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Interactive Banner URL undefined - by nightideas

This topic has 10 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

nightideas

Participant

June 26, 2015 at 16:50

I am currently using theme version 2.0, Ultimate Add Ons for VC 3.12.0 and Visual Composer 4.5.3. I am using Interactive Banners on a number of pages and when I try to add a link to the complete box, it says URL:undefined. How can I fix this?

#71899 Copied Theme version: 2.0

9 Answers

Eva Kemp

Support staff

June 26, 2015 at 18:50

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#71920 Copied

nightideas

Participant

June 28, 2015 at 17:23

Please find the credentials below

Please, contact administrator
for this information.

#72038 Copied

Eva Kemp

Support staff

June 29, 2015 at 09:11

Hello,

I’ve set a link for the first banner:
http://storage3.static.itmages.com/i/15/0629/h_1435565443_3158278_6fa63fe3b0.png
Please check it.

Regards,
Eva Kemp.

#72095 Copied

nightideas

Participant

June 30, 2015 at 18:37

Yes, it seems to be working now. I will be purchasing your theme for another site I am doing right away and will need to resolve this issue for that site too. Can you tell me what you did to fix the issue?

#72436 Copied

Eva Kemp

Support staff

June 30, 2015 at 20:08

Hello,

I did nothing to fix the issue. I just added a link and that’s all.

Regards,
Eva Kemp.

#72445 Copied

nightideas

Participant

October 5, 2015 at 23:56

I wanted to create a new support ticket but can’t seem to figure out how, so I have to post here, sorry.

You’ll see on this page: http://levys.demosite1.ca/product-category/straps/ I’ve hard-coded “Levy’s Leathers” to appear above the page title. I did this by editing the woocommerce/global/breadcrumb.php file.

I need to do this for all of my non-woocommerce pages as well but can’t seem to figure out which file contains the page header configuration. Could you let me know which one it is?

#91558 Copied

Eva Kemp

Support staff

October 6, 2015 at 08:40

Hello,

You need edit the file wp-content/themes/royal/framework/theme-functions.php (find the section “! Page heading” in line 768).

Regards,
Eva Kemp.

#91611 Copied

nightideas

Participant

October 6, 2015 at 19:34

Perfect, thank you!

#91918 Copied

Eva Kemp

Support staff

October 7, 2015 at 08:54

Hello,

You’re welcome.

Regards,
Eva Kemp.

#92022 Copied
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