Forum Replies Created

Viewing 30 posts - 7,741 through 7,770 (of 31,382 total)
1 2 3 … 258 259 260 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 19:35

    Hello,

    Please update the theme to 2.7.1 version http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 . This issue will be fixed.

    Regards,
    Eva Kemp.

    #104649 Copied In reply to: themeoptions import single page
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 19:24

    Hello,

    May we reupload the theme files?
    Please create a back up of the site including database.

    Regards,
    Eva Kemp.

    #104648 Copied In reply to: Custom content for all products in theme options
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 19:14

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #104646 Copied In reply to: Woocommerce Product Categories and sidebar not working
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 18:07

    Hello,

    I’ve sent the template to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    #104630 Copied In reply to: themeoptions import single page
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 18:03

    Hello,

    As I see site is shown properly in landscape mode:

    Please show a screenshot of the problem.

    Thank you.

    Regards,
    Eva Kemp.

    #104629 Copied In reply to: WEBSITE ZOOM WRONG ON ROTATING WEBSITE
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 18:00

    Hello,

    Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme.
    This plugin isn’t compatible with Classico.

    Regards,
    Eva Kemp.

    #104627 Copied In reply to: Variation thumbnail images not working correctly to "Add to Basket"
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 16:17

    Hello,

    You can translate the text via php file.
    To translate “Cart subtotal” and “SHIPPING AND HANDLING” strings, you need edit the files wp-content/themes/legenda/woocommerce/checkout/review-order.php (line 50) and wp-content/themes/legenda/woocommerce/cart/cart-shipping.php (line 22).

    We’ll fix this issue in the next theme update.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #104608 Copied In reply to: Translation Issues
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 16:14

    Hello,

    Try to delete or rename the file product-thumbnails.php in wp-content/themes/legenda/woocommerce/single-product directory and default Woocommerce file will be loaded.
    After that check thumbnails.

    Regards,
    Eva Kemp.

    #104607 Copied In reply to: Thumbnails on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 16:08

    Hello,

    Please check if the same issue persists with default WordPress theme.

    It it happens only with our theme then provide us with administrator permissions to wp-admin panel as we can’t make any changes in the created account.

    Thank you.

    Regards,
    Eva Kemp.

    #104605 Copied In reply to: RSS Feed Not Working.
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 16:06

    Hello,

    Yes, you can add that code child theme functions.php file.

    Regards,
    Eva Kemp.

    #104604 Copied In reply to: Change wording of 'out of stock'
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 15:16

    Hello,

    Please show a screenshot what you want to remove and provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #104591 Copied In reply to: Manage customer review
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 15:14

    Hello,

    The error “Allowed memory size of 100663296 bytes exhausted” means you’re lack of memory and your hosting provider should increase it. So please contact them.

    Regards,
    Eva Kemp.

    #104589 Copied In reply to: Footer Content
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 15:08

    Hello,

    The error is related to your server configuration.
    Contact your hosting provider concerning the issue, let they check error logs why this issue is happening.

    Regards,
    Eva Kemp.

    #104586 Copied In reply to: Error is appearing almost every time I save a page
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 15:06

    Hello,

    Go to Theme Options > Single Product Page and disable “Ajax “Add to Cart””.

    Regards,
    Eva Kemp.

    #104584 Copied In reply to: Display more product on 1 page
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 15:05

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #104582 Copied In reply to: Google map effecting page layout
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 15:03

    Hello,

    I’ve changed Slider Layout to “Auto Responsive” in the slider settings.
    Please check slider on mobiles now.

    Regards,
    Eva Kemp.

    #104581 Copied In reply to: Slider is not Responsive across different mobile devices
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 15:00

    Hello @Christian,

    The issue has been fixed.
    Please check your site now.

    Regards,
    Eva Kemp.

    #104579 Copied In reply to: Site wont load after activating The Leader Fatal Error
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:57

    Hello @legrosk,

    Please download the version 2.5.1 http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 and update the theme.

    Regards,
    Eva Kemp.

    #104578 Copied In reply to: Theme Options backend broken, cant install demo content
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:54

    Hello @sebdicam,

    You’re welcome.

    Regards,
    Eva Kemp.

    #104576 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:51

    Hello,

    We don’t see any image in your post. Please resend it. Also provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #104572 Copied In reply to: Hidden products appear on search
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:48

    Hello @sebdicam,

    I’ve edited your code to:
    <p style="text-align: center;"><span class="cat_header_color"><strong>Réservez votre Sweat ou T-shirt.</strong></span>
    and added this code in custom.css:

    .cat_header_color strong {
  color: #ff0000;
}

    Please check.

    Regards,
    Eva Kemp.

    #104570 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:31

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content and show a page where more than 3 thumbnails are added.

    Thank you.

    Regards,
    Eva Kemp.

    #104566 Copied In reply to: Thumbnails on single product page
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:25

    Hello,

    Please specify how you want the coupon form to be displayed.

    Regards,
    Eva Kemp.

    #104565 Copied In reply to: Displaying fields for Coupon Code
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:13

    Hello,

    Please add this code in custom.css file:

    .slide-item .product .products-page-cats, .products-grid .product .products-page-cats {
   height: 30px;
}
.products-grid .product .product-name {
   height: 40px;
}

    Regards,
    Eva Kemp.

    #104559 Copied In reply to: Problems with visual composer, ajax and add to cart aligns
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 14:08

    Hello,

    Please refer to this article:
    https://support.woothemes.com/hc/en-us/articles/202845976-How-to-Change-In-Stock-Out-of-Stock-Text

    Regards,
    Eva Kemp.

    #104558 Copied In reply to: Change wording of 'out of stock'
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 12:54

    Hello,

    You need select header type 2 or 3 in Theme Options > Header and add slider in Home page editor in “Show revolution slider instead of page title and breadcrumbs” section in Page Layout box.

    Regards,
    Eva Kemp.

    #104545 Copied In reply to: Transparent header overlapping slider
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 12:51

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #104543 Copied In reply to: Slider is not Responsive across different mobile devices
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 12:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #104540 Copied In reply to: Mega menu
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 12:43

    Hello,

    Do you mean you don’t have Visual Composer editor in Static Block?
    I’ve enabled it in Visual Composer > Role Manager > Administrator.
    Please try to create Static Block now: http://storage8.static.itmages.com/i/15/1216/h_1450266205_4861204_e746a9b4ae.png

    Regards,
    Eva Kemp.

    #104538 Copied In reply to: Footer Content
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 10:41

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #104530 Copied In reply to: UPDATE LATEST THEME VC NOT SHOWING
  • 1 2 3 … 258 259 260 … 1,045 1,046 1,047
    Viewing 7,770 results - 7,741 through 7,770 (of 31,382 total)
Viewing 30 posts - 7,741 through 7,770 (of 31,382 total)
1 2 3 … 258 259 260 … 1,045 1,046 1,047

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