When I test the register page sign up, no matter how unique the username is, I keep getting a “username already exists” error. I don’t understand.
Please help,
Kris
Site URL: hidden Theme version: 2.8 WooCommerce version: 4.2.2Eva,
Still not working for me. I don’t understand…I have tried registering with the most random name and email that isn’t registered there and its still saying username is taken…I even checked the users and none of which are present with the same username…
Thank you for your help and patience
Kris
Hello,
The email address you provided is already used for other user. Please check it in wp-admin panel > Users and search for the email address you gave us.
Please note every new user must use a new email address that’s not registered yet.
Regards,
Eva Kemp.
Hello,
Unfortunately we can’t replicate this issue. Please make sure there are no username and email addresses in wp-admin panel > Users that you’re trying to register. Try to clear browser cache and use some other browser.
Thank you.
Regards,
Eva Kemp.
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