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Topic: Checkout payment options dropdown not working

Tagged: Payment options checkout

iyfm

Participant

July 3, 2015 10:06 am

Hi,

We are running : https://www.masseuseaanhuis.nl/ and we sell some products.

When a client is on the checkout page (the first time) https://www.masseuseaanhuis.nl/winkelwagen/

The dropdown with the bank payment options is not working. Only when we refresh the page the dropdown appears. What could this be?

People are a bit confused.

Thanks
Site URL: hidden
Theme version: 2.8
WooCommerce version: 2.3.11

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Eva Kemp

Support staff

July 3, 2015 11:35 am

Hello,

Please provide us with a direct link to a product page and give us access to wp-admin panel.

Thank you.
Regards,
Eva Kemp.

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iyfm

Participant

July 3, 2015 11:49 am

Hi,

logins in private.

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Eva Kemp

Support staff

July 3, 2015 11:58 am

Hello,

I’ve just checked drop down menu with payments options on the Checkout page and it’s working fine. I didn’t have to reload a page, drop down menu was opened from the first time.
Please try to check it with another browser.
Also check if your browsers are up to date.

Regards,
Eva Kemp.

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iyfm

Participant

July 3, 2015 12:17 pm

Hi,

Ok I will chck again, thanks for the service!

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Robert Hall

Support staff

July 3, 2015 12:25 pm

Hello,

You’re welcome!

Regards,
Robert Hall.

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