Hello,
What is the link to wp-admin panel?
We can’t access it via default wp-admin page.
Regards,
Eva Kemp.
Hello,
What is the link to wp-admin panel?
We can’t access it via default wp-admin page.
Regards,
Eva Kemp.
Hello,
Did you make any changes in original theme files?
Please provide us with FTP credentials.
Regards,
Eva Kemp.
Hello,
The update has been completed.
Please clear browser cache and check your site.
Regards,
Eva Kemp.
Hello,
Unfortunately we still can’t log in.
Could you please ask your hosting provider to check the issue?
Here is the error:
http://storage4.static.itmages.com/i/15/0813/h_1439474121_2018199_a9dc7fa834.png
Regards,
Eva Kemp.
Hello,
Sorry, but padding values can’t be changed due to number of tabs items. To make them shown similarly you can revert back to original style.
Regards,
Eva Kemp.
Hello,
Go to wp-admin panel > Pages > edit Cart page and select “Without Sidebar” in Sidebar Position field in the Page Layout box. Do the same for Checkout page.
Regards,
Eva Kemp.
Hello @olu,
We’re glad to hear it.
If there are any questions feel free to contact us.
Regards,
Eva Kemp.
Hello,
You can find code in royal/framework/theme-functions.php from line 1208. Delete the code if you don’t need this information.
Regards,
Eva Kemp.
Hello,
Please clarify the issue with Texts Layers.
You can change shadow display in Revolution Slider > edit a slider > Layout & Visual.
Regards,
Eva Kemp.
Hello,
I’ve edited the file wp-content/themes/simulation/searchform.php and commented the code <input type="hidden" name="post_type" value="post" /> in line 13.
Please check search results page now.
Regards,
Eva Kemp.
Hello @olu,
Our theme requires more memory than default WordPress theme, so sometimes it has to be increased on a server to make our theme working.
Is your issue resolved now?
Regards,
Eva Kemp.
Hello,
Have you just changes FTP password again?
Update process has been interrupted because of the error “Login authentication failed”. Please provide us with correct FTP credentials and don’t change anything.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials as well.
Regards,
Eva Kemp.
Hello,
IP address has been sent to your email address.
Regards,
Eva Kemp.
Hello,
Do you mean you want to add sale price?
If so go to Products > edit a product > “Product Data” section > General tab and write Sale/Regular price.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Sorry, but menu can’t be imported. You should create it yourself. Please read our documentation:
https://www.8theme.com/demo/docs/woopress/#!/primary_menu
Regards,
Eva Kemp.
Hello,
In this case you need create child theme http://codex.wordpress.org/Child_Themes and make changes in there so all modifications will be saved after theme update.
If you have difficulties with child theme we can create it for you.
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Sorry, but I don’t see any issues with images:
http://storage4.static.itmages.com/i/15/0813/h_1439462221_4432235_61846e5484.png
Could you please clarify with more details?
Regards,
Eva Kemp.
Hello,
I’ve added this code in child style.css:
@media (max-width: 992px) { .product-content {
display: inline-block;
width: 100%;
}}
Please check the site now.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
I’ve added Text widget with content [share] to “Left Sidebar top bar area” in Appearance > Widgets.
Add this shortcode to Text widget in your Footer area.
Regards,
Eva Kemp.
Hello,
To make multicurrency work you need also use wpml plugin https://wpml.org .
The problem with images was caused by MasterSlider plugin. I’ve disabled it and images are shown fine now.
Please clear browser cache and check.
Regards,
Eva Kemp.
Hello,
FTP credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello,
You have the code <?php echo etheme_get_option('header_custom_block'); ?> in the file httpdocs/lows0t1a0g1e0/wp-content/themes/royal/headers/header-structure-2.php in line 30 which adds header custom block content to your header. Delete it and remove this code from custom.css file in your parent theme:
.header-type-10 .header .tbs span:before,.header-type-12 .header .tbs span:before,.header-type-6 .header .tbs span:before,.header-type-7 .header .tbs span:before,.header-type-8 .header .tbs span:before{top:12px;height:37px;background:url(https://www.loveourwork.com.au/wp-content/themes/royal-child/images/sprite/icons.png) -170px -96px no-repeat #fff}
And add this code in child style.css:
.fixed-header-area .fixed-header > .container {
display: table-cell;
}
Regards,
Eva Kemp.
Hello,
To show slider full width go to wp-admin panel > Revolution Slider > edit a slider > select “Full Width” in “Slider Layout” field.
Regards,
Eva Kemp.
Hello @Kevin,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello @adierel,
As I see the text is translated:
http://storage1.static.itmages.com/i/15/0813/h_1439452598_4104233_91bd8392a6.png
May we reupload the theme files?
Regards,
Eva Kemp.