Forum Replies Created

Viewing 30 posts - 12,331 through 12,360 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 10:59

    Hello,

    Please provide us with wp-admin panel credentials too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 10:59

    Hello,

    Please provide us with wp-admin panel credentials too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 10:57

    Hello,

    Did you edit original files in the theme?
    I’ve renamed current “woocommerce” folder to “woocommerce_old” in wp-content/themes/royal directory and reuploaded the original one from theme package and sidebar is shown properly now.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 10:48

    Hello,

    Unfortunately we don’t have option in the theme to show promotional price as this is Woocommerce configuration and you should consult with them concerning your query.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 10:01

    Hello,

    Sorry for a delay.
    I’ve added this code in Theme Options > Custom CSS > Global Custom CSS:

    h1, h2 {
        font-family: Amatic SC;
    }
    
    h4 {
        font-family: Amatic SC;
        font-weight: 300;
    }

    Please check the site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 09:49

    Hello,

    I’ve edited the code in child style.css:

    .menu {  float: right;  margin-right: 6%;}
    .fixed-header-area .menu {  float: right;  margin-right: 6%;  width: 100%;}
    .fixed-header-area .collapse {
       width: 60%;
    }
    .fixed-header-area .header-logo {
        width: 25%;
    }

    Please check menu now.

    We don’t recommend to move logo on mobile because header will be corrupted.
    To move logo on tablet use this code in child style.css:

    @media (max-width: 992px) {.header-logo {
        left: 20%;
        margin-top: 10px;
    }}

    For desktop use this code:

    .header-logo img {
        margin-left: 50px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 09:26

    Hello,

    I’ve removed separate row with text that you created for banners and appended text columns to banners.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 09:14

    Hello,

    To change design of registration message you need edit the file wp-content/themes/royal/framework/theme-functions.php (lines 1524-1538).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 09:06

    Hello,

    I’ve removed the code in Theme Options > Header > Header custom HTML
    to make logo display in center:

    <p>[share]</p>
    <p><!-- //sidebar-widget --></p>
    <div class="mobile-nav-heading"><i class="fa fa-user"></i>Account</div>
    <ul class="links">
    <li class="popup_link "><a class="etheme-popup " href="#etheme-popup">Newsletter</a></li>
    <li class="login-link"><a href="https://www.8theme.com/demo/royal/?page_id=15">Sign In</a></li>
    <li class="register-link"><a href="https://www.8theme.com/demo/royal/?page_id=10841">Register</a></li>
    </ul>
    <div id="text-3" class="widget_text">
    <div class="textwidget">
    <div class="mobile-nav-heading"><i class="fa fa-eur"></i>Currency</div>
    </div>
    </div>
    <p><!-- //sidebar-widget --></p>
    <div id="text-2" class="widget_text">
    <div class="textwidget">
    <div class="mobile-nav-heading"><i class="fa fa-flag"></i>Language</div>
    </div>
    </div>
    <p><!-- //sidebar-widget --></p>
    <div id="text-4" class="widget_text">
    <div class="textwidget">
    <ul class="menu-social-icons ">
    <li><a class="title-toolip" title="Twitter" href="https://twitter.com/share?url=https://www.8theme.com/demo/royal/?product=demo-fashion-nice-blouse-9&text=DEMO%20FASHION%20NICE%20BLOUSE" target="_blank"><br /> <i class="ico-twitter"></i></a>
    <p>&nbsp;</p>
    </li>
    <li><a class="title-toolip" title="Facebook" href="http://www.facebook.com/sharer.php?u=https://www.8theme.com/demo/royal/?product=demo-fashion-nice-blouse-9&images=https://www.8theme.com/demo/royal/wp-content/uploads/2014/06/915-112x150.jpg" target="_blank"><br /> <i class="ico-facebook"></i></a>
    <p>&nbsp;</p>
    </li>
    <li><a class="title-toolip" title="Pinterest" href="http://pinterest.com/pin/create/button/?url=https://www.8theme.com/demo/royal/?product=demo-fashion-nice-blouse-9&media=https://www.8theme.com/demo/royal/wp-content/uploads/2014/06/915-112x150.jpg&description=DEMO%20FASHION%20NICE%20BLOUSE" target="_blank"><br /> <i class="ico-pinterest"></i></a>
    <p>&nbsp;</p>
    </li>
    <li><a class="title-toolip" title="Google +" href="http://plus.google.com/share?url=https://www.8theme.com/demo/royal/?product=demo-fashion-nice-blouse-9&title=" target="_blank"><br /> <i class="ico-google-plus"></i></a>
    <p>&nbsp;</p>
    </li>
    <li><a class="title-toolip" title="Mail to friend" href="mailto:enteryour@addresshere.com?subject=DEMO%20FASHION%20NICE%20BLOUSE&body=Check%20this%20out:%20https://www.8theme.com/demo/royal/?product=demo-fashion-nice-blouse-9" target="_blank"><br /> <i class="ico-envelope"></i></a>
    <p>&nbsp;</p>
    </li>
    </ul>
    </div>
    </div>
    <p><!-- //sidebar-widget --></p>

    Your site display the design that you modified in custom.css and child theme. Please take our apologies, but this is beyond our basic support to investigate clients changes in child theme. We can’t know what exactly you customized. If you enable parent theme you’ll see header section is shown fine. So you need check your own modifications.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 08:50

    Hello,

    I’ve just checked your site and the vertical header is shown this way http://storage2.static.itmages.com/i/15/0814/h_1439538336_8602639_57ceb22fbd.png in resolution 1024 x 600.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 08:41

    Hello,

    Please check single product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 08:08

    Hello,

    Did you install Woocommerce plugin?
    “Sign in” page is related to Woocommerce. How to create Register page is described here: https://www.8theme.com/demo/docs/royal/#!/4_registration_page .
    All needed pages are imported with “base demo content” installation. Other pages on our demo site are created just to show possibilities which you can achieve with Visual Composer/Ultimate VC Addons plugins.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 08:04

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 14, 2015 at 08:02

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 20:55

    Hello,

    Please try to use this code in custom.css:

    *::-moz-selection, ::selection {
       background-color: #B7468E;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 20:46

    Hello,

    This video is also present on home page https://www.8theme.com/demo/royal/ .
    To get it you need install base demo content https://www.8theme.com/demo/docs/royal/#!/demo_data_installation .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 20:43

    Hello,

    We’ll release Woopress update in a few days which will be compatible with the latest Woocommerce version.
    Please take our apologies for inconveniences.
    Meanwhile you can revert back to older Woocommerce version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 20:26

    Hello,

    Please use this code for Twitter links:

    .twitter-message a {
        color: #FF4A4A;
    }

    Write your color value.

    Do you want to change this color for menu item http://storage2.static.itmages.com/i/15/0813/h_1439493934_9753770_9c169f3841.png ?

    Please clarify what company’s color is. Please show us a screenshot what you want to edit.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 20:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:53

    Hello,

    I’ve added “!important” to the code.
    Please check the button now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:50

    Hello,

    You need update plugins via FTP. Connect to a server via FTP, go to wp-content/plugins directory and overwrite js_composer and Ultimate_VC_Addons folders with the ones you extracted from new archives.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:47

    Hello,

    Please show us a page with the problem and provide wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:43

    Hello,

    We haven’t produced new theme version yet which will be compatible with the latest version of Woocommerce plugin. We recommend you to revert back to old Woocommerce version until theme update is released.
    It will be produced within a week.

    Please take our apologies for inconveniences.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:42

    Hello,

    I was able to access the site via proxy service.

    1. Please add this code in custom css:

    .vc_custom_1439331671780, .page-content {
       margin-bottom: 0 !important;
    }

    2. I don’t see black line on the home page. Please give us direct page link where you see this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:35

    Hello,

    You missed dot in “.header-type-18” element when including the code.
    Please clear browser cache and check menu now.

    You can change font for H1-H7 via custom css.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:19

    Hello,

    Please add this code in custom.css file:

    #product-page .product-shop .addto-container .button.big:hover, .variations_form .variations_button .button:hover {
     background-color: #3c8433;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:13

    Hello,

    Are Visual Composer and Ultimate VC Addons plugins updated?
    Please update them https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:11

    Hello,

    1. Go to Theme Options > Header > Enable top bar > Off.

    2. Add this code in custom.css file:

    .header-type-18 .menu > li {
       display: inline-flex;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:04

    Hello,

    You’re welcome.

    Have a nice evening too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    August 13, 2015 at 16:02

    Hello,

    Yes, the new theme version is compatible with the latest Woocommerce version.
    Don’t forget to create a back up of your site before update!

    Regards,
    Eva Kemp.

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Viewing 30 posts - 12,331 through 12,360 (of 31,382 total)
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