Hello,
Please provide us with a direct link to a product page and give us access to wp-admin panel.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a direct link to a product page and give us access to wp-admin panel.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but your first post is a bit unclear. If you could provide us with wp-admin panel credentials and describe how we can replicate the issue it would be better to understand. Also please show screenshot of the problem is possible.
Thank you.
Regards,
Eva Kemp.
Hello,
Please view the screenshot:
http://storage4.static.itmages.com/i/15/0703/h_1435918844_2588456_5e65df476c.png
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve added this code to increase font size on the slider in Theme Options > Custom CSS > Custom CSS for mobile:
p.active span, em.active, li.active, strong.active, span.active {
font-size: 15px !important;
}
Also I’ve changed slider settings to “Auto Responsive” in “Slider Layout” field.
Also you can refer to Revolution Slider article concerning this issue:
http://www.themepunch.com/faq/increase-size-of-text-on-mobile/
Regards,
Eva Kemp.
Hello,
If I would like to keep site only in Slovak language, how can I translate mentioned text?
You need translate theme as described in our documentation:
https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate
If I would like to have Slovak as default and English as second language, do I have to install WPML or is there any easier way how to achieve it?
In this case you have to use WPML plugin http://wpml.org/ .
Regards,
Eva Kemp.
Hello,
1. What autosearch function are you talking about? Please show us a screenshot.
2./3. I’ve set full width for background image in the row settings. Please clear browser cache and check it now.
Regards,
Eva Kemp.
Hello,
Please look at the screenshots how to translate that text:
1) http://storage3.static.itmages.com/i/15/0703/h_1435912159_3568190_6b59fb8afb.png
2) http://storage1.static.itmages.com/i/15/0703/h_1435912209_2014273_0f2faf0439.png
Don’t forget to click “Apply” button at the bottom of the page.
After that the strings will appear in String Translation section and will be available for translation.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Hello,
Please take our apologies but we can’t guarantee full compatibility of 3rd-party plugins with the theme.
Did you check if it works properly with default WordPress theme and VC plugin activated?
Regards,
Eva Kemp.
Hello,
Did you change original theme files? Did you edit them or you just made changes in Theme Options?
Regards,
Eva Kemp.
Hello @kidzyc,
https://www.8theme.com/demo/woopress/boxed/ – it’s used for Woopress theme and not Classico.
To edit Parallax background image you need edit a row in VC editor:
http://storage3.static.itmages.com/i/15/0703/h_1435910071_2450950_0235ab28e2.png
The font for text on banners is used Cookie,cursive.
Regards,
Eva Kemp.
Hello,
As I see not all text is translated:
http://storage2.static.itmages.com/i/15/0703/h_1435908753_8939019_d05dfa3425.png
Please check other words.
Regards,
Eva Kemp.
Hello,
Go to Appearance > Widgets and add Text widget with your content to “Payments area”.
Regards,
Eva Kemp.
Hello,
Did you change login credentials to wp-admin panel? We can’t log in.
Also check if you disabled sidebar for the page, go to Pages > edit a page > select “Without Sidebar” in “Sidebar Position” section on the right side.
Regards,
Eva Kemp.
Hello,
I’ve tried to register myself with the username “eva” and registration was successfull. Please check if a username that you’re using is present in wp-admin > Users section.
Regards,
Eva Kemp.
Hello,
1. Please read this article:
https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/
2. Add widgets to Main Sidebar area in Appearance > Widgets.
3. Unfortunately there is no such option for links. Sorry.
Regards,
Eva Kemp.
Hello,
Please take our apologies for the delay.
We’re investigating this issue. As soon as there is a result we’ll let you know.
Regards,
Eva Kemp.
Hello,
Sorry, but I don’t see such issues. Please check the screenshot:
http://storage2.static.itmages.com/i/15/0702/h_1435864420_4780148_4146371659.png
Clear browser cache and check again or check the site in another browser.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Did you follow the instructions from the provided articles?
Also this article may be useful:
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
Regards,
Eva Kemp.
Hello,
I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:
.wp-picture .zoom > i {
background-color: black;
opacity: 0.5;
}
Please check images now.
Regards,
Eva Kemp.
Hello,
Please clarify what you mean saying
some of the products “add to cart, will not change”
. How can we replicate the issue?
Regards,
Eva Kemp.
Hello,
I’ve added this code in custom.css file:
.page-content > .row-fluid, .page-content > .row { display: block !important;
}
Please clear browser cache and check your site.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
@media (max-width: 979px) {.main-image-slider {
width: auto;
}}
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You can try to use Custom Link menu item and add a specific link to the products you need to display on this page.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @rafirosenberg,
The issue should be fixed now.
Please check.
Regards,
Eva Kemp.
Hello,
1. Go to Theme Options > Shop > Product Page Banner and upload your own banner or delete the link there.
2. Add this code in custom.css:
.product-grid .product-name-price {
height: 60px !important;
}
Regards,
Eva Kemp.
Hello,
Try to use this code in custom.css file:
.products_grid .product-grid, .product-slide .product-grid {
background: white none repeat scroll 0% 0% !important;
}
Regards,
Eva Kemp.