• 

  bfontan

  Participant

  July 1, 2015 at 20:23

  Hello,
  I have a problem. I set the pattern, when coming from the safari browser, the page begins to continuously reloading. Example http://goo.gl/ropLdp

  #72688 Copied Theme version: 2.8 WooCommerce version: 2.3.11

  16 Answers

  

  Eva Kemp

  Participant

  July 1, 2015 at 20:29

  Hello,

  Are you checking the site on mobile devices or desktop versions?
  Please provide us with FTP credentials.

  Regards,
  Eva Kemp.

  #72693 Copied
  

  Robert Hall

  Participant

  July 1, 2015 at 20:30

  Hello,

  Please provide us with wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #72694 Copied
  

  bfontan

  Participant

  July 1, 2015 at 20:34

  Its on mobile and desktop.

  Please, contact administrator
  for this information.

  #72699 Copied
  

  Eva Kemp

  Participant

  July 1, 2015 at 20:37

  Hello,

  We also need FTP credentials.

  Regards,
  Eva Kemp.

  #72701 Copied
  

  bfontan

  Participant

  July 1, 2015 at 20:55

  Hi, Eva.
  Ok

  Please, contact administrator
  for this information.

  #72705 Copied
  

  rafirosenberg

  Participant

  July 1, 2015 at 23:03

  I am having the same problem addisonhouse.com
  using Legenda 2.8

  I can open a new ticket if you want

  #72725 Copied Theme version: 2.8
  

  Eva Kemp

  Participant

  July 2, 2015 at 10:01

  Hello @bfontan,

  I’ve reuploaded etheme.js file. Please clear browser cache and check your site now.

  Regards,
  Eva Kemp.

  #72784 Copied
  

  Eva Kemp

  Participant

  July 2, 2015 at 10:02

  Hello @rafirosenberg,

  Please provide us with FTP credentials.

  Regards,
  Eva Kemp.

  #72785 Copied
  

  bfontan

  Participant

  July 2, 2015 at 11:38

  Hi, Eva!
  Now its ok working.

  Thank you very much:)

  #72800 Copied
  

  Stan Russell

  Participant

  July 2, 2015 at 12:26

  Hello,

  you are welcome!

  Regards,
  Stan Russell.

  #72812 Copied
  

  rafirosenberg

  Participant

  July 2, 2015 at 16:04

  ftp info

  Please, contact administrator
  for this information.

  #72857 Copied
  

  Eva Kemp

  Participant

  July 2, 2015 at 16:23

  Hello @rafirosenberg,

  The issue should be fixed now.
  Please check.

  Regards,
  Eva Kemp.

  #72859 Copied
  

  arivukamal

  Participant

  July 16, 2015 at 13:18

  Hi,

  I have used the legenda 2.8 version theme on the site. Site is continuously reloading on safari browser only. I have reuploaded the etheme.js file but still issue not fixed. Please let me know the solution for this issue.

  thanks

  #75553 Copied Theme version: Legenda_v2.8 WooCommerce version: 2.3.13
  

  Eva Kemp

  Participant

  July 16, 2015 at 18:05

  Hello @arivukamal,

  We’ve sent updated js file to your email address. Please check it.

  Regards,
  Eva Kemp.

  #75587 Copied
  

  arivukamal

  Participant

  July 17, 2015 at 05:30

  Hi Eva Kemp,

  I have update the given js file.Now site is loading fine in safari.

  Thank you very much:)

  #75648 Copied
  

  Stan Russell

  Participant

  July 17, 2015 at 07:49

  Hello @arivukamal,

  You’re welcome.

  Regards,
  Stan Russell.

  #75658 Copied