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Brand Page - by morganaeffect - on WordPress WooCommerce support

This topic has 17 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

morganaeffect

Participant

August 2, 2015 at 11:10

Hi, my Brand page is in fullwidth view, but I don’t know how to change it in boxed view with sidebar on the left.
Moreover I want insert a slider on the header of this page, but I don’t know how to do.
How do I change the brand page?

Can you tell me how can I do that?

Thank you

#78131 Copied Theme version: 2.0 WooCommerce version: 2.3.13

16 Answers

Eva Kemp

Support staff

August 3, 2015 at 10:05

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#78207 Copied

morganaeffect

Participant

August 5, 2015 at 10:25

Hi,
my credentials in private content

Please, contact administrator
for this information.

#78624 Copied Theme version: 2.0 WooCommerce version: WooCommerce: 2.3.13

Jack Richardson

Support staff

August 5, 2015 at 11:09

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#78633 Copied

morganaeffect

Participant

August 5, 2015 at 14:37

Where can I download the new theme version?

#78694 Copied

Eva Kemp

Support staff

August 5, 2015 at 14:44

Hello,

You can download it on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 . Log in with your Envato account and find a new version in Downloads section.

Regards,
Eva Kemp.

#78698 Copied

morganaeffect

Participant

August 8, 2015 at 08:37

Hi, I delete woocommerce folder, then I uploaded the new theme version, but it’s the same thing:
the Brand page is in full view but I need to have a sidebar and a top slider in this page.
Where I wrong? Can you help me?
Thanks

#79074 Copied

Eva Kemp

Support staff

August 10, 2015 at 08:50

Hello,

Please provide us with correct FTP credentials as we can’t log in with the previous ones.

Regards,
Eva Kemp.

#79159 Copied

morganaeffect

Participant

August 10, 2015 at 12:20

These credentials are correct.

Please, contact administrator
for this information.

#79210 Copied

Jack Richardson

Support staff

August 10, 2015 at 13:21

Hello,

Unfortunately we can’t connect via FTP:
http://storage4.static.itmages.com/i/15/0810/h_1439209262_1787347_47241bad2d.png

Please check login details.

Best regards,
Jack Richardson.

#79220 Copied

morganaeffect

Participant

August 10, 2015 at 20:34

http://www.morganaeffect.com/connection.JPG

I have no problem on my connection… Now I disabled any filter access on Aruba provider until tomorrow evening at 21.30; maybe that’s the problem.

Regards
morganaeffect

#79283 Copied

Eva Kemp

Support staff

August 12, 2015 at 13:14

Hello,

Sorry for a delay.
There is a bug with brand page template.

We’ll fix it in the next theme update.

Please take our apologies for inconveniences.

Regards,
Eva Kemp.

#79589 Copied

morganaeffect

Participant

August 13, 2015 at 10:27

Ok, but now disappear all social icons on the header and in the footer; the widget area for this now is empty. What’s happen?

#79821 Copied

Eva Kemp

Support staff

August 13, 2015 at 11:15

Hello,

I’ve added Text widget with content [share] to “Left Sidebar top bar area” in Appearance > Widgets.
Add this shortcode to Text widget in your Footer area.

Regards,
Eva Kemp.

#79838 Copied

morganaeffect

Participant

August 13, 2015 at 13:10

The icons are not the same now…how Can I put them again?

The plugins are all disabled and the sidebar are no longer set as before.
The update has overwritten all settings?

#79871 Copied

morganaeffect

Participant

August 13, 2015 at 13:40

The icons are ok, now, I put back in place.

#79878 Copied

Jack Richardson

Support staff

August 13, 2015 at 14:42

Hello,

Glad to hear it.
If there are any questions let us know.

Best regards,
Jack Richardson.

#79894 Copied
Tagged: brand, customizable, high quality, page, themes, woocommerce, wordpress
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