Forum Replies Created

Viewing 30 posts - 13,771 through 13,800 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 09:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 09:06

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from a new theme package that you downloaded.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 08:53

    Hello @ptzinis,

    We asked for FTP credentials (FTP host, FTP username, FTP password).
    If you don’t know them ask your host.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 08:52

    Hello,

    Unfortunately there is no such feature in the theme.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 08:52

    Hello,

    Please take our apologies but our theme doesn’t have a feature to search for pages through a site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 08:49

    Hello @priiincesss,

    Please watch this tutorial how to update the theme:

    (it’s for Legenda theme but the process is the same).

    Don’t forget to create back up of your files and database before starting update process!

    You should update plugins the same way (overwrite plugins folders in the directory wp-content/plugins). You can download the latest versions here: https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 08:47

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 08:44

    Hello,

    Please try to recreate your parallax effect and update all required plugins https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 08:23

    Hello,

    What was changed you can read here http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 .
    We recommend to update the theme as shown in this video tutorial:
    (it’s for Legenda theme but the process is the same).


    Don’t forget to create back up of your files and database before starting update process!

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 19:17

    Hello,

    We’re glad you’ve found the solution.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 16:04

    Hello,

    Please update the required plugins to the latest versions. You can download them at this link https://www.8theme.com/download-plugins/ .
    Overwrite plugins folders in the directory wp-content/plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 15:59

    Hello,

    I’ve disabled the plugin Custom Permalinks and changed the link for Copyright page, please clear browser cache and check it:
    http://www.lilleliis.com/uus/et/copyright-new/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 15:21

    Hello,

    We need to check what you did wrong so Facebook link doesn’t work.
    So please give us access to wp-admin panel and show a page link where you added Facebook icon.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 15:05

    Hello,

    How can we check the issue?
    Please upload your site to some web host.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 15:02

    Hello,

    I’ve disabled sidebar for your main page.
    Please check home page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:58

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:50

    Hello,

    Please provide us with a direct page link where you added Facebook icon.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:36

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 480px) {.et-tooltip > div {
        margin-left: 200px !important;
    }
    .et-tooltip.from-top > div {
        top: -100px !important;
        margin-left: 36px !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:17

    Hello,

    I’ve layout for some rows on your home page in Visual Composer editor and removed padding values that you set for Text blocks.
    Please check your site on mobile devices now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:09

    Hello,

    You can import Footer xml file and it’ll appear in Static Block section. Then add 8theme – Static Block widget into Footer area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:06

    Hello,

    If you want to translate the theme only to one language please follow the instruction in our documentation: https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 14:04

    Hello,

    I’ve activated the plugin for you.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 12:44

    Hello,

    You must activate 8theme Post Types plugins, after that Static Block section will appear.
    Please do it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 12:42

    Hello,

    That page is not built with Essential Grid plugin. It’s standard Woocommerce template for products pages.
    To create it you need select Shop page (it must be empty) as your Products Page in Woocommerce > Settings > Products tab > Display.
    Then go to Theme Options > Products Page Layout > select layout with sidebar and add your widgets into Shop Sidebar area in Appearance > Widgets. Also you can create product categories in wp-admin panel > Products > Categories. Product categories pages will have the same layout as the main Shop page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 12:25

    Hello,

    You can read information in this article:
    https://managewp.com/create-multilingual-wordpress-site
    But we recommend to use WPML as it’s fully compatible with the theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 12:22

    Hello,

    Could you please clarify where you found this code

    {data_sheet_1}
    {data_sheet_2}

    and how it should work?
    Are you using any plugins for this?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 12:10

    Hello,

    1. I’ve added this code in CSS block of VC editor to hide autosearch:

    .et-search-result {
        display: none !important;
    }

    2. I’ve set background position for the image:
    http://storage4.static.itmages.com/i/15/0703/h_1435921748_2889573_eb6363474a.png

    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 11:58

    Hello,

    I’ve just checked drop down menu with payments options on the Checkout page and it’s working fine. I didn’t have to reload a page, drop down menu was opened from the first time.
    Please try to check it with another browser.
    Also check if your browsers are up to date.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 3, 2015 at 11:38

    Hello,

    The problem is caused by the code you added in custom.css:
    http://storage2.static.itmages.com/i/15/0703/h_1435919811_9353213_6517b2f7f6.png
    Remove it and check the site after that.

    Regards,
    Eva Kemp.

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    Viewing 13,800 results - 13,771 through 13,800 (of 31,382 total)
Viewing 30 posts - 13,771 through 13,800 (of 31,382 total)
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