2015 at 09:48

Hello,

We’re sorry for a delay.
Do you still have issues with the theme?

Regards,
Eva Kemp.

#92065 Copied
Tagged: fatal error, memory limit, seo friendly, templates, woocommerce, wordpress
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