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Viewing 30 posts - 13,861 through 13,890 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:25

    Hello,

    That text is present in the file wp-content/themes/legenda/languages/default.po in the latest Legenda 2.8 version.
    Did you update the theme?
    If not, before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:22

    Hello,

    The problem is caused by the code you added into “Raw JS” element in VC editor in your Parallax page. Try to remove it and fixed header will work.

    Please clarify your question concerning breadcrumbs.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:01

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 19:56

    Hello,

    The problem is your sidebar is too long. You have to decrease it for single product pages.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 19:47

    Hello,

    1. Try to use “Return to previous page” link when you are on a single product page: http://storage1.static.itmages.com/i/15/0701/h_1435775947_9976625_e9d16ad1e0.png

    2. Sorry, but I don’t see any issues, all pages are opened in one browser tab. Try to check it in another browser.

    3. Please read this article how to mark featured and new products:
    http://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
    Also you can edit 8theme Products element in VC editor on your Shop page and write products IDs in the “IDs” field.

    4. You can edit the tabs in the page editor:
    http://storage3.static.itmages.com/i/15/0701/h_1435776410_7947551_512b93168a.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 17:54

    Hello,

    There is some problem with your WPML plugin: no “woopress” theme is displayed in WPML > Theme and plugins localization > Strings in the theme as it described in the documentation https://wpml.org/documentation/getting-started-guide/theme-localization/ .
    We recommend you to contact WPML support or try to reinstall WPML plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 17:46

    Hello,

    The problem is related to your server configuration.
    You should contact your hosting provider regarding this.
    Also read this article:
    http://stackoverflow.com/questions/14251851/what-is-406-not-acceptable-response-in-http

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 17:40

    Hello,

    You just need copy the files to child theme folder in the same hierarchy as they are added in the parent theme. Create the same subfolders as in the parent theme where the files are located and then copy the files.
    Please remove “Raw HTML” element that you added to Contact page and keep only Google Map element.
    As I see you’ve commented the code and map is shown this way now:
    http://storage2.static.itmages.com/i/15/0701/h_1435768715_4714838_bcfb130169.png

    So please specify what the exact issue is and show us screenshots.
    How can we replicate the problem?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 17:31

    Hello,

    Sorry, but it can’t be done for 404 page because it’s not loading the page from wp-admin panel and slider can’t be added in there.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 17:22

    Hello,

    Now we can’t log in to FTP account. Please check the credentials.
    So I’ve edited the file via wp-admin panel in the parent theme headers/header-structure-3.php. The code that was added:

    <div class="additional_text">
    <div class="contact_us">Contact us today!</div>
    <div class="phone_number"><span>Phone:</span> (786) 615-6123</div>
    <div class="email_address"><span>Email:</span> info@obgynpavilion.com</div>
    </div>

    Also I’ve added this code in child style.css:

    .additional_text {
        float: left;
        margin-right: 30px !important;
        text-align: right !important;
    }
    
    .contact_us, .phone_number span, .email_address span {
        font-weight: bold;
        text-transform: uppercase;
    }
    
    .email_address {
      text-transform: uppercase;
    }

    Please check header now.

    Copy the file headers/header-structure-3.php to child theme folder.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 16:57

    Hello,

    I’ve edited the file et-registration.php in the line 13 and added this code:

    <?php if ($page_heading != 'disable' && ($page_slider == 'no_slider' || $page_slider == '')): ?>
    	
    	<div class="page-heading bc-type-<?php echo esc_attr( etheme_get_option('breadcrumb_type') ); ?>">
    		<div class="container">
    			<div class="row">
    				<div class="col-md-12 a-center">
    					<h1 class="title"><span><?php the_title(); ?></span></h1>
    					<?php etheme_breadcrumbs(); ?>
    				</div>
    			</div>
    		</div>
    	</div>
    
    <?php endif ?>
    
    <?php if($page_slider != 'no_slider' && $page_slider != ''): ?>
    	<div class="page-heading-slider">
    		<?php echo do_shortcode('[rev_slider_vc alias="'.$page_slider.'"]'); ?>
    	</div>
    <?php endif; ?>

    The file has been moved to child theme folder.

    Please check registration page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 16:20

    Hello @youngday,

    The footer block is created in Static Block section of wp-admin panel.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 15:57

    Hello,

    I’ve activated the plugin Ultimate Addons for Visual Composer and Visual Composer and now shortcodes aren’t shown.
    Please check this site http://www.webpagetest.org/result/150701_6K_TVM/1/details/ , you’ll see slow loading is caused by your images. You need optimize them.
    Follow the suggestions from these articles:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 15:48

    Hello,

    The cart icon is added in style.css file of your child theme:

    .icon-shopping-cart:before {
      content: "\f07a";
    }

    So you won’t lose it.

    Concerning the Register page please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 15:35

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 15:34

    Hello,

    You can create a row and use Mega Search Form element in Visual Composer editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 15:21

    Hello,

    In this case you have to contact Woocommerce support and they should suggest you some plugin. We don’t have such feature in the theme.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 14:21

    Hello,

    We’ve taken your suggestion into our account.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 14:20

    Hello,

    Sorry, but your request is unclear. Please clarify with more details what you want to do and show us screenshots.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 14:19

    Hello,

    Go to Theme Options > Header and select header type you need.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 14:15

    Hello,

    Could you please show on a screenshot what you’d like to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 13:45

    Hello,

    Please add this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:

    .type-label-2 .sale, .type-label-1 .new {
      font-size: 18px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 12:44

    Hello,

    Go to Theme Options > General > Show loader icon until site loading > Off.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 12:11

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 11:17

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload from a new theme package that you downloaded.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 11:14

    Hello,

    Are you talking about these icons http://storage4.static.itmages.com/i/15/0701/h_1435745603_1739792_445607a99e.png ?
    Do you want to change their size and color?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 11:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 11:05

    Hello,

    1. Go to Theme Options > Single Product Page > Location of upsell products > After Content.

    2. To give you correct code for decreasing the size we need to see your site. Could you please give us access to it?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 11:01

    Hello,

    Please take our apologies but it’s out of our support scope to modify the files that has been already customized by a client.
    You should check your own customizations or revert back to default Royal theme design (update the theme and plugins as mentioned in the previous post).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 10:10

    Hello,

    Do you want to change menu items color or background color for mobile menu section?

    Regards,
    Eva Kemp.

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Viewing 30 posts - 13,861 through 13,890 (of 31,382 total)
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