UPDATE LATEST THEME VC NOT SHOWING - by itsearch

This topic has 6 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

  • Avatar: itsearch
    itsearch
    Participant
    December 16, 2015 at 09:56

    Hi ,

    After updated to the latest version of the theme as of today, my VC does not function.

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 16, 2015 at 10:41

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: itsearch
    itsearch
    Participant
    January 12, 2016 at 00:23

    Please find on the private content user name and password.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 12, 2016 at 08:37

    Hello,

    Your wp-admin credentials aren’t correct. Please check them.

    Regards,
    Robert Hall.

    Avatar: itsearch
    itsearch
    Participant
    January 13, 2016 at 02:32

    Please see private content for password.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 13, 2016 at 10:59

    Hello,

    The problem is caused by one of your plugins. Disable them one by one to find it out.

    Regards,
    Eva Kemp.

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.