Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
This is just a warning, not an error.
Ask your hosting provider support to disable the function display_errors and check site after that.
Regards,
Eva Kemp.
Hello,
I’ve rescanned the strings in WPML settings.
Please check product page now.
Regards,
Eva Kemp.
Hello,
There is no page to import for Shop. It default Woocommerce page. To install their demo pages go to Woocommerce > System Status > Tools > click “Install pages” button near “Install WooCommerce Pages” field. Then you’ll see Shop, Cart, Checkout, My Account pages in Pages section. To customize shop page go to Theme Options > Shop, Products Page Layout and select settings you need.
To add sidebar go to Appearance > Widgets > Shop Sidebar and add needed widgets.
Regards,
Eva Kemp.
Hello,
You can find dummy.xml file in the directory legenda/framework/dummy.
Please check it.
Regards,
Eva Kemp.
Hello,
I’ve updated the plugins.
Please check.
Regards,
Eva Kemp.
Hello,
You had additional code added in Checkout page:
http://storage4.static.itmages.com/i/16/0118/h_1453128481_1042870_415bc07acc.png
I’ve removed it.
Please check your site now.
Regards,
Eva Kemp.
Hello,
There is still restriction for wp-admin panel:
“Erro 403
Acesso negado”
Please check it.
Regards,
Eva Kemp.
Hello,
The credentials are incorrect.
Please check them.
Regards,
Eva Kemp.
Hello @1b9670723429,
We can’t log in to your wp-admin panel.
Please provide us with correct credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
This is related to MailChimp plugin, not to the theme.
You need contact their support team. Refer to these topics:
http://stackoverflow.com/questions/22973701/ssl-errors-using-mailchimps-api
https://wordpress.org/support/topic/ssl-errors-when-syncing-plugin-with-account
Regards,
Eva Kemp.
Hello,
Please provide us wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Some plugin is causing the issue.
Please disable them one by one to find it out.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Your site is under maintenance mode. Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You read the topic for IDStore theme, but you’re using Legenda theme.
Please read the documentation how to create mega menu:
https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu
Regards,
Eva Kemp.
Hello,
We’ve sent 2 fixed files to your email address.
Please reupload them in the new theme version.
Regards,
Eva Kemp.
Hello,
– To change menu color add this code in Theme Options > Custom CSS > Global Custom CSS:
.menu > li > a {
color: red;
}
Write color value you need.
– Add this code in Global Custom CSS:
.list li:before {
color: #CDA85C !important;
}
Write color value you need.
– Add this code in Global Custom CSS:
.list li {
display: block;
}
Regards,
Eva Kemp.
Hello,
1. Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
.top-bar .languages-area {
display: none;
}
Regards,
Eva Kemp.
Hello,
1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:
.search-results .page-description {
display: none;
}
2. It requires additional customization in the theme files which is beyond our basic support scope.
Regards,
Eva Kemp.
Hello,
I checked your site in Chrome browser and it’s shown:
http://storage1.static.itmages.com/i/16/0118/h_1453106318_2388180_92e0ff4e65.png
Try to clear browser cache and check again.
Regards,
Eva Kemp.
Hello,
I’ve removed the previous code and added this one in Theme Options > Custom CSS > Global Custom CSS:
.row {
direction: ltr;
}
Please check your site now.
Regards,
Eva Kemp.
Hello,
We can’t view your site.
There is a message “You should be redirected to http://www.levysleathers.com”.
Please give us correct site name.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Nevermind, everything is fine.
If there are any questions feel free to contact us.
Have a nice day.
Regards,
Eva Kemp.
Hello,
Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:
.content-page, .page-content {
margin-top: 0px;
}
Regards,
Eva Kemp.
Hello,
1. We can’t view your site because of the error:
“The requested URL could not be retrieved”
Please check it.
2. This is related to Woocommerce configuration and you have to contact their support.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve disabled demo footer in Theme Options > General > Show footer demo blocks > Off.
Please check footer now.
Regards,
Eva Kemp.
Hello,
Meanwhile the only solution is to disable fixed navigation in the Theme Options. Please do this.
Regards,
Eva Kemp.