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Checkout payment options dropdown not working

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Robert Hall

iyfm

Participant

July 3, 2015 at 10:06

Hi,

We are running : https://www.masseuseaanhuis.nl/ and we sell some products.

When a client is on the checkout page (the first time) https://www.masseuseaanhuis.nl/winkelwagen/

The dropdown with the bank payment options is not working. Only when we refresh the page the dropdown appears. What could this be?

People are a bit confused.

Thanks

Please, contact administrator
for this information.

#72991 Copied Theme version: 2.8 WooCommerce version: 2.3.11

5 Answers

Eva Kemp

Support staff

July 3, 2015 at 11:35

Hello,

Please provide us with a direct link to a product page and give us access to wp-admin panel.

Thank you.
Regards,
Eva Kemp.

#73001 Copied

iyfm

Participant

July 3, 2015 at 11:49

Hi,

logins in private.

Please, contact administrator
for this information.

#73006 Copied

Eva Kemp

Support staff

July 3, 2015 at 11:58

Hello,

I’ve just checked drop down menu with payments options on the Checkout page and it’s working fine. I didn’t have to reload a page, drop down menu was opened from the first time.
Please try to check it with another browser.
Also check if your browsers are up to date.

Regards,
Eva Kemp.

#73009 Copied

iyfm

Participant

July 3, 2015 at 12:17

Hi,

Ok I will chck again, thanks for the service!

#73019 Copied

Robert Hall

Support staff

July 3, 2015 at 12:25

Hello,

You’re welcome!

Regards,
Robert Hall.

#73027 Copied
Tagged: checkout, dropdown, options, payment, woocommerce, wordpress
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