Forum Replies Created

Viewing 30 posts - 6,961 through 6,990 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 17:00

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 16:38

    Hello,

    This is just a warning, not an error.
    Ask your hosting provider support to disable the function display_errors and check site after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 16:24

    Hello,

    I’ve rescanned the strings in WPML settings.
    Please check product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 16:04

    Hello,

    There is no page to import for Shop. It default Woocommerce page. To install their demo pages go to Woocommerce > System Status > Tools > click “Install pages” button near “Install WooCommerce Pages” field. Then you’ll see Shop, Cart, Checkout, My Account pages in Pages section. To customize shop page go to Theme Options > Shop, Products Page Layout and select settings you need.

    To add sidebar go to Appearance > Widgets > Shop Sidebar and add needed widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 15:56

    Hello,

    You can find dummy.xml file in the directory legenda/framework/dummy.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 15:52

    Hello,

    I’ve updated the plugins.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 15:49

    Hello,

    You had additional code added in Checkout page:
    http://storage4.static.itmages.com/i/16/0118/h_1453128481_1042870_415bc07acc.png
    I’ve removed it.

    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 14:06

    Hello,

    There is still restriction for wp-admin panel:
    “Erro 403
    Acesso negado”

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 13:59

    Hello,

    The credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 13:52

    Hello @1b9670723429,

    We can’t log in to your wp-admin panel.
    Please provide us with correct credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 13:48

    Hello,

    This is related to MailChimp plugin, not to the theme.
    You need contact their support team. Refer to these topics:
    http://stackoverflow.com/questions/22973701/ssl-errors-using-mailchimps-api
    https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 13:43

    Hello,

    Please provide us wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 13:36

    Hello,

    Some plugin is causing the issue.
    Please disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 12:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 11:22

    Hello,

    Your site is under maintenance mode. Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 11:14

    Hello,

    You read the topic for IDStore theme, but you’re using Legenda theme.
    Please read the documentation how to create mega menu:
    https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 11:12

    Hello,

    We’ve sent 2 fixed files to your email address.
    Please reupload them in the new theme version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 11:03

    Hello,

    – To change menu color add this code in Theme Options > Custom CSS > Global Custom CSS:

    .menu > li > a {
      color: red;
    }

    Write color value you need.

    – Add this code in Global Custom CSS:

    .list li:before {
       color: #CDA85C !important;
    }

    Write color value you need.

    – Add this code in Global Custom CSS:

    .list li {
        display: block;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 10:51

    Hello,

    1. Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .top-bar .languages-area {
       display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 10:49

    Hello,

    1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .search-results .page-description {
        display: none;
    }

    2. It requires additional customization in the theme files which is beyond our basic support scope.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 09:38

    Hello,

    I checked your site in Chrome browser and it’s shown:
    http://storage1.static.itmages.com/i/16/0118/h_1453106318_2388180_92e0ff4e65.png

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 09:33

    Hello,

    I’ve removed the previous code and added this one in Theme Options > Custom CSS > Global Custom CSS:

    .row {
      direction: ltr;
    }

    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 09:25

    Hello,

    We can’t view your site.
    There is a message “You should be redirected to http://www.levysleathers.com”.

    Please give us correct site name.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 09:00

    Hello,

    You’re welcome.

    Nevermind, everything is fine.
    If there are any questions feel free to contact us.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:21

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .content-page, .page-content {
        margin-top: 0px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:19

    Hello,

    1. We can’t view your site because of the error:
    “The requested URL could not be retrieved”
    Please check it.

    2. This is related to Woocommerce configuration and you have to contact their support.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:14

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:13

    Hello,

    I’ve disabled demo footer in Theme Options > General > Show footer demo blocks > Off.
    Please check footer now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 18, 2016 at 08:08

    Hello,

    Meanwhile the only solution is to disable fixed navigation in the Theme Options. Please do this.

    Regards,
    Eva Kemp.

  • 1 2 3 232 233 234 1,045 1,046 1,047
    Viewing 6,990 results - 6,961 through 6,990 (of 31,382 total)
Viewing 30 posts - 6,961 through 6,990 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.