Forum Replies Created

Viewing 30 posts - 13,831 through 13,860 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 15:23

    Hello,

    Please add this code in custom.css file:

    .st-content {
       background-image: url("http://mytshirtrocks.co.uk/wp-content/uploads/2015/07/background_3.jpg") !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 15:18

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 13:46

    Hello,

    I recommend you to create such pages via Posts section in wp-admin panel and not Pages.
    In Posts you can create an excerpt of your post and it’ll be displayed on “historie” page.
    How to create an excerpt I’ve shown on the screenshot: http://storage1.static.itmages.com/i/15/0702/h_1435840983_7628965_43fddebec8.png
    To add “Read more” button to your content use this code in the excerpt block:
    <a href="http://url_to_your_post" class="button right read-more">Read More</a>

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 13:27

    Hello,

    1./2. As I see background image is loading quite fast. Please clarify this issue with more details.

    3. I’ve added this code in CSS block of VC editor:

    .page-content {
        margin-top: 1px;
    }

    Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 13:22

    Hello,

    I’ve regenerated thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ . Also please add this code in custom.css file:

    .product-grid .product-image img {
        height: 122px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 12:59

    Hello,

    Try to decrease php version to 5.3 or 5.4. After that check Contact page and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 12:42

    Hello,

    I added a Row element inside of the first row and divided it into 3 columns, then I added “Mega Search Form” element in the second column to have it centered and added this code in CSS block of VC editor:
    http://storage3.static.itmages.com/i/15/0702/h_1435837234_6310497_6771ae6058.png

    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 12:23

    Hello,

    Go to Theme Options > Single Product Page > Enable slider for gallery images > On.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 12:18

    Hello,

    There is some problem with header type. I’ve changed it to the 6th type in Theme Options > Header. Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 11:35

    Hello,

    This is not just CSS, that block is created with the help of VC editor. So please provide us with wp-admin panel credentials to check your page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 11:29

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 11:01

    Hello,

    We’re glad to hear it.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 10:14

    Hello,

    So is your issue with menu resolved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 10:11

    Hello,

    I’ve added this code in CSS block of VC editor:

    @media (min-width: 1900px) {.vc_custom_1435749935966 {
        left: 385px !important;
    }}

    Clear browser cache and check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 10:02

    Hello @rafirosenberg,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 10:01

    Hello @bfontan,

    I’ve reuploaded etheme.js file. Please clear browser cache and check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 09:45

    Hello,

    I’ve checked your site on mobile device and it’s working fine:
    http://storage2.static.itmages.com/i/15/0702/h_1435826602_5694851_15b15170d3.png

    Please check it on mobile devices and not resizing a browser window.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 09:04

    Hello,

    Please update the theme to the latest version.

    Don’t forget to create back up of your files and database before starting update process!

    Also we can’t log in via FTP. Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 08:50

    Hello,

    What do you mean saying “same functionality in my website”?
    What functionality size variations should have?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 08:47

    Hello,

    I use this link to access wp-admin panel: and the credentials you provided but I’m getting this error:
    ERRORE: Nome utente non valido. Hai perso la password?

    Please check the credentials or reset the password.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 08:43

    Hello,

    Those words are brands, you can edit them in Products > Brands.
    Also use Brands element in Visual Composer editor to add brands to your page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 08:36

    Hello,

    Our images on demo site have approximate dimensions of 850px × 450px.

    Try to resize your images and reupload them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 08:32

    Hello,

    Please check now.
    Currently the map is shown this way: http://storage4.static.itmages.com/i/15/0702/h_1435822269_3434869_acd499d325.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 2, 2015 at 08:22

    Hello,

    Did you customize any theme files?
    May we reupload the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 21:00

    Hello,

    Sorry, but there is no such feature in the theme. It was created specially for demo site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:37

    Hello,

    We also need FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:36

    Hello,

    Unfortunately it can’t be done this way. Sorry. You have to disable page heading in order to show slider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:33

    Hello,

    Are you using the latest browsers versions?
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:31

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2015 at 20:29

    Hello,

    Are you checking the site on mobile devices or desktop versions?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

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    Viewing 13,860 results - 13,831 through 13,860 (of 31,382 total)
Viewing 30 posts - 13,831 through 13,860 (of 31,382 total)
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