Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from a new theme package that you downloaded.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Hello @ptzinis,
We asked for FTP credentials (FTP host, FTP username, FTP password).
If you don’t know them ask your host.
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such feature in the theme.
Please take our apologies.
Regards,
Eva Kemp.
Hello,
Please take our apologies but our theme doesn’t have a feature to search for pages through a site.
Regards,
Eva Kemp.
Hello @priiincesss,
Please watch this tutorial how to update the theme:
(it’s for Legenda theme but the process is the same).
Don’t forget to create back up of your files and database before starting update process!
You should update plugins the same way (overwrite plugins folders in the directory wp-content/plugins). You can download the latest versions here: https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please try to recreate your parallax effect and update all required plugins https://www.8theme.com/download-plugins/ .
Thank you.
Regards,
Eva Kemp.
Hello,
What was changed you can read here http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 .
We recommend to update the theme as shown in this video tutorial:
(it’s for Legenda theme but the process is the same).
Don’t forget to create back up of your files and database before starting update process!
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Regards,
Eva Kemp.
Hello,
We’re glad you’ve found the solution.
Regards,
Eva Kemp.
Hello,
Please update the required plugins to the latest versions. You can download them at this link https://www.8theme.com/download-plugins/ .
Overwrite plugins folders in the directory wp-content/plugins.
Regards,
Eva Kemp.
Hello,
I’ve disabled the plugin Custom Permalinks and changed the link for Copyright page, please clear browser cache and check it:
http://www.lilleliis.com/uus/et/copyright-new/
Regards,
Eva Kemp.
Hello,
We need to check what you did wrong so Facebook link doesn’t work.
So please give us access to wp-admin panel and show a page link where you added Facebook icon.
Regards,
Eva Kemp.
Hello,
How can we check the issue?
Please upload your site to some web host.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve disabled sidebar for your main page.
Please check home page now.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hello,
Please provide us with a direct page link where you added Facebook icon.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
@media (max-width: 480px) {.et-tooltip > div {
margin-left: 200px !important;
}
.et-tooltip.from-top > div {
top: -100px !important;
margin-left: 36px !important;
}}
Regards,
Eva Kemp.
Hello,
I’ve layout for some rows on your home page in Visual Composer editor and removed padding values that you set for Text blocks.
Please check your site on mobile devices now.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You can import Footer xml file and it’ll appear in Static Block section. Then add 8theme – Static Block widget into Footer area in Appearance > Widgets.
Regards,
Eva Kemp.
Hello,
If you want to translate the theme only to one language please follow the instruction in our documentation: https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate
Regards,
Eva Kemp.
Hello,
I’ve activated the plugin for you.
Please check.
Regards,
Eva Kemp.
Hello,
You must activate 8theme Post Types plugins, after that Static Block section will appear.
Please do it.
Regards,
Eva Kemp.
Hello,
That page is not built with Essential Grid plugin. It’s standard Woocommerce template for products pages.
To create it you need select Shop page (it must be empty) as your Products Page in Woocommerce > Settings > Products tab > Display.
Then go to Theme Options > Products Page Layout > select layout with sidebar and add your widgets into Shop Sidebar area in Appearance > Widgets. Also you can create product categories in wp-admin panel > Products > Categories. Product categories pages will have the same layout as the main Shop page.
Regards,
Eva Kemp.
Hello,
You can read information in this article:
https://managewp.com/create-multilingual-wordpress-site
But we recommend to use WPML as it’s fully compatible with the theme.
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please clarify where you found this code
{data_sheet_1}
{data_sheet_2}
and how it should work?
Are you using any plugins for this?
Regards,
Eva Kemp.
Hello,
1. I’ve added this code in CSS block of VC editor to hide autosearch:
.et-search-result {
display: none !important;
}
2. I’ve set background position for the image:
http://storage4.static.itmages.com/i/15/0703/h_1435921748_2889573_eb6363474a.png
Please check it now.
Regards,
Eva Kemp.
Hello,
I’ve just checked drop down menu with payments options on the Checkout page and it’s working fine. I didn’t have to reload a page, drop down menu was opened from the first time.
Please try to check it with another browser.
Also check if your browsers are up to date.
Regards,
Eva Kemp.
Hello,
The problem is caused by the code you added in custom.css:
http://storage2.static.itmages.com/i/15/0703/h_1435919811_9353213_6517b2f7f6.png
Remove it and check the site after that.
Regards,
Eva Kemp.