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Variation thumbnail images not working correctly to "Add to Basket"

This topic has 5 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

pixelkicks

Participant

December 16, 2015 at 15:27

Hi,

We’re trying to use variation thumbnails instead of the normal dropdown menu on a product page, but we’re having a few problems. We’re using the plugin https://www.woothemes.com/products/variation-swatches-and-photos/, but you click the swatches on our site, they get disabled and nothing happens.

The main product thumbnail should change, and the Add to Basket options should appear, but instead nothing does.

I’ve enclosed a link to a sample product page in the private notes, along with another example of the plugin working on a different theme.

Any ideas? I’ve spent the last hour disabling all templates and resetting them back to Woocommerce originals but nothing seems to work. Conflict with some other JS or plugin?

Thanks.

Please, contact administrator
for this information.

#104596 Copied Theme version: 1.3 WooCommerce version: 2.4.12

4 Answers

Eva Kemp

Support staff

December 16, 2015 at 18:00

Hello,

Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme.
This plugin isn’t compatible with Classico.

Regards,
Eva Kemp.

#104627 Copied

pixelkicks

Participant

December 17, 2015 at 16:17

Hi Eva,

Do you know what bit of JS is causing the conflict? We can possibly disable or remove it from the code ourselves.

Everything can be worked around.

Chris.

#104791 Copied

pixelkicks

Participant

December 17, 2015 at 17:25

I’ve used a different plugin which does the same thing.

For anyone else trying to achieve the same thing, this plugin works:
http://codecanyon.net/item/woocommerce-color-or-image-variation-swatches/7444039

But this one doesn’t:
https://www.woothemes.com/products/variation-swatches-and-photos/

Happy configuring 😉

#104807 Copied

Eva Kemp

Support staff

December 21, 2015 at 09:09

Hello,

We’re glad you’ve found the alternative.

Have a nice day.

Regards,
Eva Kemp.

#105174 Copied
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Variation thumbnail images not working correctly to "Add to Basket"

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